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Chapter 1 Information Systems in Global Business Today True-False Questions 1. Internet advertising is growing at a rate of more than 30 percent a year. Answer: True Difficulty: Hard Reference: p. 6 2. A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: True Difficulty: Easy Reference: p. 11 3. Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed. Answer: False Difficulty: Medium Reference: pp. 1314 4. Computers are only part of an information system. Answer: True Difficulty: Easy Reference: p. 16 5. Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. Answer: False Difficulty: Easy Reference: p. 16 6. The dimensions of information systems are management, organizations, and information technology. Answer: True Difficulty: Easy Reference: p. 16 7. In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company. Answer: True Difficulty: Easy Reference: pp. 1718 8. Developing a new product, fulfilling an order, or hiring a new employee are examples of business processes. Answer: True Difficulty: Easy Reference: p. 7 1 9. Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization. Answer: False Difficulty: Medium Reference: p. 18 10. A network requires at least two computers and a shared resource, such as a printer. Answer: False Difficulty: Medium Reference: p. 19 11.. An IT infrastructure provides the platform on which the firm can build its information systems. Answer: True Difficulty: Easy Reference: p. 21 12. (Analysis) UPSs use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy. Answer: True Difficulty: Hard Reference: pp. 11, 2021 Analysis in terms of categorize 13. A fully digital firm produces only digital goods or services. Answer: False Difficulty: Easy Reference: p. 7 14. There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology. Answer: False Difficulty: Easy Reference: p. 17 15. In the behavioral approach to information systems, technology is ignored in favor of understanding the psychological, social, and economic impacts of systems. Answer: False Difficulty: Medium Reference: p. 27 16. Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.... View Full Document

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