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Quiz: Test 2- Chapters 5-8 Test 2- Chapters 5-8 Submitted by aid157788 on 9/18/2011 8:37:42 PM  Points Awarded  38 Points Missed  10 Percentage  79% 1. Which of the following is NOT a step in the management by objectives (MBO) process? A. jointly discuss possible goals B. participate in the selection of goals that are consistent with the company's overall goals C. meet regularly to review progress toward goal accomplishment D. participatively select goals that are challenging E. jointly develop operational plans Points Earned: 1/1 Correct Answer: E Your Response: E 2. ____ are types of standing plans. A. MBO guidelines B. Transformational plans C. Targeted plans D. Policies and procedures E. Long-term tactical strategies Points Earned: 1/1 Correct Answer: D Your Response: D 3. When Coca-Cola discovered it had an unauthorized bottler selling Coke in the Colombian jungle, it used the rational decision making process to find a solution. What do you know about the stage in which Coke evaluated its possible courses of action? A. Coke found this stage to be the least expensive of all the stages. B. None of these statements accurately describe this stage. C. The stage required Coke use complex mathematical models. D. This stage was the last stage in the process for Coca-Cola. E. Coke found this stage to be the most time-consuming of all the stages. Points Earned: 0/1 Correct Answer: E Your Response: B 4. An Australian manufacturer of surfboards wants to increase awareness of its brand in the U.S. market. A ____ plan to accomplish this objective might be to host a series of surfboard competitions in California . A. standing B. contingency C. tactical D. visionary E. single-use Points Earned: 0/1 Correct Answer: C Your Response: E 5. Which of the following is an accepted method for tracking progress toward goal achievement? A. setting response and stimulus goals B. gathering and providing performance feedback C. data warehousing and data mining D. mechanistic and dynamic feedback E. using operant and classical conditioning Points Earned: 1/1 Correct Answer: B Your Response: B 6. One of the benefits of planning is how it ____. A. encourages people to work harder for extended periods B. encourages people to try a variety of different ways to do others' jobs C. does none of these D. creates a mechanistic environment E. reduces employee turnover Points Earned: 0/0 Correct Answer: A Your Response: C 7. According to the S.M.A.R.T. guidelines, goals should be ____. A. Service-oriented B. Actionable C. Rational D. Measurable E. Tactical Points Earned: 1/1 Correct Answer: D Your Response: D 8. How does a company benefit from planning? A. increased use of groupthink B. less solidified group cohesion C. the ability to make greater use of devil's advocacy D. more compliance with organizational culture E. intensified effort, persistence, direction, and creation of task strategies Points Earned: 1/1 Correct Answer: E Your Response: E 9. ____ occurs when managers choose an alternative that is good enough, rather than the 9.... View Full Document

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