Chapter 38 9 Test Bank
Chapter 9Test Bank
Informal Reports
DIFFICULTY (DIF)
5 Most difficult
3 Average difficulty
1 Least difficult
TYPE
App Application question
Con Conceptual question
Def Definition
OTHER CODES
ANS Answer
REF Page Reference
TOP Chapter topic
NOT Note (Feedback/
explanation)
*Question used in Web Chapter Review quiz
Multiple Choice
1. The ultimate goal of a written business report is to
a. establish your place within an organizational hierarchy.
b. get your ideas across to your readers.
c. comply with government regulations.
d. demonstrate your proficiency as a technical communicator.
ANS: b
REF: p. 238
TYPE: Con
DIF: 3
TOP: Informal Reports
NOT: Your ultimate goal in a business report is to get your ideas across to your
readers. As businesses place increasing emphasis on performance and profits,
you must be able to analyze problems, study alternatives, and assess facts; then
you must communicate these to your readers.
2. Informal reports are relatively short (eight or fewer pages) and are usually
written
a. in memo or letter format.
b. in scientific notation.
c. as formal manuscripts.
d. without documentation or references.
ANS: a
REF: p. 238
TYPE: Con
DIF: 3
TOP: Informal Reports
NOT: Most informal reports are relatively short, are written in memo or letter
format, and are personal in tone.
39 Chapter 9 Test Bank
*3. Business reports are systematic attempts to
a. control employee and customer influences on decision making.
b. create a corporate image on the Web, in broadcast media, and in print
advertisements.
c. demonstrate the writers ability to integrate research into projects that use
correct format and documentation.
d. answer questions and solve problems.
ANS: d
REF: pp. 238239
TYPE: Def
DIF: 1
TOP: Understanding Report Basics
NOT: Although reports vary greatly in length, content, form, and formality
level, they all have one common purpose: to answer questions and solve
problems. They are not typically used to control people, create a corporate
image in media, or demonstrate the writers abilities.
4. Which of the following is most likely to be written as an informative report?
a. A report from the Information Technology Department recommending that
your company use LINUX as its operating system
b. A report that looks at the feasibility of providing tuition reimbursement to
all employees
c. A report that compares five different laser printers that your company might
purchase
d. A report summarizing information presented at a recent conference for
technical writers
ANS: d
REF: p. 239
TYPE: App
DIF: 5
TOP: Functions of Reports
NOT: An informative report presents data without analysis or recommendations.
A report summarizing information presented at a conference for technical
writers is most likely to be written as an informative report.
5. Which of the following reports is an example of an analytical report?
a. A report summarizing the details of a recent seminar attended
b. A report recommending an antiterrorism security system for mass transit
c. A report outlining the new company procedure for reporting workplace
injuries
d. A report showing state budget allocations for education
ANS: b
REF: p. 239
TYPE: App
DIF: 5
TOP: Functions of Reports
NOT: An analytical report provides data, analyses, conclusions, and
recommendations. A report recommending an antiterrorism system for mass
transit is an analytical report. All other examples represent informational
reports.
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40
6. The direct pattern of organization is appropriate for a report when readers
a. are supportive of or familiar with the topic.
b. are unfamiliar with the problem being discussed in the report.
c. must be persuaded.
d. may be hostile toward or disappointed by the report findings.
ANS: a
REF: pp. 239240
TYPE: Con
DIF: 3
TOP: Organizational Patterns
NOT: The direct pattern is appropriate when readers are supportive of or
familiar with the topic. You should use the indirect pattern if the readers must
be persuaded, may be hostile, or are unfamiliar with the topic.
7. How you format a report depends primarily upon
a. its topic, recommendations, and organizational pattern.
b. your knowledge of the writing process.
c. its length, topic, audience, and purpose.
d. your printer quality and paper type.
ANS: c
REF: pp. 240242
TYPE: Con
DIF: 3
TOP: Formats
NOT: The format of a report is governed by its length, topic, audience, and purpose.
8. You are writing a five-page informal report that will be sent outside your
organization. Which format is most appropriate?
a. Letter format
b. Memo format
c. Manuscript format
d. Printed form
ANS: a
REF: pp. 240242
TYPE: App
DIF: 5
TOP: Formats
NOT: Letter format would be most appropriate for a short, informal report
addressed outside the organization. Use the memo format for reports within the
organization, manuscript formats for more formal reports, and printed forms for
repetitive data.
9. A report from a development firm to a customer explaining the results of a yearlong study of potential sites for new stores is most likely to be in which format?
a. Memo format
b. Printed form
c. Letter format
d. Manuscript format
ANS: d
REF: pp. 240242
TYPE: App
DIF: 5
TOP: Formats
NOT: Manuscript format is used for longer, more formal reports. This format
would most likely be used for presenting the results of a year-long study.
41 Chapter 9 Test Bank
*10. Andrea must deliver a hiring recommendation to her supervisor, whose office is
just down the hall. Which delivery method is most appropriate?
a. By fax
b. By e-mail
c. On a Web page
d. In person
ANS: d
REF: pp. 242243
TYPE: App
DIF: 5
TOP: Report Delivery
NOT: Because Andrea is located close to her reader, she should deliver her
report in person. This will allow her to comment on her recommendation and
will convey the importance of the report.
11. When you are assigned to write a report, you should begin the report-writing
process by
a. analyzing your audience.
b. determining your purpose.
c. beginning your research.
d. looking for someone else to write the report.
ANS: b
REF: pp. 243244
TYPE: Con
DIF: 3
TOP: Determining the Problem and Purpose
NOT: Your first step should be to define the purpose of your report. You should
analyze your audience after you define your purpose. Then, you can begin your
research. Looking for someone else to write the report, though tempting, will not
help your career.
12. Joshua has studied the effect of on-site daycare on employee work attendance.
He must present his findings to his supervisor, who is opposed to this service.
How should he organize the report?
a. Problem, facts, discussion, recommendation
b. Recommendation, facts, discussion
c. Purpose, findings, summary
d. Solution, findings, analysis, conclusion
ANS: a
REF: pp. 243244
TYPE: App
DIF: 5
TOP: Determining the Problem and Purpose
NOT: Because his boss may be hostile toward his recommendation, Joshua can
be more persuasive if he uses the indirect pattern of organization: problem,
facts, discussion, and recommendation. If the supervisor were supportive, he
would not need details, historical facts, or persuasion.
42
Chapter 9 Test Bank
13. Typical sources for factual information in an informal report include
a. company records, observation, and electronic resources .
b. observation, personal opinion, and print sources .
c. printed materials, the writers educated guesses, and electronic resources .
d. personal experience, personal observation, and personal opinion .
ANS: a
REF: pp. 244245
TYPE: Con
DIF: 3
TOP: Gathering Data
NOT: Typical sources of factual information for informal reports include
company record, observation, electronic resources, interviews, printed material,
and surveys. Personal opinions and educated guesses do not provide factual
information.
14. An informal writing style includes
a. contractions (for example, wouldnt, dont, theyre).
b. only third-person pronouns (for example, he, it, she, they).
c. mainly passive-voice verbs.
d. All answer choices are correct .
ANS: a
REF: pp. 245246
TYPE: App
DIF: 5
TOP: Developing an Appropriate Writing Style
NOT: An informal writing style includes first-person pronouns, contractions,
active-voice verbs, short sentences, and familiar words.
15. Which of the following constructions uses the best writing style for an informal
report?
a. James, Deloitte, and Wilts, Inc., after extensive review of references and
credentials of contractors, has elected to contract with Peck Builders for the
new office complex.
b. We are pleased to announce the selection of Peck Builders as general
contractor for our new office complex.
c. After conducting an exhaustive search of building design elements and costefficiency data, the company has verified the qualifications of Peck Builders.
d. The findings demonstrate the imperative of selecting a fully qualified and
bonded contractor for the new building project of James, Deloitte, and Wilts,
Inc.; that contractor is Peck Builders.
ANS: b
REF: pp. 245246
TYPE: App
DIF: 5
TOP: Developing an Appropriate Writing Style
NOT: An informal writing style includes first-person pronouns, contractions,
active-voice verbs, short sentences, and familiar words. The item that best
demonstrates this style is We are pleased to announce the selection of Peck
Builders as general contractor for our new office complex .
43 Chapter 9 Test Bank
16. Which of the following statements about report headings is most accurate?
a. Headings should be enclosed in quotation marks so that they stand out on
the page.
b. Same-level headings can be varied in terms of physical position and
appearance to help the reader maintain interest in the report.
c. Headings are advantageous only to the reader of the report, not to the writer.
d. Headings can be both functional and descriptive .
ANS: d
REF: pp. 246247
TYPE: Con
DIF: 3
TOP: Using Effective Headings
NOT: To provide greater clarity, you can make headings both functional and
descriptive, for example, Background: Impact of Parking Availability on
Customer Traffic.
17. Headings that show the outline of a report are called
a. talking heads .
b. topic heads.
c. functional heads.
d. descriptive heads .
ANS: c
REF: pp. 246247
TYPE: Def
DIF: 1
TOP: Using Effective Headings
NOT: A functional head (such as Background, Findings,
Recommendations) shows the outline of a report; talking heads describe the
content.
18. A report that monitors the headway of a nonroutine or unusual activity is called
a. the minutes of a meeting.
b. an information report.
c. a progress report.
d. a summary report.
ANS: c
REF: pp. 248249
TYPE: Def
DIF: 1
TOP: Six Kinds of Informal Reports
NOT: Progress reports generally present data without analysis as they monitor
the headway of an unusual or nonroutine activity.
19. A report that attempts to solve problems by presenting data, drawing
conclusions, and offering solutions is called a(n)
a. justification/recommendation report.
b. information report.
c. progress report.
d. summary report.
ANS: a
REF: pp. 248249
TYPE: Def
DIF: 1
Chapter 9 Test Bank
44
TOP: Six Kinds of Informal Reports
NOT: Two types of reports that attempt to solve problems by presenting data,
drawing conclusions, and offering solutions are justification/recommendation
reports and feasibility reports.
20. You are chairing a task force that is looking for ways to improve your company
Web site, and you want to keep management informed of your activities. What
kind of report would you most likely write?
a. Justification/recommendation report
b. Information report
c. Progress report
d. Feasibility report
ANS: c
REF: pp. 248249
TYPE: App
DIF: 5
TOP: Six Kinds of Informal Reports
NOT: You would most likely write a progress report. Progress reports monitor
the headway of unusual or nonroutine activities, such as those of a task force.
21. Your department needs office equipment for faxing, copying, and printing; and
you have been assigned the task of researching options. Based on your research,
you have selected an all-in-one machine that you believe will be cost effective
and will perform well. What kind of report would you most likely write to
inform the department leader of your findings?
a. Summary report
b. Justification/recommendation report
c. Information report
d. Progress report
ANS: b
REF: pp. 248249
TYPE: App
DIF: 5
TOP: Six Kinds of Informal Reports
NOT: Because you are to research options and present your findings, you will
write a justification/recommendation report.
22. You work as a human resources administrator for a large university. Each month
you must submit a report to the director of human resources in which you
summarize the number of applicants, the number of interviews conducted, and the
number of employees. What kind of report would you most likely write to do
this?
a. Information report
b. Summary report
c. Progress report
d. Feasibility report
ANS: a
REF: pp. 248249
TYPE: App
DIF: 5
TOP: Six Kinds of Informal Reports
NOT: You would most likely write an information report. Information reports
collect and organize information about routine activities, such as monthly hiring
data.
45 Chapter 9 Test Bank
23. You have been given the task of condensing a 200-page government policy
report on logging in the national forests into a shorter report for Sierra Club
members to read. What kind of report would you most likely write to do this?
a. Information report
b. Summary report
c. Justification/recommendation report
d. Progress report
ANS: b
REF: pp. 248249
TYPE: App
DIF: 5
TOP: Six Kinds of Informal Reports
NOT: You would most likely write a summary report. Summary reports
condense the primary ideas, conclusions, and recommendations of a longer
report or publication.
24. Your company currently processes its payroll internally but is trying to decide
whether to outsource this routine duty to an independent firm that specializes in
processing payroll. You are in charge of determining whether your company
should proceed with this plan. What kind of report would you most likely write
to do this?
a. Feasibility report
b. Justification/recommendation report
c. Information report
d. Summary report
ANS: a
REF: pp. 248249
TYPE: App
DIF: 5
TOP: Six Kinds of Informal Reports
NOT: You would most likely write a feasibility report. Feasibility reports are
prepared when a company must decide whether to proceed with a plan of action.
25. Which of the following is most likely to be written as an information report?
a. A report recommending the installation of an x-ray screening system to
improve security.
b. A report telling management about the current status of a long-term project.
c. government A regulatory report to be filed with the Federal
Communications Commission.
d. A report comparing three locations and identifying the best for a new
franchise outlet.
ANS: c
REF: p. 249
TYPE: Con
DIF: 3
TOP: Information Reports
NOT: A report to be filed with the Federal Communications Commission is
most likely an information report. A report that explains the current status of a
long-term project is a progress report. A report that recommends a site for a new
franchise outlet or the installation of new equipments is a
recommendation/justification report.
26. You have organized the findings section of your information report by
answering who, what, when, where, why, and how. This pattern is called
a. chronological.
Chapter 9 Test Bank
46
b. journalism style.
c. topical.
d. free-form.
ANS: b
REF: p. 249
TYPE: Con
DIF: 3
TOP: Information Reports
NOT: The findings section organizes the facts in a logical sequence. The who,
what, when, where, why, and how pattern is called the journalism
style.
27. Which of the following situations might require a progress report?
a. The work of a committee preparing for an open house when a new wing of a
hospital is completed.
b. The reporting of monthly sales figures for all divisions .
c. A study of whether a company should provide on-site child care .
d. A one-page summary of a long article in The Wall Street Journal.
ANS: a
REF: pp. 249251
TYPE: Con
DIF: 3
TOP: Progress Reports
NOT: The work of a committee preparing for an open house is likely to require
a progress report.
*28. Which of the following is NOT needed in a feasibility report?
a. The background and problem necessitating the proposal
b. Problems that may result from implementation
c. Costs of implementing the proposal
d. Persuasive techniques
ANS: d
REF: pp. 252254
TYPE: Con
DIF: 3
TOP: Feasibility Reports
NOT: Because your focus in a feasibility report is on the decision, you will not
need to use persuasive techniques. Persuasive techniques are needed in
recommendation or justification reports.
29. The subject line of a justification or recommendation report organized indirectly
should
a. make a general reference to the problem but not the recommendation.
b. identify the problem and the recommendation.
c. introduce the most promising alternative only.
d. be omitted because the audience is not supportive of the problem or its
solutions.
ANS: a
REF: pp. 252252
TYPE: Con
DIF: 3
47 Chapter 9 Test Bank
TOP: Justification/Recommendation Reports
NOT: If your justification report is organized indirectly, you will not reveal
your recommendation until the end of the report. Your subject line should make
a general reference to the problem, but it should not identify the
recommendation.
30. Robert has been asked to take formal minutes during a finance committee
meeting. Which of the following is the best advice?
a. Robert should list only the names of those in attendance.
b. Robert does not have to record the exact wording of motions because that
would be too time consuming.
c. Robert should be certain to record voting results and actions taken.
d. Because he is taking the minutes on behalf of the organization, Robert
doesnt have to include his name and signature as the person recording the
minutes.
ANS: c
REF: p. 254
TYPE: App
DIF: 5
TOP: Minutes of Meetings
NOT: The best advice is to include all voting results and actions taken. Formal
minutes should also identify the names of attendees and absentees, include the
precise wording of motions, and include the name and signature of the person
recording the minutes.
True-False
1. Informal reports are relatively long (20 or more pages) and are usually written
in manuscript form.
ANS: F
REF: p. 238
TYPE: Con
DIF: 3
TOP: Informal Reports
NOT: Informal reports are relatively short (8 pages or fewer) and are usually
written in letter or memo format.
2. Business reports are always presented in writing, not orally.
ANS: F
REF: pp. 238239
TYPE: Con
DIF: 3
TOP: Understanding Report Basics
NOT: Reports may be written, presented orally before a group, or presented
electronically on a computer screen.
3. An informative report presents data without analysis and recommendations.
ANS: T
REF: p. 239
TYPE: Con
DIF: 3
TOP: Functions of Reports
NOT: An informative report presents the data only. If analysis and
recommendations are included, it becomes an analytical report.
Chapter 9 Test Bank
48
4. Based on their function, business reports typically fall into one of these two
categories: instructional or persuasive.
ANS: F
REF: pp. 238239
TYPE: Con
DIF: 3
TOP: Understanding Report Basics
NOT: The two broad categories of business reports are informative reports and
analytical reports.
5. The primary difference between direct and indirect organizational patterns is the
location of the findings.
ANS: F
REF: pp. 239240
TYPE: Con
DIF: 3
TOP: Organizational Patterns
NOT: The primary difference between direct and indirect organizational
patterns is the location of the recommendations and conclusions.
6. Memo format is common for informal reports prepared by one department for
another inside the same organization.
ANS: T
REF: pp. 240242
TYPE: Con
DIF: 3
TOP: Formats
NOT: Memo format is commonly used for internal informal reports. Letter format
is appropriate for informal reports prepared by one organization for another.
7. Preprinted forms are useful for reporting repetitive data.
ANS: T
REF: pp. 240242
TYPE: Con
DIF: 3
TOP: Formats
NOT: Preprinted forms are useful for repetitive activities, such as monthly sales
reports, performance appraisals, merchandise inventories, and financial reports.
8. Reports prepared in manuscript format for an outside organization should be
printed on your company letterhead.
ANS: F
REF: pp. 240242
TYPE: Con
DIF: 3
TOP: Formats
NOT: Reports in manuscript format are printed on plain paper instead of
letterhead stationery or memo forms.
9. The first step in preparing a report is to sit down and begin writing immediately;
this technique allows you to quickly capture your best ideas.
ANS: F
REF: pp. 243244
TYPE: Con
DIF: 3
TOP: Determining the Problem and Purpose
NOT: The first step in preparing a business report is determining the problem
and purpose.
10. Logical sources of information for many business reports are company records,
personal observation and experience, and electronic resources.
49 Chapter 9 Test Bank
ANS: T
REF: pp. 244245
TYPE: Con
DIF: 3
TOP: Gathering Data
NOT: Typical sources of factual information for informal reports include
company records, personal observation and experience, surveys, interviews, and
electronic resources.
11. The audience, purpose, and setting of a message usually determine the use of a
formal or informal writing style, but only a formal writing style will enhance
the authority and credibility of a report.
ANS: F
REF: pp. 245246
TYPE: Con
DIF: 3
TOP: Developing an Appropriate Writing Style
NOT: Like other business messages, reports can range from informal to formal
in their writing style, depending on their purpose, audience, and setting. Both
styles can be credible if the writer uses facts, presents both sides, and cites
sources.
12. Use Empowered Team Decision-Making Without Losing Control is an example
of a talking heading.
ANS: T
REF: pp. 246247
TYPE: Con
DIF: 3
TOP: Using Effective Headings
NOT: Because this heading describes content and provides information to the
reader, it is an example of a talking heading.
*13. Functional heads show the outline of a report.
ANS: T
REF: pp. 246247
TYPE: Def
DIF: 1
TOP: Using Effective Headings
NOT: Functional heads show the outline of a report; talking heads describe the
content.
*14. Although it is essential to cite sources in a formal report, you do not need to cite
sources in an informal report.
ANS: F
REF: 247248
TYPE: Con
DIF: 3
TOP: Being Objective
NOT: By referring to respected sources, you lend authority and credibility to
your statements in both formal and informal reports. Your sources should be
cited in both informal and formal reports.
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50
15. The boundaries of categories of reports do not overlap; distinctions are always
clear-cut.
ANS: F
REF: pp. 248249
TYPE: Con
DIF: 3
TOP: Six Kinds of Reports
NOT: In many instances, the boundaries of report categories overlap;
distinctions are not always clear-cut.
16. Writers of information reports provide information, draw conclusions, and make
recommendations.
ANS: F
REF: pp. 252252
TYPE: Con
DIF: 3
TOP: Justification/Recommendation Reports
NOT: Although information reports collect, organize, and present information,
they neither analyze that information nor make recommendations.
17. When your reader is likely to support your recommendation, you should begin
the report by briefly identifying the problem and then announcing the
recommendation with action verbs.
ANS: T
REF: pp. 251252
TYPE: Con
DIF: 3
TOP: Justification/Recommendation Reports
NOT: For nonsensitive topics and recommendations that will be agreeable to
readers, you can organize your recommendation report directly by identifying the
problem in the introduction and then announcing the recommendation with action
verbs.
18. Justification/recommendation reports attempt to solve problems by evaluating
options and offering recommendations.
ANS: T
REF: pp. 252252
TYPE: Def
DIF: 1
TOP: Justification/Recommendation Reports
NOT: Justification/recommendation reports are solicited and attempt to solve
problems by evaluating options and offering recommendations.
19. Progress reports monitor the headway of routine activities.
ANS: F
REF: pp. 249251
TYPE: Def
DIF: 1
TOP: Progress Reports
NOT: Progress reports monitor the headway of unusual or nonroutine activities.
20. Feasibility reports answer such questions as Will this plan or proposal work?
ANS: T
REF: pp. 252254
TYPE: Con
DIF: 3
TOP: Feasibility Reports
NOT: Feasibility reports analyze whether a proposal or plan will work.
51 Chapter 9 Test Bank
21. Feasibility reports are typically written for internal audiences.
ANS: T
REF: pp. 252254
TYPE: Con
DIF: 3
TOP: Feasibility Reports
NOT: Feasibility reports typically are internal reports written to advise readers
on courses of action a company should take.
22. Meeting minutes are a summary record of old business, new business,
announcements, and reports, as well as the precise wording of motions.
ANS: T
REF: pp. 254255
TYPE: Def
DIF: 1
TOP: Minutes of Meetings
NOT: Minutes provide a summary of the proceedings of meetings by recording
old business, new business, announcements, and reports along with the precise
wording of motions.
*23. Informal minutes tend to be longer and less well organized than formal minutes,
making the informal minutes more difficult to read.
ANS: F
REF: pp. 254255
TYPE: Def
DIF: 1
TOP: Minutes of Meetings
NOT: Informal minutes are usually shorter and easier to read than formal
minutes.
24. A summary is a report that condenses the primary ideas, conclusions, and
recommendations of a longer report or publication.
ANS: T
REF: pp. 255256
TYPE: Def
DIF: 1
TOP: Summaries
NOT: A summary compresses the main points from a book, report, article, Web
site, meeting, or convention.
25. The primary purpose of an executive summary is to expand upon the key points
of a related proposal or longer report.
ANS: F
REF: pp. 255256
TYPE: Con
DIF: 3
TOP: Summaries
NOT: An executive summary presents an overview of a longer report or
proposal and focuses on the key points.
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52
Fill-in-the-Blank
1. Business ___________ are systematic attempts to answer questions and solve
problems.
ANS: reports
REF: pp. 238239 TYPE: Def DIF: 1
TOP: Understanding Report Basics
NOT: Although business reports vary greatly in length, content, form and
formality, they are all systematic attempts to answer questions and solve problems.
2. In a report using the __________ organizational pattern, the problem,
discussion, and findings are presented before the recommendations.
ANS: indirect
REF: pp. 239240 TYPE: Con DIF: 3
TOP: Organizational Patterns
NOT: The indirect pattern presents the background information first followed
by the recommendations. This strategy is useful if the audience may be hostile
to your recommendations.
3. __________ format is common for informal reports written for circulation
within an organization.
ANS: Memo
REF: pp. 240242 TYPE: Con DIF: 3
TOP: Formats
NOT: An informal report within an organization is frequently presented in memo
format; informal reports sent outside the organization are frequently sent in letter
format.
4. Discussion of Findings is an example of a _____________ head.
ANS: functional
REF: pp. 246247 TYPE: App DIF: 5
TOP: Using Effective Headings
NOT: Functional heads show the outline of a report . Examples of functional
heads include Discussion of Findings, Background, and Projected Costs.
5. In a(n) _____________ report, you collect and organize information, but you do
not analyze that information.
ANS: informative
REF: p. 239
TYPE: Def
DIF: 1
TOP: Functions Reports
NOT: An informative report presents information without analyzing the
information or making recommendations .
6. A(n)__________ report is used to tell management whether a nonroutine
project is on schedule.
53 Chapter 9 Test Bank
ANS: progress
REF: pp. 248249 TYPE: Def DIF: 1
TOP: Six Kinds of Informal Reports
NOT: Nonroutine or unusual activities and projects are monitored, and current
status is presented in a progress report.
7. ___________ and recommendation reports attempt to solve problems by
evaluating options and offering recommendations.
ANS: Justification
REF: pp. 248249 TYPE: Def DIF: 1
TOP: Six Kinds of Informal Reports
NOT: The justification report is used to analyze a problem, discuss options, and
present a recommendation, solution, or action to be taken .
8. __________ condense the primary ideas, conclusions, and recommendations of
a longer report or publication.
ANS: Summaries
REF: pp. 248249 TYPE: Def DIF: 1
TOP: Six Kinds of Informal Reports
NOT: A summary condenses the primary ideas, conclusions, and
recommendations of a longer publication .
9. When a company needs to examine the practicality and advisability of
following a course of action, a ___________ report is frequently written.
ANS: feasibility
REF: pp. 248249 TYPE: Def DIF: 1
TOP: Six Kinds of Informal Reports
NOT: Feasibility reports examine the practicality and advisability of following
a course of action.
10. ___________ record the proceedings of a meeting.
ANS: Minutes
REF: pp. 248249 TYPE: Def DIF: 1
TOP: Six Kinds of Informal Reports
NOT: Minutes organize and condense the proceedings of a meeting.