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50 ISM ISM 50 - Business Information Systems Introduction Instructors: Mary Doyle, Geoff Ryder UC Santa Cruz 3/30/2009 Course Parameters: Mondays and Wednesdays 5-6:45 Classroom Unit 1 WEB PAGE : (write this down, go home, and bookmark it!) http://www.soe.ucsc.edu/classes/ism050/Spring09 1 2 ISM 50 Course Parameters: Instructors: What is this class about? Geoff Ryder Ph.D. Candidate, CMPE/TIM Office: E2...
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50 ISM
ISM 50 - Business Information Systems
Introduction Instructors: Mary Doyle, Geoff Ryder UC Santa Cruz 3/30/2009
Course Parameters:
Mondays and Wednesdays 5-6:45 Classroom Unit 1 WEB PAGE :
(write this down, go home, and bookmark it!)
http://www.soe.ucsc.edu/classes/ism050/Spring09
1
2
ISM 50
Course Parameters:
Instructors:
What is this class about?
Geoff Ryder
Ph.D. Candidate, CMPE/TIM Office: E2 367 gryder@gmail.com
Mary Doyle
Vice Chancellor, IT Office: Kerr 271 mdoyle1@ucsc.edu
Teaching Assistants:
Peter Towbin
Ph.D. Student, Economics Office: E2 367 ptowbin@ucsc.edu
Lei Yang
Ph.D. Student, CS/TIM Office: E2 367 jeffy2008@gmail.com
Warehouse
Supply Chain Management (SCM)
Office hours are posted on the web page
3
4
More Examples
Store
Business Process Example
Customer Sales Business Functions Order Take Order Credit Check Check Stock Print Packing list Find Goods Ship Enter Order Print Invoice
$ Buy Junk Mail
Finance Inventory Control Warehousing
Customer Relationship Management (CRM)
Other examples?
Tell Mfg. to make order
5 6
A Streamlined Business Process
Customer Sales Business Functions Order Take Order Credit Check Check Stock Print Packing list Find Goods Ship Automatic Credit Check Enter Order Print Invoice Business Functions
A Reengineered Business Process
Customer Sales Order On web Automatic Credit Check Automatic Checking of Stock
Finance Inventory Control Warehousing
Finance Inventory Control Warehousing
Print Packing list And invoice
Find Goods
Ship
Tell Mfg. to make order
7
Inform Mfg. to replenish stock
8
Some Examples
Supply Chain Management Customer relationship Management Inventory Control Transaction Processing ...
What is an information system?
First let us answer: what is a system?
Interrelated components
Enterprise Resource Planning
Input Processing Output
Input
SYSTEM
Output
9
10
What is an information system?
Information system
A combination of people, hardware, software, networks.. that collects, transforms, and disseminates information in an organization.
What is information technology?
It's the technology you use to make an information systems
Computer Hardware, Software, Networks, e...
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