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Course: CMS 315M, Spring 2006
School: University of Texas
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Model Communication Selectivity 1. Selective Exposure A. Involvement - What you are more into, topics you are into. B. Proximity - (ex. Putting a higher rated show after one that needs ratings.) C. Utility - If you have something why do you need to expose yourself to it continually. D. Reinforcement - We expose ourselves to things that make us feel good. We like people who like us/reinforce us. 2. Selective...

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Model Communication Selectivity 1. Selective Exposure A. Involvement - What you are more into, topics you are into. B. Proximity - (ex. Putting a higher rated show after one that needs ratings.) C. Utility - If you have something why do you need to expose yourself to it continually. D. Reinforcement - We expose ourselves to things that make us feel good. We like people who like us/reinforce us. 2. Selective Attention - you can expose yourself to something but you don't have to pay attention A. Novelty - We notice things that are new to us. The more you are around something the less you notice it. B. Concreteness - (ex. Like the lab vs. the lecture) C. Less Competing Stimuli - Going somewhere where you have too much interference. When you reduce the stimuli you will pay more attention and notice things. D. Momentum - Once you do something the first couple of times it has to bring you in for you to be hooked. E. Utility - If we can't see how useful something is to us why are we going to pay attention to it. 3. Selective Perception - Perceive things the way the communicator says it. A. Eliminate/Reduce Ambiguity - Not clear what something someone is talking about. People will often times misunderstand you with ambiguous actions/words. B. Use Redundancy - Makes sure people remember it. C. Focus on Listener's - Needs When needs are unmet we misinterpret the information being taught to us. We always have needs and we preceive everything from needs. I. Control - We have a need for a control. (When you have no power everything is about power) II. Inclusion - We all like to be included. When someone isn't included everything they interpret is about being excluded. III. Affection - We have a need to be liked. IV. Efficacy - Having an impact in other people's lives. We like the notion about having an impact in someone's life. D. Focus on Listener's Schemas - Schemas can create misunderstandings. People assume you are talking about something when you are talking about something else. We know what they are saying but we'll put it in another box. Its easy to `fill in the blanks' when interpreting information. 4. Selective Retention A. Redundancy & Repetition - Repetition does help B. Utility - Giving information that is actually useful. C. Primacy/Recency - People remember things at the beginning and the end the second best. If someone is making a decision what you say last is the best thing remembered. The first parts of meetings are taken up by the first couple of things. So its best to bring up something not at the beginning. D. Salience - Saying something that has been emphasized or needs to be remembered.
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University of Texas - CMS - 315M
Stereotypes I. Characteristics a. Over-generalized - (All athletes are.all frat guys are.) b. Extreme No one described neutrally. Really dumb or really smart. Nothin in between c. Generally negative not typically seen as a compliment. Even things t
University of Texas - CMS - 315M
Rumors I. Types of RumorsA. "Bogies" (Negative) reflect feared or anxiety provoking outcomes (Dreadrumors) Things that scare us. Designed to crate fear in people. Most common type of rumors. (75%)B. "Wedge drivers" intended to divide group loy
University of Texas - CMS - 315M
Charisma I. How do we define it? A. Perceived People dont have charisma.we perceive it from them. We can shape peoples perception of us. B. Hard to define Humor is part of charisma. Even though there are broad characteristics of charisma but there
University of Texas - CMS - 315M
Charisma (Part II) III. Dimensions of Charisma A. Credibility B. Similarity How they are like you.perceived similarity. 1. Background Similarity Perceived as coming from the same background.same part of the country.same family situation. 2. Attitud
University of Texas - CMS - 315M
Charisma, part 3 (review)III. Dimensions of Charisma A. Credibility B. Similarity C. AttractionD. Perceived Sensitivity 1. Listening In a relationship, the single most important factor. -Listen to tell someone else what was said If you want to
University of Texas - CMS - 315M
Change I. Creating Change A. People want consistency In their beliefs. If you are doing something inconsistent with your beliefs you will change. a. God Terms Certain words that people must worship. Customer Service "Quality", family "trust". Smart
Pepperdine - HUM - 111
The Roman EmpireRomanization and Urbanization Benefits of Rome extended to the provinces Gave them cities in order to keep track of them, extended government, roman law courts, roman citizenship, built new cities and gave them benefits of living i
University of Texas - CMS - 315M
Enduring RelationshipsI. Characteristics A. Variability Seeing the person in many different states/situations. When you see them in lots of situations you know them better. B. Duration How long you see someone on average. Long distance relationsh
University of Texas - CMS - 315M
We will rely on the nonverbal communication messages more. Old Adage Its not WHAT you say that matters, its how you say it. Sometimes. Its WHAT you say that matters and HOW you say it. How: Organize Construct Tailor Words have Power Impact thoughts a
University of Texas - CMS - 315M
Pick-ups (Relationships) I. Stages A. Assess qualifiers Look around the room and see people that ,qualify. Is this someone Im interested in? 1. Extraordinary Qualifiers- Extraordinary qualities that very few people have and everyone knows what they
University of Texas - CMS - 315M
Relational ControlI. Principles of Control relationships involve the battle of control. A. Least Interest The more you care, the stupider you are. B. Alternatives When you have more alternative you have more power. The more choices you have the m
University of Texas - CMS - 315M
Negotiating I. Defined - Interdependent "I need your time or your affection" - Different positions you want something the other person may or may not want.II. Before the Negotiation - Know your BATNA (Best Alternative to Negotiation) If I don't
University of Texas - CMS - 315M
Networking and Stories I. Using Networks A. The importance of networks Make us successful or unsuccessful. B. Types of networks -Social Support You get really old because you have friends. Most men don't know how to network. Women are much better a
University of Texas - CMS - 315M
Shyness I. Types A. Dispositional Is the shyness that goes with the person. Always shy. Shy in conversations, generally shy. B. Situational Experience in a particular situation. II. Dispositional Correlates A. Educational "Get screwed by society o
University of Texas - CMS - 315M
Self-Disclosure Self disclosure reviewing things that are private. When you have a deep relationship, things that you aren't comfortable talking with in front of other strangers. I. Functions A. Expressive We need someone to talk to, even if the pe
University of Texas - CMS - 315M
Long Distance Relationships I. Definition A. Distance - degree of accessibility. B. Access when you see them. II. Advantages to LDRs A. Personality Characteristics 1. "sailor on every boat" many relationships and they dont know when you are being f
University of Texas - CMS - 315M
Friendship I. Growing into friendship A. Momentary friends because they share something in common (playground or toys) B. One-Way You believe that you are friends but the other person doesnt know. C. Fair Weather Friends when everything is going g
University of Texas - CMS - 315M
Social Exchange Theory It is all about economics Certain things you look for in a partner/friend; support and there are certain aspects that you dont like about them. In social relationships we are constantly exchanging resources (ex. If someone is
University of Texas - CMS - 315M
Fighting I. Types A. Substantive Fighting about issues. Debate on the data; opinion of something. No hard data. B. Procedural Talking about the process. "Should we go to dinner or movies first" fighting about the procedure. Good form of conflict; e
University of Texas - CMS - 315M
Fair Fighting I. Basic skills A. Editing watching what you are saying. 1. take a pause every so often. If you do the it can reduce the intensity. 2. remember, "words hurt deeply" Words do hurt! Bruising in the inside not on the outside. "Do I real
University of Texas - CMS - 315M
Jealousy I. Social Comparison Jealousy (Envy) A. Definition Want something that someone has and you want it. B. Why? 1. Negative it says something negative about you. 2. Relevant it has to be relevant to you. 3. Similar if they are similar it mat
University of Texas - CMS - 315M
Break Ups I. Stages of Breaking Up A. Denial & Disillusionment When you claim that you are happy when you aren't and when you are alone you are cynical. Denying anything is wrong initially. B. Erosion & Anger as a relationship ends it starts to wea
University of Texas - CMS - 315M
Death & Dying I. Fear of Death A. Suffering Death isnt pleasant. B. Humiliation The process of death takes away ,esteem. C. Extinction If you are very religious and good on earth then youll go to a better place after. Or like just being gone, no m
University of Texas - CMS - 315M
Charisma, not a physical feature but a characteristic that we perceive from people that we admire, is an important trait to possess. Charisma is indefinable; each person can have their interpretation of what charisma is. To some charisma is the abili
University of Texas - CMS - 315M
CMS 315M Paper TopicsSpring 2006Papers are due AT 2PM, Thursday, April 6th, 2006Choose ONE of the topics listed below for your paper. Each of the topics requires you to use information presented in class or in your textbook. You do NOT need to do
Pepperdine - HUM - 111
The Rise of Christianity and the Decline of RomePeriod of PersecutionJesus of Nazareth Romans were polytheistic; believed spirits were in everything. In your household there was a spirit of the heart, spirit of the doorwayJesus of Nazareth
Pepperdine - HUM - 111
The Early Middle Ages: Instability in RomeTerms & Review Byzantine Empire : later historian's word for the Eastern Roman Empire Late Roman Empire Problems Overexpansion, disunity, migration/invitations, loss of tax base Diocletian Divided Empire:
Pepperdine - HUM - 111
The Middle Ages and the Search for OrderEarly Middle Ages "Dark Ages" vs. "Middle Ages" or the "Medieval Era" Over Expansion of Roman Empire, weakening of strong government Diocletian divided Empire in East and West Changes in climate in Europe, no
Baylor - ADV - 101
advertising message An element of the creative mix comprising what the company plans to say in its advertisements and how it plans to say it-verbally or nonverbally. art The whole visual presentation of a commercial or advertisement-the body language
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action advertising Advertising intended to bring about immediate action on the part of the reader or viewer. actual consumers The people in the real world who comprise an ad's target audience. They are the people to whom the sponsor's message is ulti
Baylor - ADV - 101
affirmative disclosure Advertisers must make known their product's limitations or deficiencies. American Advertising Federation (AAF) A nationwide association of advertising people. The AAF helped to establish the Federal Trade Commission, and its ea
Baylor - ADV - 101
attitude The acquired mental position-positive or negative- regarding some idea or object. brand interest An individual's openness or curiosity about a brand. brand loyalty Consumer's conscious or unconscious decision-expressed thru intention/behavio
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behavioristic segmentation Method of determining market segments by grouping consumers into product-related groups based on their purchase behavior. benefit segmentation Method of segmenting consumers based on the benefits being sought.benefits Par
Baylor - ADV - 101
advertising research The systematic gathering and analysis of information specifically to facilitate the development or evaluation of advertising strategies, ads and commercials, and media campaigns advertising strategy research Used to help define t
Baylor - ADV - 101
advertising message An element of the creative mix comprising what the company plans to say in its advertisements and how it plans to say it-verbally or nonverbally. advertising plan The plan that directs the company's advertising effort. A natural o
Baylor - ADV - 101
advertising impression A possible exposure of the advertising message to one audience member; see OTS advertising response curve Studies of this indicate that incremental response to advertising actually diminishes- rather than builds-with repeated e
Baylor - ADV - 101
ad networks Internet equivlnt of media rep firm, AN act as brokers for advertsrs & sites. AN pool hundreds to thousands of Web pges together & facilitate advtsng across pgs, allowing advertisers to gain max. exposure by covering even small sites affi
Baylor - FIN - 100
Summary This chapter centers on the market environment in which corporations raise long-term funds, including the structure of the U.S. financial markets, the institution of investment banking, and the various methods for distributing securities. It
Baylor - M - 1
Summary This chapter outlines the framework for the maintenance and creation of shareholder wealth, which should be the goal of the firm and its managers. The commonly accepted goal of profit maximization is contrasted with the more complete goal of
Baylor - M - 1
STUDY OUTLINE FOR CHAPTER 11 SUPPLY CHAIN MANAGEMENT1. What is a supply chain?2. What is a value chain? What are its two components?3. What is the goal of supply chain management?4. List eight reasons for the need for supply chain management.
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STUDY OUTINE FOR CHAPTER 14 MRP AND ERP1. For which type of operation is MRP most appropriate?2. Define the term dependent demand.3. What is material requirements planning?4. Briefly describe the three inputs for MRP. 1) 2) 3)13-15. Brief
Baylor - M - 1
STUDY OUTLINE FOR CHAPTER 15 JIT AND LEAN OPERATIONS1. What is a just-in-time system?2. Explain these terms: Lean operationsMudaKanbanPull systemHeijunkaKaizenJidokaPoya-yoke 3. What is the ultimate goal in JIT?14-14. List the su
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STUDY OUTLINE FOR CHAPTER 15S MAINTENANCE1. Name four reasons for maintenance 1) 2) 3) 4) 2. List four adverse consequences of maintenance 1) 2) 3) 4) 3. Contrast breakdown maintenance and preventive maintenance.14s-14. Name three ways preventiv
Baylor - M - 1
STUDY OUTLINE FOR CHAPTER 6 PROCESS SELECTION AND FACILITY LAYOUT1. What three primary questions bear on process selection? 1) 2) 3) 2. What are the two key aspects of an organizations process strategy?3. There are different kinds of technology. W
Baylor - FIN - 100
CHAPTER 17International Business FinanceOrientation: This chapter introduces some of the financial techniques and strategies necessary to the efficient operation of an international business. Problems inherent to these firms include multiple curre
Baylor - FIN - 100
CHAPTER 1An Introduction to the Foundations of Financial Management-The Ties That BindOrientation: This chapter lays a foundation for what will follow. First, it focuses on the goal of the firm, followed by a review of the legal forms of business
Baylor - FIN - 100
CHAPTER 2The Financial Markets and Interest RatesOrientation: This chapter considers the market environment in which long-term capital is raised. The underlying rationale for the existence of security markets is presented, investment banking servi
Baylor - FIN - 100
CHAPTER 3Understanding Financial Statements and Cash FlowsOrientation: In this chapter, we review the contents and meaning of a firm's income statement and balance sheet. We also look very carefully at how to compute a firm's cash flows from a fin
Baylor - FIN - 100
CHAPTER 4Evaluating a Firm's Financial PerformanceOrientation: Financial analysis can be defined as the process of assessing the financial condition of a firm. The principal analytical tool of the financial analyst is the financial ratio. In this
Baylor - FIN - 100
CHAPTER 5The Time Value of MoneyOrientation: In this chapter, the concept of a time value of money is introduced; that is, a dollar today is worth more than a dollar received a year from now. Thus, if we are to logically compare projects and finan
Baylor - FIN - 100
CHAPTER 6The Meaning and Measurement of Risk and ReturnOrientation: In this chapter, we examine the factors that determine rates of return (discount rates) in the capital markets. We are particularly interested in the relationship between risk and