Intro to Operations Management
Have you ever wondered how your computer mouse, or any other product that you own, was designed, manufactured, packaged, and made available for you to purchase? This course will teach you the basics of how each of these steps are implemented and coordinated through Operations Management. The course will review topics including process & product design, quality management, supply chain, inventory, and just-in-time (JIT) systems.
Table of Contents 
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Chapter 1. What is Operations Management? (~21 Minutes)
Concepts:- 1. Inputs, Outputs, and the System (~7 Minutes)
- 2. Capacity, Inventory and Lead Time (~6 Minutes)
- 3. Your Role in Operations Management (~6 Minutes)
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Chapter 2. Operations Strategy (~7 Minutes)
Concepts:- 1. What is Production? (~1 Minutes)
- 2. Method 1: Job Production (~2 Minutes)
- 3. Method 2: Batch Production (~2 Minutes)
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Chapter 3. Quality Management (~51 Minutes)
Concepts:- 1. Hidden Costs of Non-Conformance (~4 Minutes)
- 2. Inspections (~10 Minutes)
- 3. Product and Process Quality (~16 Minutes)
- 4. Statistical Process Control (~9 Minutes)
- 5. Six Sigma (~10 Minutes)
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Chapter 4. Supply Chain Management (~23 Minutes)
Concepts:- 1. Supply Chain Overview (~8 Minutes)
- 2. Managing Supply (~4 Minutes)
- 3. Supply Chain Integration (~5 Minutes)
- 4. Social Responsibility in the Supply Chain (~4 Minutes)
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Chapter 5. Inventory Management (~25 Minutes)
Concepts:- 1. Inventory Systems (~6 Minutes)
- 2. Physical Inventory Procedures (~13 Minutes)
- 3. Importance of Inventory (~4 Minutes)
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Chapter 6. JIT (Just-in-Time) (~29 Minutes)
Concepts:- 1. Overview of JIT (~2 Minutes)
- 2. Component, Tools and Benefits of JIT (~4 Minutes)
- 3. JIT Case Study: McDonald's (~12 Minutes)
- 4. JIT Case Study: Fast Fashion - Zara (~8 Minutes)
About the Curator
Vicki Kuan
I am the Operations and Relationship Coordinator at Course Hero, Inc. Even though I graduated from UC Berkeley with a degree in Architecture, I've always been interested in Operations Management and Human Resources. My favorite things are rice krispie treats, Hulu, and driving with the windows down on a warm summer day.