FormalReport
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FormalReport

Course Number: ENG 227, Spring 2010

College/University: DeVry Columbus North

Word Count: 2113

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Career Choice Computer Technician vs. Network Technician David Lynch 8/22/2010 1 TABLE OF CONTENTS INTRODUCTION INTRODUCTION CHOICE COMPUTER TECHNICIAN CAREER DEMAND EDUCATIONAL REQUIREMENTS SALARY EXPECTATIONS WORK CONDITIONS CAREER ADVANCEMENT NETWORK TECHNICIAN CAREER DEMAND EDUCATIONAL REQUIREMENTS SALARY EXPECTATIONS WORK CONDITIONS CAREER ADVANCEMENT RECOMMENDATION INTERVIEW SUMMARY OF COMPUTER TECHNICIAN...

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Choice Computer Career Technician vs. Network Technician David Lynch 8/22/2010 1 TABLE OF CONTENTS INTRODUCTION INTRODUCTION CHOICE COMPUTER TECHNICIAN CAREER DEMAND EDUCATIONAL REQUIREMENTS SALARY EXPECTATIONS WORK CONDITIONS CAREER ADVANCEMENT NETWORK TECHNICIAN CAREER DEMAND EDUCATIONAL REQUIREMENTS SALARY EXPECTATIONS WORK CONDITIONS CAREER ADVANCEMENT RECOMMENDATION INTERVIEW SUMMARY OF COMPUTER TECHNICIAN SUMMARY OF NETWORK TECHNICIAN MY RECOMMENDATION ON WHICH CAREER REFERENCES 3 Whether its a fresh university graduate, or an experienced person who is on to change his career path. They both suffer the troubles of finding the perfect choice of a fresh start or a career switch. Most of the difficulties come before taking up a job. A lot of people get into panic only thinking about the interview. To most people, thats the crucial point in finding a job. If you do your best, you get the job. If you dont, well, it is on to finding another one. Before that though, there is the step of choosing where to head to in a career. The Choice: A lot of people choose their careers based on their personal interest. Art, Business, and Medicine seem to be a common interest between most people. Though lately, the competition is growing and finding a job is getting fiercer between individuals. Companies are only accepting the best, and living up to their expectations is difficult. Choosing a career based on your interest would not be much of an option if it is as common as the choices listed above. There has to be a second choice to go for. Going through internships, summer jobs, and part time jobs is considered to be a huge help in finding the right career. Though working in the exact position is not necessary. For example if a person is interested in working in Web Design, then taking a job as a data entry clerk would give them the understanding of how the different amount and layout of data can affect how it is interpreted. Exploring a career is never a bad idea. It gives a more in depth look before going into a quick decision to work in a certain field or occupation. Computer Technician Career Demand: Employment of computer technicians is expected to increase by 23 percent from 2008 to 2018, much faster than the average for all occupations. ("Bureau of Labor Statistics") Computers have become an important part of business, and the demand for computer technicians is increasing as businesses continue to invest in technology. As businesses begin to buy into mobile technologies, the more establishments will use the Internet to conduct business online. With this, the need for computer technician who can organization the use of this technology to communicate with employees, clients, and consumers is growing. This growth will also be driven by the increasing need for information security. As the cyber attacks become more and more sophisticated, the demand will increase for workers with security skills. Educational Requirements: Computer technicians often are required to have a bachelors degree, although an associate degree or professional certification, along with related work experience, may be adequate for some positions. Common majors for computer technicians are computer science, information science, and management information systems (MIS), but a degree in any field, supplemented with computer courses and experience, may be adequate. A bachelors degree in a computer-related field generally takes 4 years to complete and includes courses in computer science, computer programming, computer engineering, mathematics, and statistics. Most programs also include general education courses such as English and communications. MIS programs usually are part of the business school or college and contain courses such as finance, marketing, accounting, and management, as well as systems design, networking, database management, and systems security. ("Bureau of Labor Statistics") 4 Workers in these occupations must have strong problem-solving, analytical, and communication skills. Because they often deal with a number of tasks simultaneously, the ability to concentrate and pay close attention to detail also is important. Although these workers sometimes work independently, they frequently work in teams on large projects. As a result, they must be able to communicate effectively with other computer workers, such as p rogrammers and managers, as well as with users or other staff who may have no computer background. Jobseekers can enhance their employment opportunities by earning certifications, which a re offered through product vendors, computer associations, and other t raining institutions. M any employers regard these certifications as the industry standard, and some require t heir employees to be certified. In some cases, applicants without formal education may use certification and experience to qualify for some positions. Because technology changes rapidly, computer specialists must continue to acquire the l atest skills. Many organizations offer intermediate and advanced certification programs t hat pertain to the most recent technological advancements. Salary Expectations: The average annual wages of computer technicians were $66,310 in May 2008. The middle 50 percent earned between $51,690 and $84,110. The lowest 10 percent earned less than $41,000, and the highest 10 percent earned more than $104,070. The average annual wages in the industries employing the largest numbers of computer technicians in May 2008 were as follows: Management of companies and enterprises Computer systems design and related services Wired telecommunications carriers Colleges, universities, and professional schools Elementary and secondary schools $70,680 70,490 66,950 57,380 56,320 ("Bureau of Labor Statistics") This chart breaks down the benefits of the average annual wages in Columbus, OH: Benefit Median A mount Base Salary Bonuses $40,099 $352 68.4% 0.6% 5 % of Total Social Security 401k / 403b Disability Healthcare Pension Time Off Total $3,095 5.3% $1,537 $405 $6,103 $2,023 $4,979 $58,592 2.6% 0.7% 10.4% 3.5% 8.5% 100% ("Salary.com") Work Conditions: Computer technicians are responsible for maintaining system efficiency. They ensure that the design of an organizations computer system allows all of the components, including computers, the network, and software, to work properly together. Technicians also troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for future system upgrades. Many of these workers are also responsible for maintaining network and system security. As computer networks expand, more of these workers may be able to perform their duties from remote locations, reducing or eliminating the need to travel to the customers workplace. Injuries in these occupations are uncommon, but like other workers who spend long periods in front of a computer terminal typing on a keyboard; these workers are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome. Career Advancement: Ent ry-level computer technician are involved in routine maintenance and monitoring of computer systems. After gaining experience and expertise, they are often able to advance to more senior-level positions. They may also advance to supervisory positions. Computer security can specialists advance into supervisory positions, or may move into other occupations, such as computer systems analysts. Network Technician 6 Career Demand: Employment of network technicians is projected to increase by 53 percent from 2008 to 2018, which is much faster than the average and places it among the fastest growing of all occupations. ("Bureau of Labor Statistics") This includes network architects and engineers, as well as Web administrators and developers. Demand for network technicians will increase as businesses continue to upgrade their IT capacity and incorporate the newest technologies. The growing reliance on wireless networks will result in a need for many more of these workers. Technicians with an information security background will also be in demand, as networks transmit a large amount of sensitive data. Educational Requirements: Network technicians are much like computer technicians when it comes to education which often is required to have a bachelors degree, although an associate degree or professional certification, along with related work experience, may be adequate for some positions. Common majors for network technicians are networking and communication management, information science, and management information systems (MIS), but a degree in any field, supplemented with computer courses and experience, may be adequate. A bachelors degree in a network-related field generally takes 4 years to complete and includes courses in computer science, network programming, network engineering, mathematics, and statistics. Most programs also include general education courses such as English and communications. MIS programs usually are part of the business school or college and contain courses such as finance, marketing, accounting, and management, as well as systems design, networking, database management, and systems security. ("Bureau of Labor Statistics") Technicians in this occupation must have strong problem-solving, analytical, and communication skills. Because they often deal with a number of tasks simultaneously, the ability to concentrate and pay close attention to detail also is important. Although these t echnicians sometimes work independently, they frequently work in teams on large projects. As a result, they must be able to communicate effectively with other technicians, such as engineers and administrators, as well as with users or other staff who may have no computer background. Like computer technicians, network technicians can enhance their employment opportunities by earning certifications, which are offered through product vendors, computer associations, and other t raining institutions. Many employers regard these certifications as the industry standard, and some require their employees to be certified. In some cases, applicants without formal education may use certification and experience to qualify for some positions. Because technology changes rapidly, network technicians must continue to acquire the l atest skills. Many organizations offer intermediate and advanced certification programs t hat pertain to the most recent technological advancements. 7 Salary Expectations: Average annual wages of network technicians were $71,100 in May 2008. The middle 50 percent earned between $54,330 and $90,740. The lowest 10 percent earned less than $41,660, and the highest 10 percent earned more than $110,920. Average annual wages in t he industries employing the largest numbers of network technicians in May 2008 were as follows: Wired telecommunications carriers Insurance carriers Management of companies and enterprises Computer systems design and related services Local government $75,930 74,910 73,720 72,410 64,230 ("Bureau of Labor Statistics") This chart breaks down the benefits of the average annual wages in Columbus, OH: Benefit Base Salary Bonuses Social Security 401k / 403b Disability Healthcare Pension Time Off Total Median Amount $47,553 $577 $3,682 $1,829 $481 $6,103 $2,406 $5,924 $68,555 % of Total 69.4% 0.8% 5.4% 2.7% 0.7% 8.9% 3.5% 8.6% 100% ("Salary.com") Work Conditions: Network technicians work in well-lighted, comfortable offices or computer laboratories. M ost work about 40 hours a week. Those who work for third-party support fi rms often are away from their offices, spending considerable t ime working at a client's location. As 8 networks expand, more network technicians may be able to provide technical support from r emote locations. This capability would reduce or eliminate t ravel to the customer's workplace, and may allow some technicians to work from home. Injur ies in these occupations are uncommon, but like the computer technicians who spend long periods in f ront of a computer terminal typing on a keyboard; these workers are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome. ("Bureau of Labor Statistics") Career Advancement: Ent ry-level network technician are involved in routine maintenance and monitoring of network systems. After gaining experience and expertise, they are often able to advance to more senior-level positions. They may also advance to supervisory positions. Network security specialists can advance into supervisory positions, or may move into other occupations, such as network systems analysts. Recommendations I n te rview: When interviewed client stated that job demand was most important to him for long term job security and advancement. H is personality portrays himself to be a self motivator and is very keen on attention to details. H is desire for excellence and willingness to shoulder additional responsibility speaks volumes of his character. He explained his unsurpassed t echnical expertise and unquenchable motivation provide him unlimited potential to excel i n any arena he enters. He shows influential and t ransformational leadership that would p roduce results. Computer Technician Summa ry: As a computer technician employment is projected to grow much faster than the average for all occupations and add 286,600 new jobs over the 2008-18 decade. ("Bureau of Labor Statistics") Job prospects are expected to be excellent and as a computer technician there is the ability to enter this field with many different levels of education, but computer skills are needed. Network Technician Summary: 9 As a network technician job growth is projected to be faster than the average for all occupations. A bachelors degree is required for some jobs, while an associate degree or certification is adequate for others. Job prospects should be good, especially for college graduates with relevant skills and experience. ("Bureau of Labor Statistics") Recommendation: After evaluating the interview and researching each career areas. The clients profile fits the network technician career path. Due to his ability to troubleshoot, motivate, leadership skills, and his attention to detail, I feel he will be very successful in this field. Research Citations: "Computer Network, Systems, and Database Administrators." B ureau of Labor Statistics. US Department of Labor, 17DEC2009. Web. 22 Aug 2010. < http://www.bls.gov/oco/ocos305.htm>. "Salary Wizard ." Salary.com. Salary.com, INC, 01AUG2010. Web. 22 Aug 2010. < http://www.salary.com/mysalary.asp>. 10

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