Syllabus Course BPS 6350 ETM Summer 2004
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BPS 6350
ENTERPRISE TRANSFORMATION MANAGEMENT DOMINANCE OR DEATH?
Thursday 6:00pm 10:00pm SOM Building Room ____ Professor Michael D. Oliff 972-883-4118 [e-mail] Office: SOM 1.707 Hours: Before or after class or by appointment Graduate Assistant: Abdul Beydoun Course Overview. This course is designed to provide an overview of the key concepts that comprise enterprise transformation. It deals specifically with corporate-wide resource allocation and reallocation relating and combining corporate strategy, business structure and management systems within a general change-management framework. The roles of leadership, communication, team-building and performance measurement are highlighted as they accelerate and sustain large-scale, complex transformation programs illustrated in 15 global industries. The course includes significant analysis and discussion of 12 business cases, 8 of which are UTD SOM developed and copyrighted during the last 12 months.
The Scope of Enterprise Transformation Management
Organizational & Individual Dominance Strategy Purpose Focus Discipline
The Phoenix Performance Group All Rights Reserved
Structure
Systems
Customer Value Distinctive Competency Stretch Culture
Michael D. Oliff
Course Objectives. The course will provide participants with exposure to and an understanding of: 1. Corporate dominance the ability to establish and sustain influence in chosen markets and the enterprise transformation elements (strategy, structure and systems) that produce it.
Professor Michael D. Oliff Wk: 972-883-4118 Cell: 972-998-7536 [e-mail]
Course Syllabus BPS 6350 ETM Summer 2004
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Course Objectives, continued. 2. The requirements of corporate dominance creating value with customers, building distinctive competencies and establishing stretch cultures and peak performance. 3. The most common obstacles and opportunities in guiding, accelerating and sustaining corporate transformation deep, dramatic performance improvement. 4. The relationships between personal development purpose, focus and discipline and corporate transformation programs. 5. Successful enterprise transformation initiatives across 15 global industries including frameworks, tools and techniques employed. 6. The role of leadership, communication and Key Performance Indicators in accelerating and sustaining complex improvement programs. 7. The application and execution of related concepts and approaches in today's business environment Course Text/Materials. The 350 pp. Course Pac, containing some 20 cases and articles, is available in class. Please have checks made payable to UTD for 75$ to obtain the Text. Supplemental Reading. This course assumes prior exposure to the basic concepts of strategy, operations, marketing and human resource management. It also requires the analysis of business cases. A number of references are provided to supplement knowledge these in areas. Course Requirements and Evaluations. A list of assigned readings and cases is provided. Additional materials may be posted electronically or provided in-class. Ontime attendance, advance preparation and constructive participation in class discussions and in team working groups is required. Student evaluation and final grades will be based on: Final Project 35% Take-Home Mid-Term Exam 35% Individual Class Contribution 30% With 30% of your grade related to in-class activity - preparation, attendance and participation are strongly encouraged. Class Guidelines. Be on time for class. Turn cell phones off, respect each other by listening actively. Meetings before and after class are encouraged and I will make appointments at other times based on your needs. It is easiest to contact me outside of class by email ( [e-mail] )
Professor Michael D. Oliff Wk: 972-883-4118 Cell: 972-998-7536 [e-mail]
Course Syllabus BPS 6350 ETM Summer 2004
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BPS 6350
SUMMER COURSE SCHEDULE
Date
TOPIC
(#)CASE/READING
Navigating the Enterprise , 1996, MD Oliff No One's Perfect but a Team Can Be, Belbin Purpose, Focus and Discipline, 1999,MD Oliff (1)Bahlsen AG, Transforming The Enterprise in Turbulent Times, UTD, 2004 Creating Value with Customers, 2003, MD Oliff Tin Soldiers..., 1993, S Vandermerve (2)SKF (A), (3)SKF (B), IMD, 1993 S Vandermerve
Introduction and Overview, Dominance Session 1 or Death, The Transformation of May 20, 2004 Enterprises, Teams and Individuals Session 2 The Transformation Journey-A Roadmap May 27, 2004 Creating Customer Value Session 3 June 3, 2004 Creating Customer Value Customer Activity Cycles
Session 4 Strategic Intent - Identifying Future June 10,2004 Distinctive Competencies (4)Nok...