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Usability 2008 A Analysis: Applied Research Laboratory at the Penn State University Team Three: J.J. Calle, Pat Gordon, Gretel Sheasley, Ryan Stramara, Di Di Xie The Pennsylvania State University Information Sciences and Technology 12/17/2008 2 Applied Research Laboratory at Penn State J.J. Calle, Pat Gordon, Gretel Sheasley, Ryan Stramara, Di Di Xie jjc5111@psu.edu, pjg5032@psu.edu, ges5024@psu.edu,...
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Usability 2008
A Analysis: Applied Research Laboratory at the Penn State University
Team Three: J.J. Calle, Pat Gordon, Gretel Sheasley, Ryan Stramara, Di Di Xie The Pennsylvania State University Information Sciences and Technology 12/17/2008
2
Applied Research Laboratory at Penn State
J.J. Calle, Pat Gordon, Gretel Sheasley, Ryan Stramara, Di Di Xie
jjc5111@psu.edu, pjg5032@psu.edu, ges5024@psu.edu, rms325@psu.edu, dix5001@psu.edu
College of Information Sciences and Technology The Pennsylvania State University University Park, PA 16802 December 17, 2008
Abstract
The following is an analysis of the usability of the Applied Research Laboratory at Penn State Website. A member of our group was an intern at the laboratory and noted some challenges to user success in navigating the site. We believe that an examination of the information we found from perceptual analyses and task analyses can help the ARL improve the usability, and functionality of their website. The main areas for improvement are, color scheme, navigation, and organization.
3
Table of Contents
Abstract ........................................................................................................................................... 2 Introduction ..................................................................................................................................... 4 Background ................................................................................................................................. 4 Current Website .............................................................................................................................. 5 Uses ............................................................................................................................................. 5 Outline of web technologies ....................................................................................................... 5 Figure Screens ............................................................................................................................ 6 Areas to Examine ........................................................................................................................ 7 Analysis........................................................................................................................................... 8 Perceptual Analysis ..................................................................................................................... 8 Task Analysis ............................................................................................................................ 16 Conclusion .................................................................................................................................... 20 Table of Suggestions ................................................................................................................. 20 References ..................................................................................................................................... 22 Appendix and Site Screen Prints............................................................................................... 22
4
Introduction
The purpose of this study is to analyze and improve the Penn State University's Applied Research Lab (http://www.arl.psu.edu). We are not only looking to improve the overall usability of the website by comparing it to other Research Lab websites at other universities, but we also want to change the overall image of the site in-order to improve the first impression effect. We did this by comparing the sites in both a perception study and a task analysis. In both studies we compare the Penn State's ARL website...
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