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Chapter 18 - Managing and Creating Change Chapter 18 Managing and Creating Change True / False Questions 1. (p. 652) In today's business world, an individual's ability to cope with change is related to his/ her job performance, the rewards received and career success. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 2. (p. 652) Striving for world-class excellence is essential to survival and success in today's intensely competitive business world. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 3. (p. 652) According to the authors, becoming world class means merely improving. FALSE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 18-1 Chapter 18 - Managing and Creating Change 4. (p. 653) The essential characteristic of great companies, according to Collins and Porras, was their relentless focus on beating the competition. FALSE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Hard Learning Objective: 1 5. (p. 653) A critical characteristic of success, for all the great companies studied in "Built to Last," was a set of common values that all the companies followed. FALSE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Medium Learning Objective: 1 6. (p. 654) The "tyranny of the "or" refers to the belief that only one goal and not another can be attained. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Knowledge Difficulty: Easy Learning Objective: 1 7. (p. 655) Collins and Porras argue that organizations must focus on both purpose beyond profit AND pragmatic pursuit of profit. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Medium Learning Objective: 1 18-2 Chapter 18 - Managing and Creating Change 8. (p. 655) According to Collins and Porras, in a successful organization, long-term thinking and investment comes at the expense of demand for short-term results. FALSE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 9. (p. 656) The key to successful change is people. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Easy Learning Objective: 1 10. (p. 659) A few reasons why there is resistance to change are inertia, timing, surprise and peer pressure. TRUE AACSB: Group/individual dynamics Blooms taxonomy: Knowledge Difficulty: Medium Learning Objective: 2 11. (p. 661) Management tactics are not considered to be a change-specific reason for resistance. FALSE AACSB: Group/individual dynamics Blooms taxonomy: Comprehension Difficulty: Medium Learning Objective: 2 18-3 Chapter 18 - Managing and Creating Change 12. (p. 661) When management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently, this is called freezing. ... View Full Document

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