OF 10.30.2007
PRINCIPLES MANAGEMENT BA206 QUIZ---------------------- Chapters 5-10-----------------------2 points each TRUE FALSE 1. A desired future state that the individual or organization attempts to realize is a goal. A. 2. True B. False
A goal provides the "why" of an organization's existence whereas a plan tells "how" to achieve the goal. A. True B. False
3.
Strategic plans and goals are those that focus on where the organization wants to be in the future and pertain to the organization as a whole. A. True B. False
4.
A mission statement is a broad statement of where the organization wants to be in the future. A. True B. False
5.
A nonprogrammed decision is a decision that is in response to situations that are unique, poorly defined, and largely unstructured. A. True B. False
6.
Under conditions of risk, enough information is available to allow the probability of a successful outcome for each alternative to be estimated. A. True B. False
7.
Managers confront a decision requirement in the form of either a problem or an opportunity. A. True B. False
8.
Organizational structure refers to the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated. A. True B. False
9.
Efficiency improves when an employee performs a large number of unrelated tasks. A. True B. False
10.
The learning organization simultaneously embraces two types of planned change: operational change and nonoperational change. A. True B. False
MULTIPLE CHOICE QUESTIONS 11. An invisible barrier that separates women and minorities from top management positions is known as A. C. the barrier to entry equal opportunity B. D. affirmative action the glass ceiling
12. Which of the following is not true of the changing composition of the workforce? A. C. 13. A younger workforce More people of color B. More women in the workforce D. More immigrants
A desired future state that an organization attempts to realize is called a(n). A. C. plan goal B. D. vision statement mission statement
14.
Mission statements describe A. C. corporate values company purpose B. D. company philosophy of All the above
15.
Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals are called A. B. strategic goals operational goals B. D. tactical goals unrealistic goals
16.
Managers try to obtain information about decisions' alternatives that will reduce decision A. C. sureness trust B. D. uncertainty certainty
17.
Which of these is the degree to which organizational tasks are subdivided into individual jobs? A. C. multitasking work specialization B. D. lines of authority autonomy
18.
Which of these determines an organization's demand for skills and employees? A. C. Profitability Competitive environment B. D. Strategic decisions External relations
19.
Which of these restricts mandatory retirement? A. B. C. D. The Americans with Disabilities Act The Immigration Reform and Control Act The Vocational Rehabilitation Act The Age Discrimination in Employment Act
20.
Which of these is the first step in attracting an effective work force? A. B. C. D. Selecting the candidate Choosing recruiting sources Applying the matching model Human resource planning
21.
The average span of control used in an organization determines whether the organization is tall of flat. The ________ structure has an overall narrow span and more hierarchical levels A. C. short narrow B. D. stout tall
22.
On a regular basis, Garcia has noticed the difference between current and expected performance levels. She should begin A. C. to gather more data to gather more moss B. D. to implement change to perceive a need for change
23.
After the need for change has been recognized, the next step is to A. C. implement change initiate change B. monitor the environment D. wait for change to occur again
24.
A group of employees from various departments that meet to discuss and resolve mutual problems A. B. C. D. Teamsters union Cross-Functional teams Virtual team The Grapevine
25.
The intervention stage of organizational development in which individuals experiment with new workplace behavior is called: A. B. C. D. Freezing and refreezing Unfreezing Changing Behavioral Intervention