ch04_Daft7e_TB
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ch04_Daft7e_TB

Course Number: MANAGEMENT 5689-9856, Fall 2008

College/University: Indiana State

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Chapter 4 Managing in a Global Environment True/False Questions 1. Wal-Mart is a well-established company with a global interest who is facing minimal challenges in developing a successful international business. Answer: False 2. Level: 2 Page: 118 Type: F Large companies such as America Online and Yahoo have proven that Internet development is rapidly expanding and has fewer difficulties than traditional...

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Chapter 4 Managing in a Global Environment True/False Questions 1. Wal-Mart is a well-established company with a global interest who is facing minimal challenges in developing a successful international business. Answer: False Level: 2 Page: 118 Type: F 2. Large companies such as America Online and Yahoo have proven that Internet development is rapidly expanding and has fewer difficulties than traditional business operations. Answer: False Level: 1 Page: 118 Type: F 3. The reality of today's borderless companies also means that consumers can easily identify from which country they are buying. Answer: False Level: 2 Page: 119 Type: F 4. ABC Manufacturing is in the domestic stage. It has its market potential open to the countries that border its home country. Answer: False Level: 2 Page: 120 Type: A 5. To deal with the marketing of products in several countries individually, a company in the international stage often uses an international division.

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Indiana State - MANAGEMENT - 5689-9856
Chapter 5 Ethics and Social ResponsibilityTrue/False Questions1. Timberlands focus on philanthropy costs the company more than $2 million in sales each year. Answer: True 2. Level: 2 Page: 155 Type: FEnron, in mid-2000 was Americas 7th largest co
Indiana State - MANAGEMENT - 5689-9856
Chapter 6 Managing Small Business Start-UpsTrue/False Questions1. Carol Weinstock recognized a market for multicultural greeting cards and launched EthnoGraphics. She would be a good example of an entrepreneur. Answer: True 2. Level: 1 Page: 192 Ty
Indiana State - MANAGEMENT - 5689-9856
Chapter 7 Managerial Planning and Goal SettingTrue/False Questions1. The Europa Hotel survived terrorism by carefully planning security measures for guests, employees, and the building. Answer: True 2. Level: 2 Page: 237 Type: FBecause everything
Indiana State - MANAGEMENT - 5689-9856
Chapter 8 Strategy Formulation and ImplementationTrue/False Questions1. Because of Nintendos errors in strategy, they have fallen from number one to number three in the video game industry. Answer: True 2. Level: 2 Page: 267 Type: FGiven the need
Indiana State - MANAGEMENT - 5689-9856
Chapter 9 Managerial Decision MakingTrue/False Questions1. Decision making is easy, given that everybody makes decisions everyday. Answer: False 2. Level: 1 Page: 302 Type: FDecision-making must not be done amid ever-changing factors, unclear inf
Indiana State - MANAGEMENT - 5689-9856
Chapter 10 Designing Adaptive OrganizationsTrue/False Questions1. Organizing is the deployment of organizational resources to achieve strategic goals. Answer: True 2. Level: 1 Page: 350 Type: FOrganizing defines what to do while strategy defines
Indiana State - MANAGEMENT - 5689-9856
Chapter 11 Managing Change and InnovationTrue/False Questions1. Organizational change refers to the adoption of a new idea or behavior by an organization. Answer: True 2. Level: 1 Page: 392 Type: FRedesign and renewal of the total organization is
Indiana State - MANAGEMENT - 5689-9856
Chapter 12 Human Resource ManagementTrue/False Questions1. Human resource management is the set of activities that are undertaken to attract, develop and maintain an effective work force. Answer: True 2. Level: 1 Page: 429 Type: FHuman resource m
Indiana State - MANAGEMENT - 5689-9856
Part V CompensationChapter 10 Managing CompensationOBJECTIVE QUESTIONS 1. In the opening case in chapter 10, an experienced computer programmer complains that new hires start at Sigma, Inc. at 15% more than his salary. Dr. Smiths answer reveals th
Indiana State - MANAGEMENT - 5689-9856
Chapter 9 Developing CareersChapter 9 Developing CareersOBJECTIVE QUESTIONS 1. Career development differs from training in that: a) career development has a short-term focus. Training has a long-term focus. b) career development is initiated by e
Indiana State - MANAGEMENT - 5689-9856
Chapter 8 Training the WorkforceChapter 8 Training the WorkforceOBJECTIVE QUESTIONS 1. Organizations face a number of important training issues such as: a) How can training keep pace with a changing organizational environment? b) How will trainin
Indiana State - MANAGEMENT - 5689-9856
Chapter 7 Appraising and Managing PerformanceChapter 7 Appraising and Managing PerformanceOBJECTIVE QUESTIONS 1. Which of the following is a comprehensive list of the functions in performance appraisal? a) Identifying, measuring, and managing hum
Indiana State - MANAGEMENT - 5689-9856
Chapter 6 Managing Employee Separations, Downsizing, and OutplacementChapter 6 Managing Employee Separations, Downsizing, and OutplacementOBJECTIVE QUESTIONS 1. During the early 2000s, which of the following was true of the business and employmen
Indiana State - MANAGEMENT - 5689-9856
Part III StaffingChapter 5 Recruiting and Selecting EmployeesOBJECTIVE QUESTIONS 1. Carmen is working through a process to ensure her company of the right number of people with the right skills to meet their goals in delivering service and outputs
Indiana State - MANAGEMENT - 5689-9856
Chapter 4 Managing DiversityChapter 4 Managing DiversityOBJECTIVE QUESTIONS: 1. You are the HRM manager in a company with a highly diverse workforce. Over lunch you are explaining to a Caucasian, middle-class, line manager that she needs to use d
Indiana State - MANAGEMENT - 5689-9856
Part II The Contexts of Human Resource ManagementChapter 3 Understanding Equal Opportunity and the Legal EnvironmentOBJECTIVE QUESTIONS 1. The HR departments legal responsibilities include: a) monitoring the companys HR decisions. b) rendering leg
Indiana State - MANAGEMENT - 5689-9856
Chapter 2 Managing Work Flows and Conducting Job AnalysisChapter 2 Managing Work Flows and Conducting Job AnalysisOBJECTIVE QUESTIONS 1. To compete and use its material and human resources effectively, an organization needs a proper fit between i
Indiana State - MANAGEMENT - 5689-9856
Chapter 1 Meeting Present and Emerging Strategic Human Resource ChallengesMULTIPLE CHOICE QUESTIONS 1. As the director of HR, you are in a meeting with your corporate officers discussing the firms deliberate use of human resources to gain a competit
Indiana State - MANAGEMENT - 5689-9856
Part SixChapter 17 International HRM ChallengeCHAPTER OVERVIEW 17.3) (PPT 17.1-This chapter demonstrates how managers can effectively utilize HRM practices to enhance their firms competitive response in an era when the opportunities and challeng
Indiana State - MANAGEMENT - 5689-9856
Part SixChapter 16 Managing Workplace Safety and HealthCHAPTER OVERVIEW 16.2) (PPT 16.1-Organizations realize the importance of social responsibility and that safe organizations are more effective organizations. Moreover, the law requires that t
Indiana State - MANAGEMENT - 5689-9856
Part SixChapter 15 Working with Organized LaborCHAPTER OVERVIEW 15.3) (PPT 15.1-Some employees prefer to work in a unionized setting, whereas others prefer a workplace that is not unionized. This chapter explores the labor-management relationshi
Indiana State - MANAGEMENT - 5689-9856
Part SixChapter 14 Respecting Employee Rights and Managing DisciplineCHAPTER OVERVIEW 14.3) (PPT 14.1-This chapter examines employee rights and employee discipline. The concepts of employee rights, management rights, and the employment-at-will d
Indiana State - MANAGEMENT - 5689-9856
Chapter 13Chapter 13 Developing Employee RelationsCHAPTER OVERVIEW 13.3) (PPT 13.1-This chapter addresses the importance of effective employee relations. It explores the roles of managers and employee relations specialists, and it describes how
Indiana State - MANAGEMENT - 5689-9856
Part FiveChapter 12 Designing and Administering BenefitsCHAPTER OVERVIEW 12.3) (PPT 12.1-The chapter begins with a broad view of the importance of employee benefits and how they are associated with the total compensation package. The two categor
Indiana State - MANAGEMENT - 5689-9856
Chapter 11Chapter 11 Rewarding PerformanceCHAPTER OVERVIEW 11.3) (PPT 11.1-This chapter focuses on the effective design and implementation of pay-forperformance systems. First, it addresses the major challenges and pitfalls facing managers in th
Indiana State - MANAGEMENT - 5689-9856
Part FiveChapter 10 Managing CompensationCHAPTER OVERVIEW 10.2) (PPT 10.1-The way a firm handles compensation-related issues has a direct impact on employees and the business. Compensation affects the firm's ability to attract, retain, and motiv
Indiana State - MANAGEMENT - 5689-9856
Part FourChapter 9 Developing CareersCHAPTER OVERVIEW 9.2) (PPT 9.1-This chapter focuses on the career development process. Firstly, career development is defined. Secondly, the major managerial challenges related to career development are explo
Indiana State - MANAGEMENT - 5689-9856
Chapter 8Chapter 8 Training the WorkforceCHAPTER OVERVIEW 8.3) (PPT 8.1-Organizations face several questions with respect to training. For example, they have to respond to "How can we effectively and efficiently deliver training to employees?" a
Indiana State - MANAGEMENT - 5689-9856
Part FourChapter 7 Appraising and Managing PerformanceCHAPTER OVERVIEW (PPT 7.1-7.2) An important function of effective management is accurate measurement of employee performance. This chapter discusses the foundation, design, and implementation o
Indiana State - MANAGEMENT - 5689-9856
Part ThreeChapter 6 Managing Employee Separations, Downsizing, and OutplacementCHAPTER OVERVIEW 6.1-6.2) (PPTConducting a termination or layoff is one of the most sensitive and difficult things that a manager will ever have to do. There are a nu
Indiana State - MANAGEMENT - 5689-9856
Part ThreeChapter 5 Recruiting and Selecting EmployeesCHAPTER OVERVIEW 5.2) (PPT 5.1-This chapter focuses on staffing, one of the most important HR activities in which the manager is involved. First, the hiring process is defined and discussed.
Indiana State - MANAGEMENT - 5689-9856
Chapter 4Chapter 4 Managing DiversityCHAPTER OVERVIEW 4.2) (PPT 4.1 -One of the greatest challenges facing organizations today is managing workforce diversity in a way that both respects the employees' unique attitudes and promotes a shared sens
Indiana State - MANAGEMENT - 5689-9856
Part TwoChapter 3 Understanding Equal Opportunity and the Legal EnvironmentCHAPTER OVERVIEW 3.2) (PPT 3.1-This chapter examines the aspects of HR law and regulations. The goal is to identify and discuss the laws themselves and how best to comply
Indiana State - MANAGEMENT - 5689-9856
Chapter 2Chapter 2 Managing Work-flows and Conducting Job AnalysisCHAPTER OVERVIEW 2.2) (PPT2.1-(PPT 2.3-2.5) Work-flow is a highly dynamic process, and a well-designed organizational structure will ensure that work is performed efficiently and
Indiana State - MANAGEMENT - 5689-9856
Chapter 1Chapter 1 Meeting Present and Emerging Strategic Human Resource ChallengesCHAPTER OVERVIEW 1.1-1.2) (PPTThis first chapter provides a broad overview of the strategic human resource challenges organizations face, and provides a framework
Indiana State - MANAGEMENT - 5689-9856
Chapter 21 Operations and Service ManagementTrue/False Questions1. R.R. Donnelly was losing money because of the outdated operation systems the company had in place. Answer: True 2. Level: 1 Page: 774 Type: FThe technical core, in an automobile c
Indiana State - MANAGEMENT - 5689-9856
Chapter 20 Information Technology and E-BusinessTrue/False Questions1. A key aspect in the success of Wal-Mart is updating the information technology infrastructure. Answer: True 2. Level: 2 Page: 742 Type: FBy providing managers with more inform
Indiana State - MANAGEMENT - 5689-9856
Chapter 19 Managerial and Quality ControlTrue/False Questions1. Organizational control is the systematic process of regulating organizational activities to make them consistent with the expectations in plans, targets, and standards of performance.
Indiana State - MANAGEMENT - 5689-9856
Chapter 18 TeamworkTrue/False Questions1. The traditional assembly line requires workers to perform multiple tasks, not repetitive tasks. Answer: False 2. Level: 1 Page: 659 Type: FA group of two or more people who interact and coordinate their w
Indiana State - MANAGEMENT - 5689-9856
Chapter 17 CommunicationTrue/False Questions1. Managers spend 80 percent of every working day reading or writing. Answer: False 2. Level: 2 Page: 624 Type: FCommunication permeates every management function. Answer: True Level: 1 Page: 625 Type:
Indiana State - MANAGEMENT - 5689-9856
Chapter 16 MotivationTrue/False Questions1. Motivation is the arousal, direction and persistence of behavior. Answer: True 2. Level: 1 Page: 588 Type: FEmployee motivation affects productivity, and part of a managers job is to channel motivation
Indiana State - MANAGEMENT - 5689-9856
Chapter 15 LeadershipTrue/False Questions1. Leadership occurs among people, involves the use of influence, and is used to attain goals. Answer: True 2. Level: 1 Page: 552 Type: FLeadership is reciprocal. Answer: True Level: 1 Page: 552 Type: F3
Indiana State - MANAGEMENT - 5689-9856
Chapter 14 Dynamics of Behavior in OrganizationsTrue/False Questions1. The concepts and principles of OB are important to managers because in every organization human being ultimately make the decision that controls how the organization will acquir
Indiana State - MANAGEMENT - 5689-9856
Chapter 13 Meeting the Challenge of DiversityTrue/False Questions1. The genuine efforts to accept and manage diverse people in North America are a phenomenon of the 1970s. Answer: False 2. Level: 2 Page: 466 Type: FMost managers, from any ethnic
Indiana State - MANAGEMENT - 5689-9856
Tutorial 2 Chapter 3 - Financial Planning Skills True/false and Discuss Q1. With the current availability of computer packages, it is now not necessary for financial planners to explain to clients the basis on which their advice is determined. The ri
Indiana State - MANAGEMENT - 5689-9856
GLOBAL CORPORATE FINANCESixth EditionINSTRUCTOR'S MANUALSuk H. Kim University of Detroit Mercy Seung H. Kim St. Louis UniversityiPREFACE The purpose of the Instructor's Manual for Global Corporate Finance is to help instructors use the textb
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 2MOTIVES FOR WORLD TRADE AND FOREIGN INVESTMENT CHAPTER OUTLINE I. Motives for Foreign Trade a) The theory of comparative advantage (1) Why comparative advantage occurs b) The theory of factor endowments c) Product life-cycle theory d) Other
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 3THE BALANCE OF PAYMENTS CHAPTER OUTLINE I. An Overview of the Balance of Payments a) Sources and uses of funds b) The balance of payments as a whole Balance-of-Payments Accounts a) The current account Group A (1) Balance on goods (2) Servi
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 5THE FOREIGN EXCHANGE MARKET AND PARITY CONDITIONS CHAPTER OUTLINE I. Major Participants in the Exchange Market a) Commercial banks (1) Operating the payment mechanism (2) Extending credit (3) Reducing risk (4) Exchange trading by commercial
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 6CURRENCY FUTURES AND OPTIONS CHAPTER OUTLINE I. The Currency Futures Market a) Futures market participants b) The futures market and the forward market c) How to read currency futures quotes d) Market operations (1) Margin requirements (2)
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 7FINANCIAL SWAPS CHAPTER OUTLINE I. The Emergence of the Swap Market a) The origins of the swap market (1) Parallel loans (2) Back-to-back loans b) Drawbacks of parallel and back-to-back loans c) The growth of the swap market Plain Vanilla S
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 8EXCHANGE RATE FORECASTING CHAPTER OUTLINE I. II. Measuring Exchange Rate Changes Forecasting Needs of the Multinational Company a) Hedging decision b) Working capital management c) Long-term investment analysis d) Long-term financing decisi
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 9MANAGING TRANSACTION EXPOSURE AND ECONOMIC EXPOSURE CHAPTER OUTLINE I. Basic Nature of Foreign Exchange Exposures a) Exposure management strategy (1) Forecast the degree of exposure (2) Develop a reporting system to monitor exposure and exc
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 10TRANSLATION EXPOSURE MANAGEMENT CHAPTER OUTLINE I. Translation Rules a) Current/noncurrent method b) Monetary/nonmonetary method c) Temporal method d) Current rate method e) Comparison of the four translation methods FASB No. 8 and FASB No
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 11INTERNATIONAL FINANCIAL MARKETS CHAPTER OUTLINE I. Eurocurrency Markets a) Creation of Eurodollars (1) Uses of Eurodollars b) Eurodollar instruments (1) Eurodollar deposits (2) Eurodollar loans (2) Interest rates c) Euronote issue faciliti
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 12INTERNATIONAL BANKING ISSUES AND COUNTRY RISK ANALYSIS CHAPTER OUTLINE I. International Banking Operations a) Worlds largest financial companies b) Types of foreign banking offices (1) Representative offices (2) Correspondent banks (3) Bra
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 14FINANCING FOREIGN INVESTMENT CHAPTER OUTLINE I. Internal Sources of Funds a) Funds from the parent (1) Equity contributions (2) Direct loans (3) Parent guarantees b) Funds provided by operations c) Loans from sister subsidiaries External S
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 15INTERNATIONAL WORKING CAPITAL MANAGEMENT CHAPTER OUTLINE I. Basic Concepts of Working Capital Management a) Importance of working capital management b) Net working capital funding c) Economic constraints of current asset management (1) For
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 16INTERNATIONAL PORTFOLIO INVESTMENT CHAPTER OUTLINE I. Key Terminologies a) Risk analysis: standard deviation b) Capital asset pricing model c) Aggressive vs defensive stocks c) Correlation coefficients d) Portfolio return and risk e) Effic
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 18INTERNATIONAL CAPITAL BUDGETING DECISIONS CHAPTER OUTLINE I. The Foreign Investment Decision Process a) Search for foreign investment b) Political climate c) Company's overall strategy (1) Company goal (2) Company policy (3) Company resour
Indiana State - MANAGEMENT - 5689-9856
CHAPTER 19THE COST OF CAPITAL FOR FOREIGN PROJECTS CHAPTER OUTLINE I. The Weighted Average Cost of Capital a) Cost of equity b) Cost of debt c) The appropriate cost of capital Optimum Capital Structure a) Book-value versus market-value weights (1) B