Running Case - ch4
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Running Case - ch4

Course Number: TECHNOLOGY CSC420, Spring 2010

College/University: Sullivan

Word Count: 871

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RUNNING CASE Week 2, Chapter 4 Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of health care services across the globe. MYH has more than 20,000 fulltime employees and more than 5,000 part-time employees. MYH recently updated its strategic plan, and key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help...

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CASE RUNNING Week 2, Chapter 4 Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of health care services across the globe. MYH has more than 20,000 fulltime employees and more than 5,000 part-time employees. MYH recently updated its strategic plan, and key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help employees, customers, and suppliers work together to improve the development and delivery of its health care products and services. Below are some ideas the Information Technology department has developed for supporting these strategic goals. 1. Recreation and Wellness Intranet Project: Provide an application on the current intranet to help employees improve their health. A recent study found that MYH, Inc. pays 20 percent more than the industry average for employee health care premiums, primarily due to the poor health of its employees. You believe that this application will help improve employee health within one year of its rollout so that you can negotiate lower health insurance premiums, providing net savings of at least $30/employee/year for full-time employees over the next four years. This application would include the following capabilities: Allow employees to register for company-sponsored recreational programs, such as soccer, softball, bowling, jogging, waling, and other sports. Allow employees to register for company-sponsored classes and programs to help them manage their weight, reduce stress, stop smoking, and manage other health-related issues. Track data on employee involvement in these recreational and healthmanagement programs. Offer incentives for people to join the programs and do well in them (e.g., incentives for achieving weight goals, winning sports team competitions, etc.). 2. Health Coverage Costs Business Model: Develop an application to track employee health care expenses and company health care costs. Health care premiums continue to increase, and the company has changed insurance carriers several times in the past ten years. This application should allow business modeling of various scenarios as well as tracking and analyzing current and past employee health care expenses and company health care costs. This application must be secure and run on the current intranet so several managers and analysts could access it and download selective data for further analysis. The new application must also import data from the current systems that track employee expenses submitted to the company and the companys costs to the insurance provider. You believe that having this data will help you revise policies concerning employee contributions to health care premiums and help you negotiate for lower premiums with insurance companies. You estimate that this application would save your company about $20/employee/year for full-time employees over the next four and years cost about $100,000 to develop. 3. Cross-Selling System: Develop an application to improve cross-selling to current customers. The current sales management system has separate sections for major product/service categories and different sales reps based on those products and services. You see great opportunities to increase sales to current customers by providing them discounts when they purchase multiple products/services. You estimate that this system would increase profits by $1 million each year for the next three years and cost about $800,000 each year for development and maintenance. 4. Web-Enhanced Communication System: Develop a Web-based application to improve development and delivery of products and services. There are currently several incompatible systems related to the development and delivery of products and services to customers. This application would allow customers and suppliers to provide suggestions, enter orders, view the status and history of orders, and use electronic commerce capabilities to purchase and sell their products. You estimate that this system would save your company about $2 million each year for three years after implementation and require 20 percent of development costs each year to maintain. TASKS Summarize each of the above-proposed projects in a simple table format suitable for presentation to top management. Include the name for each project, identify how each one supports business strategies, assess the potential financial benefits and other benefits of each project, and provide your initial assessment of the value of each project. Write your results in a one- to two-page memo to top management, including appropriate backup information and calculations. 1. Prepare a weighted scoring model using the template provided under Appendix D on the companion Web site for this text to evaluate these four projects. Develop at least four criteria, assign weights to each criterion, assign scores, and then calculate the weighted scores. Print the spreadsheet and bar chart with the results. Also write a one-page paper describing this weighted scoring model and what the results show. 2. Prepare a business case for the Recreation and Wellness Intranet Project. Assume the project will take six months to complete and cost about $200,000. Use the business case template provided under Appendix D on the companion Web site for this text 3. Prepare a project charter for the Recreation and Wellness Intranet Project. Assume the project will take six months to complete and cost about $200,000. Use the project charter template provided in this text and the sample project charter provided in Chapter 3 (Table 3-4) as a guide. 4. Prepare a stakeholder analysis for this project, using the template provided under Appendix D on the companion Web site for this text and example in this chapter as a guide. Be creative in making up information about stakeholders.

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Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 6 Tony Prince is the project manager for the Recreation and Wellness Intranet Project, and team members include you, a programmer/analyst and aspiringproject manager; Patrick, a network specialist; Nancy, a business analyst; and Bonni
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 10 Several issues have arisen on the Recreation and Wellness Intranet Project. The person from the HR department supporting the project left the company, and the team really needs more support from that group. One of the members of th
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 11 1. Create a risk register for the project, using Table 11-5 and the data below it as a guide. Identify six potential risks, including risks related to the problems described above. Include negative and positive risks. 2. Plot the s
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE - Chapter 5 Managers at Manage Your Health, Inc. (MYH) selected Tony Prince as the project manager for the Recreation and Wellness Intranet Project. The schedule goal is six months, and the budget is $200,000. Tony had previous project manage
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 7 Tony Prince and his team working on the Recreation and Wellness Intranet Project have been asked to refine the existing cost estimate for the project so they can evaluate supplier bids and have a solid cost baseline for evaluating p
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 8 The Recreation and Wellness Intranet Project team is working hard to ensurethat the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Tony Prince, wants to make sure theyre
Sullivan - TECHNOLOGY - CSC420
RUNNING CASE Chapter 9 Several people working on the Recreation and Wellness Intranet Project are confused about who needs to do what for the testing portion of the project. Recall that the team members include you, a programmer/analyst and aspiring proje
Sullivan - TECHNOLOGY - CSC420
Scope StatementProject Title: Date: Prepared by: Project Justification: Product Characteristics and Requirements: Summary of Project Deliverables Project management-related deliverables: business case, charter, team contract, scope statement, WBS, schedu
Sullivan - TECHNOLOGY - CSC420
Week 8 assignments This week you will be finishing up your resume. So far you should have your draft resume and cover letter. Make good use of your classmates and Rebecca Rocca in completing this resume so that you could use it to apply for a Project Mana
Sullivan - TECHNOLOGY - CSC420
Weekly Status ReportProject Name: Team Member Name: Date: Work completed this week:Work to complete next week:Whats going well and why:Whats not going well and why:Suggestions/Issues:Project changes
Sullivan - TECHNOLOGY - CSC420
Weighted Scoring Model for Project NameCreated by: Criteria A B C D E F G Weighted Project Scores Date: Weight Project 1 Project 2 Project 3 Project 4 25% 90 90 50 20 15% 70 90 50 20 15% 50 90 50 20 10% 25 90 50 70 5% 20 20 50 90 20% 50 70 50 50 10% 20 5
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Chapter Ten ChapterUnderstanding the International Monetary System and Financial ForcesBretton Woods Systemh-The Bretton Woods system was a gold exchange standard with the U.S. dollar fixed to $35 to the ounce - Other currencies par values fixed to t
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All solutions to problem sets in the textbook.
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