to Back the Future
A Conceptual Model of Planning & Effectiveness
The Essential Model
Improving assessment by increasing our conceptual understanding of how it fits into Institutional Effectiveness Returning to our roots
Session outcomes
Introduce & examine a comprehensive model of Institutional Effectiveness Planning & Assessment Briefly discuss the Surry CC pilot test Relate the model to your institutional system Gather your feedback on the model
My Perspective
25 yrs in adult education, training & program development 12 yrs in the community college 8 yrs SACS Peer Reviewer Pulled into IE after a heinous SACS visit Jan 2005: NCCCS Associate Director of Planning & Effectiveness MBA, Ed.D degrees
Motivation for Model
Concern that IE not fully understood or appreciated Not fully utilized colleges not reaping benefits Reasons
How integrated into education How integrated by SACS & NCCCS Lack of academic exposure
Why is this stuff important?
CW: Because we HAVE to do it! Reality: We should WANT to do it.
What we do is important Thomas Jefferson: Democracy predicated on an educated populace CC serves those who may not otherwise have higher ed opportunities Educated communities=higher employment, lower crime, healthier communities
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Why resist it?
Why wouldnt you want to ensure that you are doing your best to provide these important programs & services?
Dont understand what IE is Basic insecurity about own abilities Comfort level with status quo
The Model will not:
Be mandated or forced on colleges Usurp a colleges right to design its own system
The Model will:
Open a dialogue Help dispel misconceptions Help simplify the process Help institutions gain more utility from IE Systems Provide a framework
Surry Community College
Beta-test the Model NCCCS pilot project Make the Model fit the institution Win-win NCCCS: help us work the bugs out, show that it can be done SCC: long-term, professional assistance developing & implementing a more effective, user-friendly Planning & Assessment System
Why Surry CC?
They asked! Established culture of planning & assessment No impending SACS Visit Time to do it right People I trust
Concept & Process
Concept
A way of conducting business
Institutional leadership strategy Foundation for leading & managing teams, managing responding resources, to change, providing service
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Concept
Focused on customer service, continuous improvement, guided by data, predicated on belief that no one person/group has all answers/ questions Works best atmosphere of open communication, transparency, willingness to look inside/outside to examine needs & identify improvement opportunities
Process
Works within the conceptual belief system Outcomes-based Student-centered Flexible User-friendly Incorporates the Plan-Do-Study-Act cycle
Models Intended Outcome
Open a dialogue Acknowledge frustrations & complexities Raise awareness Simplify, demystify Build the conceptual base Offer basic, fundamental, essential components w/in a functioning, SACScompliant, user-friendly IE System
Essential Components
Institutional Mission
Educational promise The purpose of an IE or Planning & Effectiveness System is to ensure that an institution is staying true to its mission Accreditation predicated on whether or not institutions have appropriate missions & determining if they are being achieved
Essential Components
Institutional Mission
Critical Issues Program & Service Outcomes Operational Objectives
Model Sub-processes
3 Types of Planning:
Strategic Planning Assessment Planning Operational Planning
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Strategic Planning
Allows an institution to identify future trends/events/changes that may affect the ability to a...