OFFICE ADMINISTRATIVE MANAGEMENT
Chapter 7 On-the-Job Employee Practices
Chapter 7
Administrative Office Management, 13th Ed
1
Sources for Recruiting Employees
External
Internal
Private and Public Employment Agencies Temporary Employment Agencies Job Fairs Want Ads (newspaper, radio, TV, billboards) Professional Organizations College Placement Centers The Internet
Employee Requests Temporary Assignments Transfers Promotions
Chapter 7
Administrative Office Management, 13th Ed
2
Steps in the Employee Selection Process
1. 2. 3. 4. 5. 6. 7.
Forward position requisition Complete application form Complete preliminary screening Administer employment tests Conduct job interview Check references & verify prior employment Give physical exams
Chapter 7 Administrative Office Management, 13th Ed 3
The AOM's Major Employment Dept Activities
HR & AOM Peers (Buddy) Methods of Training Coaching Techniques
Orientation
Conducting an Appraisal Objectives & Outcomes
Training
Handling Discipline Problems
Performance Appraisals
Counseling and Disciplining Employees
4
Chapter 7
Administrative Office Management, 13th Ed
Job Orientation Process
s
s
s
Role of the Human Resources Department Role of the Administrative Manager The "Buddy" System
5
Chapter 7
Administrative Office Management, 13th Ed...