1 Question (1 point) Which of the following statements is TRUE regarding whistle blowers? Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 2 (1 point) "White water" environments are ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 3 (1 point) ________ is the extent to which various parts of organizations cooperate and interact. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% a. Integration b. Formalization c. Interdependence d. Differentiation a. b. c. d. formal static stable dynamic a. They tend to be motivated by desire for money and/or notoriety b They rarely use external channels to . blow the whistle c. They tend not to be disgruntled employees d They tend to expose behaviors that . while unseemly, are ethical and legal
Score:1 / 1 Question 4 (1 point) Managers ascribing to _____ make sure that people affected by managerial decisions consent to the decision-making proces and that the process is administered impartially. Student response: Percent Correct Student Answer Choices
Value 0.0% 100.0% 0.0% 0.0% Score:1 / 1
Response
Response a. distributive justice b. procedural justice c. compensatory justice d. consensual justice
Question 5 (1 point) While Disney's _______ were not an issue in the United States, they were a cause of controversy in France. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 6 (1 point) An American manager of a US multinational company is invited to a dinner party at the home of an Argentine acquaintance in Buenos Aires. The party is called for 8:00 p.m. He arrives 10 minutes early. He has just violated a (an): Student response: Percent Correct Student Answer Choices Value Response Response 0.0% a. Cardinal law of the Pampas: Always arrive at least a half hour early to any social function b Folkway . c. City ordinance against early arrivals to social functions d More . a. promotion policies b overtime policies . c. employee appearance and conduct rules d corporate social responsibility . policies
100.0% 0.0% 0.0% Score:1 / 1
Question 7 (1 point) Which of the following is NOT one of the five qualities that lead to competitive advantage?
Student response: Percent Correct Value Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1
Student Response
Answer Choices a. flexibility b. durability c. inimitability d. appropriability
Question 8 (1 point) The McKinsey Seven S framework ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% a. is perhaps the most widely used strategy implementation framework b was developed by one of the largest . and best-known strategy consulting firms c. is a type of strategy implementation d all of the above .
0.0% 100.0% Score:1 / 1
Question 9 (1 point) At Delphi, the world's largest producer of component parts for cars, the cultural problem between the French workers and those in Detroit stemmed mainly from ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 10 (1 point) The fact that ______ recently hired an India woman as its new CEO suggests that the company sees diversity as a strategic asset. a. perceived differences in employee attitudes b gastronomical issues . c. a lack of managerial hierarchy d a misunderstanding of the language .
Student response: Percent Correct Value Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1
Student Response
Answer Choices a. HP b. Pepsi c. Burger King d. Cisco Systems
Question 11 (1 point) Ethical dilemmas are ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% a. decisions that are contrary to an individual's stated beliefs and policies of the company b the choice between two competing . but arguably valid options c. the choice between two competing options; one legal and one illegal d none of the above .
100.0% 0.0% 0.0% Score:1 / 1
Question 12 (1 point) Which of the following is NOT generally included in a firm's mission statement? Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 Question 13 (1 point) Which of the following is NOT a primary activity, according to Porter? Student response: Percent Correct Student Answer Choices Value Response Response a. principal products b. revenue c. customers d. company philosophy
100.0% 0.0% 0.0% 0.0% Score:1 / 1
a. procurement b. inbound logistics c. operations d. marketing and sales
Question 14 (1 point) Cost leadership might be achieved through ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 15 (1 point) Footwear companies like Nike and Adidas are known for having _______ organizational structures. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 a. matrix b. functional c. networked d. geographical/regional a. economies of scale b. economies of scope c. investments in technology d. all of the above
Question 16 (1 point) In group problem-solving tasks, ________ potentially produce better decisions because group members consider a wider range of issues. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% a. groups characterized by collectivism b culturally diverse groups . c. groups characterized by individualism
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d culturally homogeneous groups .
Question 17 (1 point) Prof. Wernick is the CEO of the pickle company wernickskosherdills.com. He assumes that his employees are slackers who lack initiative and drive. He therefore establishes systems for monitoring behevior and punishing the worst offenders. He might be characterized as a _____ manager. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 18 (1 point) According to our textbook, Gulf Italia President Nicolo Pignatelli appears to be leaning toward the option of ________ in his response to an Italian government official's demand for a bribe. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 19 (1 point) According to Durkheim, when _____ are sufficient, ______ are unnecessary. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% a. social bonds; prisons b. mores; laws a. refusing to pay the bribe and wait for the permits to arrive b asking local partners to pressure the . government c. paying a large sum to consultant to "fix" the problem d paying the bribe directly . a. b. c. d. Theory X Theory Y Theory XYZ Theory Z
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c. laws; mores d. norms; folkways
Question 20 (1 point) Stakeholders include all of the following EXCEPT ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 21 (1 point) In order to achieve ______, The Cheesecake Factory refuses to give _____ to its customers. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 22 (1 point) According to our textbook, it is extremely important for _____ subordinates that their managers be able to precisely answer any questions they may have about their work. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 a. b. c. d. American Swedish Japanese Danish a. repeat sales; indigestion b high profits; napkins . c. inimitability; recipes d economies of scale; customized cakes . a. b. c. d. customers shareholders competitors suppliers
Question 23 (1 point) According to the BCG matrix, products or strategic business units that have relatively low marketshare in unattractive markets are often classified as ______. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 24 (1 point) Products or strategic business units that have relatively high market share in markets with unattractive futures are classified as ______. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 25 (1 point) Cultures that assume humans should subjugate themselves to nature are often characterized by which of the following? Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 26 (1 point) An American oil executive from Texas is bidding for a contract to build a series of oil refineries in Saudi Arabia. His would-be Saudi partners invite him to a celebration dinner to announce that he has won a multimillion dollar contract. Upon hearing the news, the Texan breaks out a bottle of Jack Daniels whiskey and proposes a a. fatalism b. optimism c. an entrepreneurial mindset d. environmentalism a. b. c. d. dogs stars cash cows big fish a. b. c. d. dogs cats pigs lemons
toast to the Royal Family. (Note: Alcohol consumption is a serious offense in Saudi Arabia). He has just violated a (an): Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 Question 27 (1 point) In South Korea, it is customary for corporate salespeople to offer _____ to buyers, but the practice is generally considered unethical in the United States. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 28 (1 point) Facilitating payments are ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% a. prohibited by the Foreign Corrupt Practices Act b payments made to executives who . catch company problems before they become national media events c. monies paid to customs inspectors to perform duties they would not otherwise perform d monies paid to low-level government . employees to perform duties they would have normally performed anyways, but in a more timely a. gifts b. constructive criticism c. stock tips d. sashimi a. Folkway b More . c. Social custom d Rule of business etiquette of little . practical consequence
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manner Score:1 / 1 Question 29 (1 point) Tall and ______ organizations tend to be slower at making decisions and responding to changes in the business environment than flat and _____ organizations. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 30 (1 point) Organizational ________ illustrate(s) relationships among an organization's units and lines of authority. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 31 (1 point) A local microbrewery is working on its methods of advertising, promoting and selling its product. This is an example of ________. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 a. a primary activity in the value chain b a procurement activity in the value . chain c. a support activity in the value chain d all of the above . a. b. c. d. charts structure fabrication offices a. formal; informal b. wide; narrow c. informal; formal d. thin; round
Question 32 (1 point) The fact that it customary for Korean salespeople to give gifts to buyers, while the practice is considered unethical in the United States suggests that _______. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% a. most people adhere to the universal approach to ethical decision making b different cultures often have different . ethical viewpoints c. ethical differences are unrelated to people's upbringing d most people adhere to the moral . rights approach to ethical decision making
Score:1 / 1
Question 33 (1 point) A firm that charges premium prices and focuses on customers in a specific segment is likely implementing a ________ strategy with a ________ scope. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:0 / 1 Question 34 (1 point) Firms with strong formalization usually do NOT emphasize ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% a. chains of command b. clear lines of authority c. unity of command d. nemawashi a. cost leadership; general b. cost leadership; focused c. differentiation; cost leadership d. differentiation; focused
Score:1 / 1 Question 35 (1 point) By appealing to people's fear about the future, insurance companies flourish in cultures with high degrees of ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 a. collectivism b. uncertainty avoidance c. power distance d. long-term orientation
Question 36 (1 point) Supernormal returns are ________. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 37 (1 point) The degree to which people see an issue in terms of its ethical dimensions is termed: Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% a. proximity b. temporal immediacy c. social consensus d. moral intensity a. above-average profits for a set of comparable firms b superior capabilities of firms in the . service sector c. increased levels of customer satisfaction d signals of a firm's potential decline in . the marketplace
Score:1 / 1 Question 38 (1 point) To maximize productivity, a new British manager of a textile factory in Cambodia offers to increase the pay of the fastest worker on every shift. The endeavor fails because no employee seems inspired by the reward to outstrip other workers. This manager may have failed to anticipate the ________ of the Cambodian Student culture. response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 39 (1 point) The utilitarian, moral rights, universal, and justice approaches are basic frameworks for ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 Question 40 (1 point) A ________ span of control throughout an organization will lead to a ________ organization structure with multiple reporting layers. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 a. b. c. d. narrow; tall wide; tall wide; flat narrow; flat a. enforcing codes of ethical conduct b making ethical decisions . c. whistle blowing d identifying the moral intensity in an . ethical controversy a. collectivism b. fatalism c. individualism d. power distance
Question 41 (1 point) Ethical lapses are ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% a. the choice between two competing but arguably valid options b decisions that are contrary to an . individual's stated beliefs and policies of the company c. the consequence of having too many Theory X employees in one's organization d none of the above .
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Question 42 (1 point) A customer segment is defined as a group of customers who ________. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 43 (1 point) One of the reasons why cigarette advertising has been restricted in many states but smoking has not been outlawed is because the _____ is not 100 percent. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% a. magnitude of the consequence b. moral intensity c. probability of effect d. concentration of effect a. place similar value on product features b share an identical demographic . profile c. have roughly the same purchasing power d all of the above .
Score:1 / 1 Question 44 (1 point) The Foreign Corrupt Practices Act of 1977 prohibits ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% a. bribes made by non-U.S. citizens to U.S. government officials b facilitating payments made by U.S. . businessmen to foreign government officials c. foreign manufacturers from producing goods in the U.S. that are prohibited in their own countries d bribes made by U.S. citizens to . foreign government officials
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100.0% Score:1 / 1
Question 45 (1 point) Communication through the "grapevine" is part of a firm's ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 46 (1 point) Amway capitalized on Japan's ________ culture by encouraging new distributors to sell to people with whom they already had relationships. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 a. feminine b. low-context c. high-context d. short-term oriented a. span of control b. formal organization c. matrix structure d. informal organization
Question 47 (1 point) British Airways expressed desire to become "The World's Favourite Airline" and Kellogg's intent to have "Kellogg's Products on Every Table in the World" are examples of ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 48 (1 point) Abstract ideas about what a group believes to be good, right, and desirable are referred to as: Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 49 (1 point) Scholar Henry Mintzberg argues that patterns of action often result from a string of actions rather than ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 Question 50 (1 point) To live up to its strategic intent, a firm must go beyond where it is today. This is known as ________. Student response: Percent Correct Student Answer Choices Value Response Response a. a single action b. intentions and explicit plans c. irrational plans d. all of the above a. cultural predispositions b. norms c. values d. customs a. mission statements b. value propositions c. action plans d. strategic intent
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a. strategic ability b. strategic scope c. strategic stretch d. strategic realization
Score:1 / 1 Question 51 (1 point) Unlike American Airlines, Southwest Airlines has a corporate culture that is _______ in power distance. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 52 (1 point) According to class lectures, ________ is an example of an organization that has a flat organizational structure. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 53 (1 point) By sharing functions for related products and reducing redundancies, ________ structures can offer significant advantages over product structures. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 a. b. c. d. customer geographic functional divisional a. Phillips Electronics b. The U.S. military c. American Airlines d. Southwest Airlines a. high b. medium c. low d. none of the above
Question 54 (1 point) According to our book, the problems that Disney encountered when it opened its EuroDisney theme park in France are best attributed to _______. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% Score:1 / 1 Question 55 (1 point) Environmental analysis includes ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 56 (1 point) The objective of strategic management is to determine, create and maintain ________. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 a. competitive advantage b. unit cost reductions c. quarterly profits d. sales growth a. the competition b. culture and society c. economic and political conditions d. all of the above a. socialization b. selection c. performance appraisal d. rewards and compensation
Question 57 (1 point) Formal systems that specify who reports to whom within an organization are called ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 58 (1 point) Nike pledges to partner only with subcontractors that protect worker rights and provide a safe and hazard-free work environment. The fact that some of its overseas sneaker factories appear to have systematically violated this pledge represents a (an) _______. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 59 (1 point) It can be infered from class lectures that Patagonia and Timberland embrace the ________. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 60 (1 point) The success of transgender entertainer Harisu in South Korea suggests that _____ is (are) changing that country. a. social responsibility perspective b. efficiency perspective c. Friedman doctrine d. Utilitarian approach a. ethical lapse b ethical dilemma . c. infringement of the Foreign Corrupt Practices Act d whistle blower incident . a. cognitive differentiations b. spans of control c. chains of command d. lines of authority
Student response: Percent Correct Value Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1
Student Response
Answer Choices a. musical tastes b. legal statutes c. cultural attitudes d. ethical standards
Question 61 (1 point) The purpose of the Japanese ritual of assembling newly hired colleges graduates at a company is ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 62 (1 point) If a firm is targeting a specific customer segment, that firm is implementing a ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% a. value proposition b. broad-scope policy c. niche strategy d. none of the above a. to separate Theory X employees from Theory Y employees b to stress the unpopularity of . subcultures within Japanese firms c. to develop subcultures within a larger organizational culture d to reinforce core company values of . belonging and loyalty
Score:1 / 1 Question 63 (1 point) Which of the following statements is true regarding a network structure? Student response: Percent Correct Student Answer Choices Value Response Response 0.0% a. The network structure is decreasing
in use in the U.S. 100.0% b A network structure allows a firm to . maintain close contact with firms to which work has been outsourced. c. A network structure does not benefit a firm that must maintain close relationships with suppliers. d B and C .
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Question 64 (1 point) Our book suggests that one of the reasons Nordstrom encountered difficulties when it expanded outside its Northwest base to the East Coast was because it has a (an) _____ culture which is difficult to replicate. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 65 (1 point) Accountants tend to think of organizational performance in terms of financial results, while marketing managers may think of it in terms of brand awareness or customer satisfaction. This fact highlights the concept of ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 66 (1 point) According to Kant, who articulated the universal approach to ethical decision making, the basis of all rights stems from ________. Student response: Percent Correct Student Answer Choices Value Response Response a. discriminant perception b. sequential interdependence c. cognitive differentiation d. mental mapping a. b. c. d. strong weak rules-based informal
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a. b. c. d.
freedom individuality autonomy A and C
Question 67 (1 point) "Bamboo ceiling" refers to ________. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% a. The centralized control of Japanese subsidiaries due to key positions being occupied by Japanese expatriates b Korean managers' inability to allow . decentralized decision making among their subordinates c. the exclusion of host nationals from strategic decision making d A and C .
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Question 68 (1 point) An executive who justifies paying a bribe because it allows his company to serve the greatest good for the greatest number of people adheres to the ________ approach to ethical decision making. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 69 (1 point) According to the ______, "the business of business is business." Student response: Percent Correct Student Answer Choices Value Response Response 0.0% a. Social Responsibility Perspective a. b. c. d. universal moral rights justice utilitarian
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b. Friedman Doctrine c. Utilitarian Approach d. Moral Rights Approach
Question 70 (1 point) Japanese multinational firms tend to operate as ________, announcing decisions from home offices to subsidiaries. European multinational operations tend to operate as ________ organizations, pushing decision-making authority to the lowest possible level. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 0.0% 100.0% Score:1 / 1 Question 71 (1 point) Culture may be defined as a learned set of _______ and _______ that have been accepted as successful enough to be passed on to newcomers. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 72 (1 point) A textile mill manager must decide whether to lay off 500 workers in a small town where the mill is the only source of employment, or a similar amount in a city where many other employment opportunities exist. He can safely assume that the former option would have greater moral intensity because of (the) _______. Student response: Percent Correct Student Answer Choices Value Response Response a. Values and norms b. Norms and folkways c. Mores and folkways d. Norms and ideals a. decentralized organizations; centralized organizations b geographic structures; functional . structures c. functional structures; geographic structures d centralized organizations; . decentralized organizations
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a. concentration of effect b. temporal immediacy c. magnitude of the consequences d. probability of effect
Question 73 (1 point) Wernickskosherdills.com has different divisions which supply its award-winning pickles to different customers. Its wholesale division supplies barrels of pickles to restaurants, while its retail division supplies 32 ounce jars to consumers. The two divisions exhibit ________ interdependence. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 0.0% 100.0% 0.0% Score:1 / 1 Question 74 (1 point) Organizational ________ is the extent to which tasks are divided into subtasks and performed by specialists. Student response: Percent Correct Student Answer Choices Value Response Response 100.0% 0.0% 0.0% 0.0% Score:1 / 1 Question 75 (1 point) In most countries, _______ is (are) considered a folkway. Student response: Percent Correct Student Answer Choices Value Response Response 0.0% 100.0% 0.0% 0.0% a. murder b. social manners c. adultery d. incest a. differentiation b. interdependence c. integration d. formalization a. b. c. d. reciprocal intermittent pooled sequential