Science Computer S-1: Great Ideas in Computer Science Using Java Harvard Summer School Summer 2007
How to Attend Virtual Office Hours
Thanks to technology (Elluminate), the teaching fellows can now help you troubleshoot bugs by observing or sharing control of your screen while chatting with you via IM or VOIP, no matter where in the world you are. This document explains how to attend virtual office hours. Elluminate does offer features beyond those described herein; certainly feel free to play. Do bear in mind, however, the course's policy on academic honesty. Sharing with a fellow student any window that contains source code is expressly prohibited. Step 1 First ensure that your computer meets the minimum system requirements, per
http://www.elluminate.com/support/min_requirements.jsp.
Step 2 Next, ensure that your computer has the required software (namely Java Web Start) by visiting http://www.elluminate.com/support/ and reading Step 1 under First Time Users. If you aren't congratulated with the below, you'll instead be provided with directions that you should follow on how to install the required software.
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Computer Science S-1: Great Ideas in Computer Science Using Java Harvard Summer School Summer 2007
Step 3 Elluminate's pretty self-explanatory, but if you'd like a tutorial, visit
http://www.fas.harvard.edu/~libs1/elluminate/tutorial/.
Step 4 Visit http://www.fas.harvard.edu/~libs1/elluminate/attend/. using your full name (i.e., first name and last name). Per the below, log in
Step 5 Within a few seconds, S-1's virtual office should open in a separate window, as pictured below. If prompted first to click a button in order to "trust" the software, do so.
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Computer Science S-1: Great Ideas in Computer Science Using Java Harvard Summer School Summer 2007
Step 6 To request help from a member of the staff (i.e., a moderator), "raise your hand" by clicking the hand in the window's upper-left quadrant, per the below.
While you wait for help, you're welcome to chat with other students using the interface in the window's bottom-left quadrant. If your computer has a microphone, beware the Audio area. Only one person can talk at once, and if you leave that "Talk" button depressed accidentally, will everyone hear you (and probably make fun of you).
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Computer Science S-1: Great Ideas in Computer Science Using Java Harvard Summer School Summer 2007
Step 7 As soon as one of us is available, you'll be pulled into a private room, where you can begin communicating privately via Chat or Audio, without other students hearing or seeing. If helping you requires seeing or controlling what's on your screen, we'll request control of your computer, and you'll see a window like the below.
Provided you are comfortable doing so, click "Yes." Rest assured that anything we do on your computer you will be able to see; the software doesn't let us poke around unbeknownst to you. To take away control at any point, simply right-click (on a PC) or Ctrl-click (on a Mac) the staff member's name in the window's top-left quadrant and select Take Away Control of Shared Applications. Note that Elluminate's layout might change when we take control of your computer. To restore its original layout, select View Layouts Default Layout. If, for extra privacy, you would like to share one or more windows with us rather than your entire desktop, select Tools Application Sharing Host Applications... as soon as you're pulled into a private room, and we'll only see what you allow us to see. (You can share any window of yours that isn't minimized.) Step 8 T...