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6201: MNO Organizational Behavior Spring 2008 Module B Assignment Schedule Thursday and Saturday Course Sections (updated 3/06/08) Session # Class Topic and Pre-Class Preparation Activities Session dates Note 1: PRIMIS textbook pages are in the upper page corner. Note 2: Daniels = Bringing Out the Best in People book (or PDF). Note 3: PDF readings will be available electronically by email and at my website. Note 4: Harvard = Harvard E-Learning Program for Week 5 #1 March 13, 15 (TH, S) Topic: Read: Read: Read: Read: Introduction to Organizational Behavior PDF: Hard-Nosed Executives (67-74) PDF: Introduction to Organizational Behavior Note PDF OR Daniels Book Part 1 (3-22) Fast Company PDF: Star at Work (1-6) Case: PRIMIS Book: Peterson ABC (1-23) Case preparation: 1) What are the significant problems/issues that Peterson faces as the general manager of Green Mountain Cellular? Focus on the situation that Peterson initially encounters when he starts at Green Mountain in August and identify about five "big picture" problem/challenge categories at either the local or corporate level that could hinder Peterson's success as general manager. For organization, you can combine the zoning, utility, and subcontractor issues under a "project construction delay" problem/challenge category. 2) Identify the significant leadership deficiencies/mistakes (what he does and what he doesn't do) of Peterson in his role as an executive of CelluComm and general manager of Green Mountain Cellular. The 9 Star Factors from the Fast Company article on Are You a Star at Work? provides some good insight about how Peterson could have been more successful in solving inherited problems, and more proactive in preventing/solving additional problems. 3) What major lessons does the Peterson story yield for you? Think about the 2 or 3 important personal lessons for you as a manager. A key value of this case (and all future cases) is making the translation into personal insights for your development as a leader. File: 11687867.doc, Page 1 of 5 #2 March 19, 20 (W, TH) Topic: Read: Read: Read: Perceptions, Beliefs, & Attitudes PDF: Buckingham and Coffman Chapter 1 (21-49) PRIMIS Book: Good Communication (24-36) A post case article that will be available after class. Note: Easter Case: PRIMIS Book: Helen Ramsey: A Mediation Attempt (44-50) weekend 1) Before the mediation attempt, who is at fault for the relationship Saturday class meltdown Brian or Steve? Why? moved to 2) Think through the sequence of events and develop a general model Wednesday by the to explain how the relationship process evolved so poorly to a Registrar meltdown. 3) What insight does the Good Communications: article provide for analyzing this case? 4) How could the relationship meltdown have been prevented? 5) Why did the mediation process fail? What should have happened instead? #3 March 27, 29 (TH, S) Topic: Performance Management Read: PDF or Daniels Book: Part 2 (25-78) Read: PDF: Pros & Cons of Pay for Performance (1-5) Read: PRIMIS Book: The Art of Motivation (51-57) Case: PDF: Hausser Foods Products (1-8) Written Case Preparation: 1) Use the appropriate behavior consequences from the Daniels reading to explain: A) The lack of new ideas and suggestions by sales people; B) Why, despite bonuses, sales people don t sell beyond plan; C) Why did young Fred Hopengarten came to his senses and stopped selling so aggressively? ( 1.5 2 pages) 2) Is the hiring and promotion strategy of only bright MBA types for the regional sales manager position a good or bad decision for sales? Why? ( .5-1page) 3) Is the company s annual sales plan development process well done? Explain why. ( 1 page) 4) Based on the above problems, how would you solve these specific problems? Provide three to four concrete recommendations. ( 1-2 pages) File: 11687867.doc, Page 2 of 5 #4 April 3, 5 (TH, S) Topic: Motivation Read: PDF: Self-efficacy (1-5) Read: PDF: The Secret to Raising Smart Kids (36-48) Read: PRIMIS Book: Motivation in the Workplace (58-85) Read: The PDF: Self-fulfilling Prophecy (73-77) Case: PDF: Screw Machine Mutiny (1-5) 1) The Plan: Briefly summarize the New Technology Plan. Assess if Mike and Marco did a good job of developing the plan and if the plan is the best course of action for Trail Manufacturing. What do you think could be the big picture patterns and issues here? 2) The Revolt. Why are Sandy and his gang revolting? Develop your answer based on insights from the assigned readings on self-efficacy, implicit theories, performance management (Daniels Part 2), and the expectancy and procedural justice theories of work motivation (PRIMIS chapter). Note, for procedural justice, you ll need to speculate about potential problems because the case details don t directly provide evidence of a problem. 3) The Decision: What should Mike Trail do next? Think carefully about what needs to happen to solve the above problems that you identified above. #5 April 10, 12 Harvard ELearning Project Replaces Formal Class Session Topic: Read: Read: Read: Read: Feedback and Coaching Harvard E: Fear of Feedback (3-8) Harvard E: Four Myths of Feedback (3) Harvard E: How to Coach Your Employees (3-5) Harvard E: Personalize Your Management Development (3-8) Go to: http://elearninghome.hbsp.org ID #: 0050661 Log: dvandewalle Pass: harvard Fee: $20 Complete these two course modules Giving and Receiving Feedback (#1750) Coaching (#4664) Due Class #6: 2 Certificates of Completion File: 11687867.doc, Page 3 of 5 #6 April 17, 19 (TH, S) Topic: Motivation Continued and Goal Setting Read: PRIMIS Book: Goal Setting (95-108; 125-134) Read: Daniels Book or PDF: Chapter 14 (119-126) Read: PDF: Latham and Locke on Goal-setting (1-8) Case: PRIMIS Book: Jensen Shoes (148-154); (140-147) 1) Important! Please read Jane Kravitz Story first (140-147) and then the Lyndon Twitchell Story (148-154). What insights did you gain after reading both stories? 2) Apply the Pygmalion Theory to explain Chuck Taylor s management of Lyndon. 3) Apply goal setting theory (page 127 diagram) and expectancy theory to explain the performance of Lyndon on the two ethnic strategic objectives assigned by Jane. 4) What could Jane and Lyndon have each done for a more productive relationship? Your answer to this question should focus on the mistakes each party made and the alternative paths each could have taken. File: 11687867.doc, Page 4 of 5 #7 April 24, 26 (TH, S) Topic: Leadership Read: PRIMIS Book: Leadership in Organizational Settings (156-178) Read: PDF: Kouzes & Posner s The Leadership Challenge (3-39) Case: PRIMIS Book: How Al Dunlap Self-Destructed (183-193) PDF: Memo to Al Dunlap (1-3) PDF: The UnCarly (1-6) Written Case Preparation: 1) Use the Seven Leader Competencies Model (PRIMIS Page 161) to compare the leadership of Al Dunlap and Mark Hard. Develop your answer with a single spaced side-by-side comparison chart. (1-2 pages). 2) Use the four elements of the transformational leadership model (PRIMIS Page 173) to describe the leadership of Al Dunlap. For this answer it should be framed from the perspective of how effective Dunlap was in using the four leader behavior elements to energize and direct employees to improve employee and organizational performance. Thus, your focus should NOT be about whether he was a transformational leader with the Sunbeam Board (1-2 pages). 3) Dunlap developed a reputation as a successful turnaround executive. How would House s Path-Goal Theory and Fiedler s Contingency Model explain why Dunlap s apparent success strongly diminished at Sunbeam over time? The answer to this question should focus on big picture insights rather than a detailed application of each complete theory to Dunlap (1 page max). 4) What profound insights have you gained about leadership? ( 1 page) Note: A review guide for the final exam will be sent by email before this class session #8 May 3 Saturday Morning EXAM: The Dallas Thursday and Saturday sections meet together at 9:00 a.m. on Saturday for the Final Exam. File: 11687867.doc, Page 5 of 5

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