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Chapter 6 COMPLETING BUSINESS MESSAGES Multiple Choice 1. The main tasks in completing a business message consist of all except a. proofreading. b. revising. c. forecasting. d. producing. ANSWER: c; DIFFICULTY: moderate; PAGE: 150; TYPE: concept 2. When revising a document, you should a. first read through it quickly to evaluate its overall effectiveness. b. first look carefully for grammatical errors. c. try to accomplish all revision tasks in one pass, in order to finish quickly. d. pay closest attention to the document’s spelling. ANSWER: a; DIFFICULTY: moderate; PAGE: 151; TYPE: concept 3. When reviewing your document for content, you should be concerned with a. grammar and usage. b. punctuation and spelling. c. the accuracy and relevance of the information. d. style and tone. ANSWER: c; DIFFICULTY: moderate; PAGE: 151; TYPE: concept 4. One of the best-known readability formulas is the a. Flesch-Kincaid Grade Level Score. b. 2 + 2 Formula. c. Scan Plan. d. Carnegie Index. ANSWER: a; DIFFICULTY: moderate; PAGE: 153; TYPE: concept 5. For general business messages, your writing should be geared to readers at the a. first- to fourth-grade level. b. fifth- to sixth-grade level. c. eighth- to eleventh-grade level. d. twelfth- to fourteenth-grade level. ANSWER: c; DIFFICULTY: moderate; PAGE: 153; TYPE: concept 6. Which of the following is not a technique for helping readers who skim your document? a. Using lists instead of narrative b. Keeping all sentences the same length c. Including headings and subheadings d. Using shorter paragraphs ANSWER: b; DIFFICULTY: moderate; PAGE: 154; TYPE: concept 7. Skilled business writers a. use long sentences to emphasize important information. b. keep their sentences to an average length of 40 words or fewer. c. vary the length of their sentences. d. do all of the above. ANSWER: c; DIFFICULTY: moderate; PAGE: 154; TYPE: concept 8. When it comes to paragraph length a. use long paragraphs with detailed information for direct-mail letters. b. use long paragraphs if you want your document to look more inviting. c. keep all paragraphs to fewer than 60 words. d. use one-sentence paragraphs only occasionally, for emphasis. ANSWER: d; DIFFICULTY: moderate; PAGE: 154; TYPE: concept 9. When creating a list for a business document a. always use bullets, rather than numbers or letters. b. keep in mind that the items need not be parallel. c. be sure to introduce them clearly. d. do all of the above. ANSWER: c; DIFFICULTY: moderate; PAGE: 155; TYPE: concept 10. Informative headings and subheadings a. simply identify topics covered in the document. b. guide readers to think a certain way about the topics covered. c. are easier to write than descriptive headings. ... View Full Document

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