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Chapter 9 Human Resource Management: Getting the Right People for Managerial Success Test Item Table by Major Question and Level of Learning Major Question Level of Learning Level 1: Knowledge (Knows Basic Terms & Facts) Level 2: Comprehension (Understands Concepts & Principles) Level 3: Application (Applies Principles) 9.1 How do star managers view the role of people in their organizations success? 1,3,4,5,6,7,8,9,10,11,14, 65,66,67,68,69,70,71, 72,73,76 2,12,13,15, 75, 127 74 9.2 To avoid exposure to legal liabilities, what areas of the law do I need to be aware of? 16,17,18,19,20,21,22, 23,24,26, 77,78,79,80,81,82,83,84, 85 25, 86, 128 27 9.3 How can I reduce mistakes in hiring and find great people who might work for me? 28,32,37,39, 87,88,96,97 29,30,31,33,34,35,36,38,40, 41,42, 89,91,92,93,95, 129 90,94, 130 9.4 Once people are hired, whats the best way to see that they do what theyre supposed to do? 43,44,45,46, 98,99,100,102,103 131 101 9.5 How can I access employees performance more accurately and give more effective feedback? 47,49,51,53,54,56, 105,107,108,112,113 48,50,52,55, 104,111,114,116, 132,133 106,109,110,115 9.6 What are the various forms of compensation? 57,60,62, 117,118,119 58,59,61, 120,121, 134 9.7 What are some guidelines for handling promotions, transfers, disciplining, and dismissals? 63, 123,124,125 64, 122,126, 135 Note: Bold numbers indicate short essay questions; italicized numbers indicate T/F questions. Kinicki/Williams , Management: A Practical Introduction, 4e Copyright 2009, The McGraw-Hill Companies 6 Chapter 9 Human Resource Management: Getting the Right People for Managerial Success True/False Questions 1. One of the ways to stand out in a new job is to make it easy for others to give you feedback. Answer: True Page: 275LO: 1 Difficulty: Easy AACSB: 3BT: Knowledge 2. Googles biggest competitive advantage lies in its human resourcesits people. Answer: True Page: 276LO: 1 Difficulty: Moderate AACSB: 3BT: Comprehension Rationale: Happy people are more productive. That productivity has made Google an earnings powerhouse. Google has discovered that its biggest competitive advantage lies in its human resourcesits people. 3. Human resource management consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce. Answer: True Page: 276LO: 1 Difficulty: Easy AACSB: 3BT: Knowledge 4. Planning the human resources needed is an important step in the strategic human resource management process. It comes first. Answer: False Page: 277LO: 1 Difficulty: Easy AACSB: 3BT: Knowledge 5. The purpose of the strategic human resource management process is to get optimum work performance that will help realize the company's mission and goals. ... View Full Document

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