Systems
Aaron Cisco Ross Brittny Boyd
Company History
Founded by Len Bosack and Sandy Lerner in 1984 First Company to sell commercially successful multi-protocol routers. Went public in 1990 on the NASDAQ stock exchange. In 2000 the company had a market capitalization worth of $500 billion.
History Cont
In the next five years plans to create over 200 new training facilities in India, for networking and system engineers. In the next 3-5 years plans to invest over $10 million into the Palestinian territories, for job creation and economic development. Has spent a $2 million investment aimed at 9th-10th graders in the Mediterranean region, to train new business leaders.
Cisco Needs Assessment suggested questions
Specific Technology Training Needs
What technologies or solutions areas is your company embracing? What new Cisco products have been purchased or are planned for purchase? Does your workforce possess the skills and knowledge required to integrate and support these new technologies into your organization?
Technical Knowledge and Expertise of Your Employees
What are your employees' profiles (experience, skills, interests)? What level of subject matter do employees already possess? What is the size of your IT department that may require training? What interest and expectation do the employees have about expanding their knowledge and technical expertise?
Training Enviroment
What is your managements' commitment to training? Who is responsible for the training budget? Who determines training needs? What is the preferred training delivery method for your organization? (e.g. instructor-led classroom, e-learning, web-based, self-study, or a blended option) What experience has your workforce had with a variety of delivery options? What facilities, network equipment, labs, and/or simulations will be available for hands on training activities?
Cisco Certified Individuals
Does your organization require or need certified individuals?
If so, how many and which certifications?
Is your organization interested in individuals being qualified in selected specialized areas such as security or voice access? (Cisco Qualified Specialist focused certifications) Is there a growth path for employees based on their individual attainment of certifications?
Measuring Success and Next Steps
What criteria will be used to measure the success of a training plan?
i. Cost savings (quicker implementation, better service) ii. Increased customer satisfaction iii. Production increase (less network down time, more calls handled, etc)
What other personal interests or experiences are relevant in order to develop a customized training plan? Will additional training be required? If so what is phase II of the recommended training plan?
Training Resources
IP Communications Training
As organizations evolve from traditional time-division multiplex-based networks to more powerful, collaborative IP Communications networks, they need qualified professionals who can design, install, support, and operate a combined voice, video and data communications network solution. To complement Cisco IP Telephony solutions, Cisco has developed a range of learning offerings for these IT professionals and organizations.
Training Courses
Voice and IP Telephony (11 classes) Contact Center (5 Classes) Unified Communications (3 Classes)
Routing & Switching Training
Organizations of all sizes need qualified professionals who can plan for, design, implement, operate, configure, and troubleshoot Cisco switches and routers in multiprotocol internetworks. To complement Cisco routing and switching solutions, Cisco has developed a range of learning offerings for IT professionals in these organizations.
Training Courses
Basic Routing and Switching (4 classes) Advanced Routing and Switching (3 classes) Scalable Routing (1 class) Multilayer Switching (1 class) Securing (1 class) Optimizing (1 class) Design ( 2 classes) Router Product Training ( 4 classes) Switch Product Training ( 2 classes)
Security Training
Cisco has developed a range of network security certifications for IT professionals and organizations. Organizations that use Cisco Integrated Network Security Solutions rely on professionals with network security certification to maintain and protect the integrity of their network.
Training Courses
Cisco IOS Security ( 3 classes) Adaptive Security Appliance ( 1 class) VPN 3000 Concentrator ( 1 class) Network Intrusion Detection ( 1 class) Host Intrusion Detection ( 1 class) End-to-End Security Implementation ( 1 class)
Wireless/Mobility
As organizations adopt wireless LAN technology to offer higher levels of customer service and gain the competitive advantages of an increasingly mobile and productive workforce, they need qualified professionals who can design, install, support, and operate a mobile wireless solution. To complement Cisco Wireless solutions, Cisco has developed a range of learning offerings for these IT professionals and organizations.
Training Courses
Wireless ( 7 classes) Mobility ( 2 classes)
Self-study Options
Cisco Learning Connection
Cisco Learning Connection helps Internet professionals learn more effectively and eliminates the travel costs of traditional instruction. The free content here complements Cisco training available through authorized Cisco Learning Partners worldwide.
* Application Networking Services * Broadband Cable * IP Routing * Networking Fundamentals * Network Management * Optical Networking * Routers * Routing Protocols * Security and VPN * Server Networking and Virtualization * Storage Networking * Switches * Voice and Unified Communications * Wireless
Applications Available
Partner Education Connection
The PEC provides training on products, tools, and solutions. It helps partners retain their Cisco partnership status by mapping out training curriculums required for Career Certifications and Technology Specializations. To access this site you must be registered as an employee of a Cisco Channel Partner company
The Service Provider Alliance partnership is a mutually beneficial relationship between Cisco and their SP Alliance partners. The relationship encompasses the collaboration of sales and marketing efforts to supply a wide range of business solutions to the customer. This shared commitment provides solutions and services to the customer to increase productivity, reduce costs, and help businesses more become competitive in the marketplace by encompassing products, applications, systems integration, and best practices. AT&T, Bell South, BT, and Sprint
Cisco Press
Cisco Press is the Cisco Systems authorized book publisher of Cisco networking technology and Cisco certification self-study materials, and Cisco Networking Academy Program materials for networking students and professionals. Leading authorities from Cisco Systems and other industry innovators write and contribute to the titles and series that make up the Cisco Press product family. Products from Cisco Press are part of a recommended learning path from Cisco Systems that combines instructor-led training with hands-on instruction, e-learning, and self study. Cisco Press books are designed to help users prepare for Cisco certifications and master a diverse range of technologies to help build and maintain a scalable and reliable network. Products in the Cisco Press series are part of a recommended learning path from Cisco Systems that combines instructor-led training with hands-on instruction, e-learning, and self-study.
Learning Partner Programs
Learning Partners
Cisco Learning Partners, Cisco Learning Solutions Partners, and their sponsored organizations are the only authorized commercial source for Cisco training. They are uniquely qualified to offer market-leading training for the latest advances in Cisco technology. They can also customize training to address specific training needs. * Content authorized by Cisco and created by Cisco product teams * Certified Cisco instructors * The latest Cisco learning content * Strict quality guarantee managed by a Cisco online evaluation system * Virtual practice labs using the latest Cisco equipment * Simulations created by Cisco to help prepare for Cisco exams * Comprehensive learning needs and skills-gap analysis * Customized courses that use Cisco intellectual property
Cisco Learning Partners Offer Authorized Cisco Content
Benefits of Cisco Training
professional training returns an average of at least 5 hours productivity to the enterprise * Increased IT investment return: The proficiency and skill with which people can perform their jobs using technology effectively and efficiently can contribute to organizational success * Increased competitive advantage: Staying ahead of the technology curve means you have a better chance of staying ahead of the competition * Increased employee loyalty: Employer investment in employee training and skills development is compensated by enhanced employee loyalty * Easy purchase option: Cisco Learning Credits are a method for prepaying for training from Cisco, simplifying budget administration, purchase orders, and expense reimbursements. Optimize early investment return by purchasing training at the time of your Cisco hardware, software, and services purchases.
* Increased Productivity: Every hour of end-user and IT
Learning Partners
In Texas alone Cisco has 11 partners authorized to give classes using official Cisco material.
IPexpert Training, Inc.
Network Deployment Mentoring Cisco Network Deployment Mentoring training boot camps focus on:
The deployment and integration of advanced technologies. Classroom sessions are led by members of the Cisco Advanced Services team Sessions include intensive hands-on lab work involving network connectivity, device configuration, and troubleshooting.
Curriculum Planning Service Identifies skill and knowledge requirements for your technical job functions Identifies potential areas of development in staff skill proficiency Prescribes a curriculum plan of formal training and informal knowledge transfer to help you maximize staff development.
Technical Knowledge Library Help avoid common difficulties and ease the training process. Users access the knowledge content, including Cisco Advanced Services best practi...