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University of Phoenix - SCI 241 - 241
WEEK 6 DQ 2I knew that obesity had many things to do with cancer rates; I guess I am just amazed at thedifferent kinds of cancers that obesity can contribute to and also the number of deaths which are theresults from these cancers.In 2001, experts con
University of Phoenix - SCI 241 - 241
Healthy Eating Plan ComparisonSCI 241JOSH GORBANAfter completing the food diary the second time, the results were similar to that of thefirst time I did it in the first week. This is mainly because my eating habits have notchange significantly enough
University of Phoenix - SCI 241 - 241
Sci241JOSHGORBANAllthesameasaninfantmaleBreastMilk(preferably)first12monthsEasiertoDigestConsistofantibodiesJuice,water,andsoftfoodsasthechildgrows(approx.6months)Fruits,vegetables,andmeatsInfant:ManInfant:WomanHighernutritionalneedMorecalo
University of Phoenix - SCI 241 - 241
WEEK 8 DQ 1Food-borne illnesses are contracted by ingesting contaminated food. Foodborneillnesses are caused by eating food or drinking beverages contaminated with bacteria,parasites, or viruses. Harmful chemicals can also cause foodborne illnesses if
University of Phoenix - SCI 241 - 241
Celiacs Disease 1My Struggle with Celiacs DiseaseLucas CostiganAxia CollegeCeliacs Disease 2During life, I believe that everyone experiences health problems at one point or another. A lotof the times one can have health problems due to ones bad nutr
University of Phoenix - SCI 241 - 241
WEEK 9 CAPSTONEI must admit that I did not have much information on the science of nutrition beforethis class. After completing it, I feel that I am much more knowledgeable in thisarea. I think the largest area and what I have learned from and enjoyed
University of Phoenix - SCI 241 - 241
1Nutrition and Exercise PlanPersonalized Nutrition and Exercise PlanxxAxia College of University of Phoenix2A health problem I am currently battling is weight gain during pregnancy. Being slightlyoverweight going into pregnancy did not help matters
Oklahoma State - HRAD - 3784
Exhibit 1Laws Enforced by the EEOCThe Equal Pay Act of 1963This law makes it illegal to pay different wages to men and women if they performequal work in the same workplace. The law also makes it illegal to retaliate againsta person because the perso
Oklahoma State - HRAD - 3784
Human ResourcePlanningTasksResponsibilitiesDutiesRecruitmentSelectionJobDescriptionsHuman ResourceDevelopmentJobAnalysisPerformanceAppraisalJobSpecificationsCompensationand BenefitsSafety andHealthKnowledgeSkillsAbilitiesEmploy
Oklahoma State - HRAD - 3784
Exhibit 1Sample Chart: Occupancy and Employee DemandYearOccupancyRate%200720082009201020116061646565NumberofEmployees9008241,024943975 807060200720082009201020112012201320142015Year Average DailyOc
Oklahoma State - HRAD - 3784
Exhibit 1Basic Steps in Filling a Job 1. Identifytheopening. 2. Reviewjobdescriptionforclarityandresponsibilities. 3. Reviewjobspecificationsforqualifications. 4. Identifysourcesforapplicantrecruitment. 5. Reviewapplicatio
Oklahoma State - HRAD - 3784
Exhibit 1Key Considerations in Orientation PlanningProgramgoalsRangeoftopicstobeconsideredTiminganddurationoforientationsessionsCompanytopicsvs.departmentalandjobtopicsIdentificationofspecifictrainingtobeconductedbythehumanresourcesdepartmentIdent
Oklahoma State - HRAD - 3784
Develop and conductneeds assessmentEvaluate trainingprogramIdentify trainingobjectivesEstablishtrainingcriteriaImplementtrainingChoosetrainingmethodsSelect traineesPretest traineesExhibit 2Needs Assessment Methods 1. Advisorycommi
Oklahoma State - HRAD - 3784
Exhibit 1Importance of Appraisals Source: Robert H. Woods, Michael P. Sciarini, and Jack D. Ninemeier, The Use of PerformanceAppraisals in Three Segments of the Hospitality Indu
Oklahoma State - HRAD - 3784
Exhibit 1Types of CompensationCompensationDirectImmediateBase payMerit payIncentive payBonusesPiece ratesShift differentialsCommissionsIndirectDeferredExecutive delayedpayment bonusesImmediateProtection programsMedical insuranceLife insu
Oklahoma State - HRAD - 3783
HRAD3783Windjammer Hotel CaseDonna Moreau was employed for nine years as a room attendant for the Windjammer Hotel. Herwork and attendance during that period were considered excellent. The hotel was moderatelybusy during the week, and then typically f
Oklahoma State - HRAD - 3783
Case 2- HRAD 3783Overlooking the scenic Bedford River, the Royal Hotel is in the center of the city and just a shortdrive from the airport. Built a century ago, this landmark hotel features a stone facade flanked by twogolden lions. The Royal Hotel rad
Oklahoma State - HRAD - 3783
Oklahoma State - HRAD - 3783
CASE 5"You work in a human resources office for a large resort as a management trainee. Lately you have been assisting the employee relations manager by working as an employee relations representative. I n thiscapacity, you spend most o f your day liste
Oklahoma State - HRAD - 3783
Case Analysis 6- I Never Wanted to be a Supervisor AnywayPlease read the case at the end of Ch 6 Training and Development from your book.Answer these questions.Common Questions1.2.3.4.What are the symptoms indicating on the case problem(s)?What i
Oklahoma State - HRAD - 3783
Case Analysis 7- Raising the Performance Bar- Evaluating Employee PerformancePlease read the case at the end of Ch 7 Evaluating Employee Performance fromyour book. Answer these questions.Common Questions1.2.3.4.What are the symptoms indicating on
Oklahoma State - HRAD - 3783
CASE STUDY: HUMAN RESOURCES MANAGEMENT IN AenON" Look:' said Adri'll1, "I really like it here. II's grc,lL But the Do",ntOlvn I nn ispaying thret' dollars more per holl!'. f havc a family. 1 Iwvc to takc if (or thel11."" lI" was a banquet manager's .in
Oklahoma State - HRAD - 3783
CASE- HEALTH AND SAFETYAt first glance, a dot-com is one of the last places you'd expect to find potential safety and healthhazards-or so Jennifer and Mel thought. There's no danger of moving machinery, no high-pressure lines,no cutting or heavy liftin
Oklahoma State - HRAD - 3783
Case AnalysisBecause of the nature of this class, casework is an important element of the course.Students will be required to conduct case analyses (CA) to demonstrate theirability to comprehend a range of human resource management issues andimplicati
Oklahoma State - HRAD - 3783
Basic Interview GuidelinesReady Reference G-1CHES Career ServicesAt last! The long-awaited event for which you have worked hard to achieve has arrived a job interview!The interview is your greatest opportunity to sell the skills and qualities you have
Oklahoma State - HRAD - 3783
First Impressions in Job InterviewsReady Reference G-2CHES Career ServicesHow important are first impressions in an interview? Without doubt, they are critical! In fact, some studiessuggest that an employer often decides whether or not to hire a perso
Oklahoma State - HRAD - 3783
Sample Interview Questions and AnswersReady Reference G-5CHES Career ServicesAs you read the following questions and answers, please remember they are only examples to give you anidea of possible responses. Please do not rehearse these answers or ado
Oklahoma State - HRAD - 3783
The Behavioral InterviewReady Reference G-7CHES Career ServicesThe behavioral interview is an increasinglypopular style of interview used by employers.Behavioral interviews are designed to focus on anindividuals past experiences and performancewith
Oklahoma State - HRAD - 3783
Handling Telephone InterviewsReady Reference G-10CHES Career ServicesRecruiters may wish to schedule a telephone interview instead of meeting face to face. This can be usefulto screen candidates when travel to an interview site is impractical. Althou
Oklahoma State - HRAD - 3783
Oklahoma State - HRAD - 3783
~ Mini Case Studies - - - - - - - - - - - - - - - The ADA in ActionThe following mini cases ask you to a pply y our knowledge of the ADA to potentialsituations i n h ospitality settings.Mini-Case O ne: Megahotels has been conducting d rug tests as p ar
Oklahoma State - HRAD - 3783
New Employee Orientation ChecklistName of Employee: _Department: _Position: _Supervisor: _For each item below, put a check in the box and record the date the activity is completed or the information isprovided.PART I IntroductionPART IV Review of
Oklahoma State - HRAD - 3783
Oklahoma State UniversityHRAD 3783 Hospitality Human Resources ManagementCourse Syllabus-Spring 2012NUMBER AND TITLECourse Number: HRAD 3783Course Title: Hospitality Human Resources ManagementFACULTYName:Office NumberOffice Hours:Class Hours:E-
Oklahoma State - HRAD - 3783
People have different viewsWhich one is tallest?Which one is longer?What does it say?
Oklahoma State - HRAD - 3783
Social Responsibilityand Ethics1Social Responsibility The obligation of an organizations management to makedecisions and take actions that enhance the welfare andinterests of society as a whole. Social responsibility corporate charity Businesses a
Oklahoma State - HRAD - 3783
Turnover, Discipline, andExits1What is Turnover?n The rate at which employees leave a company orwork unitn Wanted and Unwanted2Calculating TurnoverNumber of TerminationsAnnual Turnover Rate =X 100Average number of Employees75==X 10025300
Oklahoma State - HRAD - 3783
Health, Safety & EAPs1Occupational Safety and Health Actn OSHA: Short for the Occupational Safety and HealthAdministration, the agency responsible for enforcing theOccupational Safety and Health Act enacted in 1970n The Act established, for the firs
Oklahoma State - HRAD - 3783
Incentive andBenefits AdministrationBenefitsn Benefits: Indirect financial compensation offered toattract and keep employees or to comply with legalmandates.n Mandatory benefits: Indirect financial compensationwhich must, by law, be offered to empl
Oklahoma State - HRAD - 3783
Incentives andBenefits AdministrationChapter 9Types of incentive1programs, creatingIncentives and BenefitsCombine programs withsalary & wages tocreate a totalcompensation packageWhen designed properlycan lead to employeeretention, increasedp
Oklahoma State - HRAD - 3783
Motivation and CompensationManagementMotivation Theory Understanding motivational theory helps a manager todevelop compensation, incentives, and benefits programs Programs need to motivate EEs to perform Not all employees are motivated by $ - in fac
Oklahoma State - HRAD - 3783
Performance Appraisals1Performance Appraisalsn 97.1% of all organizations in the U.S. use somesort of PA systemn In a recent survey, 70% of employees say thatperformance appraisals do not provide them witha clear picture of what is expected from th
Oklahoma State - HRAD - 3783
Training and Development1Training Facts and Figures 2.5% of payroll spent on training Provided 28 hours/year of training 29% of all training was delivered using technology(CBT &on-line learning) Top training related programsManagerial and executiv
Oklahoma State - HRAD - 3783
Orientation, Socialization, &First Impressions1Adaptation Process Adaptation (to organization) The process bywhich new employees learn the values of andwhat its like to work for a hospitalityorganization during initial on-job experiences.2The New
Oklahoma State - HRAD - 3783
SelectionChapter 4 Part BInterviewing Methods,Strategies and 1Stages of SelectionCandidates fillout ApplicationManager conductsinterviewsManager completesReference checks2Reference ChecksPrevious Employer ReferencesNegligentPersonal Referen
Oklahoma State - HRAD - 3783
SelectionChapter 4Selection Strategies & MethodsApplications, Tests, References,Interviewing Methods, Strategies and Techniques1SelectionThe process of choosing theright person for a job outof a pool of recruitedcandidates.One of the most criti
Oklahoma State - HRAD - 3783
Planning and RecruitingChapter 3Forecasting Supply & Demand,Recruitment practices, HRIS1PlanningTwo important tasks in hospitality industry: Securing and keeping an adequate customer base Securing and keeping an adequate number ofqualified employ
Oklahoma State - HRAD - 3783
Planning and RecruitingChapter 3Forecasting Supply & Demand,Recruitment practices, HRIS1Its not about hiringanymoreNow itsRECRUITMENT2Pre-recruitment Process1.2.3.4.5.6.7.8.9.Review job analysis, descriptions, specificationsIdentify an
Oklahoma State - HRAD - 3783
Managing Hospitality HumanChapter 2: Job Analysis and Job DesignResourcesCompetencies1.2.3.Explain the importance of job analysis and how to analyzejobs in the hospitality industry. (slide 18)Describe how the results of job analysis are used in j
Oklahoma State - HRAD - 3783
Chapter 1HR Legal Environment1Key Definitions Workers Compensation: A benefit paid to an employeewho suffers a work-related injury or illness. Unemployment compensation: A benefit paid to anemployee who involuntarily loses his/her employmentwithou
Oklahoma State - HRAD - 4453
hoteltypelocation300 full-serviceindependentHonoluluGroupTu/WeAthleticSurfing World Championship75/night1391 adult/room1 group lunch1 group dinnerSurfersRoom NightsRateCost of RoomCommissionNet Revenue Contr.Transient150135330.1$
Oklahoma State - HRAD - 4453
MIN1111543211113211111111221132111MAX9999999919999999999999999999999999999999999999999999999999999CTAXXOB101510
Oklahoma State - HRAD - 4453
United KingdomBlue Fin Building110 Southwark StreetLondon SE1 0TAPhone: +44 (0)20 7922 1930Fax: +44 (0)20 7922 1931www.strglobal.comFor the Month of: December 2011STR #: 10945TabTable of Contents1Monthly Performance at a Glance2STAR Summary
Oklahoma State - HRAD - 4453
HotelABCDEFcapacitymarket# of RoomsOcc. %shareSoldOcc. % Penet.Rank40018.81% 10950075.00% 105.14%435016.46% 10858885.00% 119.16%225011.75%8395092.00% 128.97%155025.86%9836849.00% 68.69%62009.40%4745065.00% 91.12%5377
Oklahoma State - HRAD - 4453
Topic: Tactical Day 4 - Capacity Management The 1 Thing:I.ANNOUNCEMENTSII.REVIEWA. Rate Management can be simple and/or complex.B. Discounting rarely generates more profitC. Duration controls must be used cautiously and only with great data, knowle
Oklahoma State - HRAD - 4453
Topic: Strategic Revenue Management - Day 1The 1 Thing:I.ANNOUNCEMENTSA. AH&LA1. Dinner at Joseppis tonight at 7:00pm2. Tour of Riverwind Casino and Hotel 6:00pm Saturday3. Trip to Dallas - Information forthcomingII.REVIEWIII.ACTIVATIONIV.OBJ
Oklahoma State - HRAD - 4453
Topic: Tactical Day 3 - Pricing - Duration ControlsThe 1 Thing:I.ANNOUNCEMENTSA. H-DaysII.REVIEWA. Tactical RM begins with understanding a need for accurate 4 casting.B. Know how and why demand is often in need of being restricted.C. None of this
Oklahoma State - HRAD - 4453
Topic: Measurement Day 1 - InternalThe 1 Thing:I.ANNOUNCEMENTSA. The Lodging Summit was a huge success yesterday.B. ORA Scholarships are due February 3rd!II.REVIEWA. What is our product?III.ACTIVATIONIV.OBJECTIVES / GOALSA. Learn to calculate
Oklahoma State - HRAD - 4453
Topic: What is Revenue Management: An Introduction. Chapter 1The 1 Thing:I.ANNOUNCEMENTSA. AH&LA Lodging Summit is next Tuesday.II.REVIEWA. The syllabus is now uploaded on D2L.III.ACTIVATIONIV.OBJECTIVES / GOALSA. Define revenue management and
Oklahoma State - HRAD - 4523
Team Case/Exercise 5 _HRAD4523STRATEGY CHOICEEXERCISE 5A: MATCHING STAGE: DEVELOPING SWOT, SPACE AND IE MATRIX FOR YOUR COMPANYDeveloping a SWOT Matrix for Your CompanyPURPOSE:The most widely used strategy-formulation technique among American firms i
Oklahoma State - HRAD - 4523
How to Prepare and Presenta Case AnalysisHow to Prepare and Presenta Case Analysis What is a Strategic-Management case? It describes an organizations external andinternal condition and raises issuesconcerning the firms mission, strategies,objectiv
Oklahoma State - HRAD - 4523
BJRIDRICAKEEATMCDJACKYUMSONCWENPNRASBUXCMGCAKE, BJ, WENGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross MarginGross Margin2001200273.0822.5320.0117.