CHAPTER 1 Foundations of Human Communication FIVE PRINCIPLES One: Be aware of your communication with yourself and others. Two: Effectively use and interpret verbal messages. Three: Effectively use and interpret nonverbal messages. Four: Listen and respond thoughtfully to others. Five: Appropriately adapt messages to others. COMMUNICATION DEFINED Human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages. COMMUNICATION COMPETENCE The message should; Be understood as the communicator intended it to be understood. Achieve the intended effect the communicator intended to achieve. Be ethical. WHY STUDY COMMUNICATION? Employability Relationships Health COMMUNICATION MODELS Who (sender) Says what (message) In what channel To whom (receiver) With what effect COMMUNICATION AS ACTION COMMUNICATION AS TRANSACTION COMMUNICATION CHARACTERISTICS Inescapable Irreversible Complicated Emphasizes content & relationships Governed by rules COMMUNICATION PRINCIPLES FOR A LIFETIME PRINCIPLE ONE Be aware of your communication with yourself and others. Interpersonal communication Communication "within yourself" Intrapersonal communication PRINCIPLE TWO Effectively use and interpret verbal messages. PRINCIPLE THREE Verbal messages use words that form a language. Language consists of symbols and rule system. Effectively use and interpret nonverbal messages. nonverbal is very often more believable. PRINCIPLE FOUR Primary way to communicate attitudes and feelings. When verbal and nonverbal messages conflict, Listen and respond thoughtfully to others Many do not listen effectively/actively. Most of us are egocentric or self-focused. Develop sensitivity to others... be more otheroriented. PRINCIPLE FIVE Appropriately adapt messages to others Adapt messages to receiver/audience by making choices about all aspects of message content and delivery Adapt style and structure Consider cultural diversity DIVERSITY AND COMMUNICATION Culture is the learned system of knowledge, behavior, attitudes, beliefs, values and norms shared by a group Obvious differences in verbal and nonverbal messages Not all people adapt in the same way COMMUNICATING WITH OTHERS THREE SITUATIONS -Interpersonal Communication Impersonal...treats people as objects/roles Dyad...two-person interaction Group Communication common goal Small Group...3-15 people, shared purpose Team...more defined duties and roles, to achieve Presentational Communication Large audience RHETORIC Aristotle defined it as--process of discovering the available means of persuasion in a given situation Contemporary definition--the process of using symbols to influence or persuade others MEDIATED COMMUNICATION Communication expressed via some channel other than in live-and-in-person (mass comm). Examples...radio, TV, Internet Our focus is on unmediated communication.