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Intro to Organizational Communication
Course: CMN 101, Winter 2012School: DePaul
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10/04/201222:37:00 Whystudyorganizations? Theyarerapidlychangingenvironments: Globalism Terrorism Environmentalism Demographics 1/3ofmanagersarewomen.Ofthatthird,35%areCEOsorvicepresidentof IntrotoOrganizationalCommunication companies.Itmayseemthatsomedemographicshavemadestrives,butnotas muchasitshouldin2012. WhatisanOrganization? Organon(Greek)meanstool....
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below including study guides, practice problems, reference materials, practice exams, textbook help and tutor support.
10/04/201222:37:00
Whystudyorganizations?
Theyarerapidlychangingenvironments:
Globalism
Terrorism
Environmentalism
Demographics
1/3ofmanagersarewomen.Ofthatthird,35%areCEOsorvicepresidentof IntrotoOrganizationalCommunication
companies.Itmayseemthatsomedemographicshavemadestrives,butnotas
muchasitshouldin2012.
WhatisanOrganization?
Organon(Greek)meanstool.
Workingdefinition:Anidentifiablesocialentitypursuingmultipleobjectivesthrough
theinformedpatternedactivitiesandrelationsamongmembersandobjectswithin
everchangingenvironmentalconditions.
3CharacteristicsofanOrganization:
Organizationsarestructured.
Membersofanorganizationareconnectedtooneanothervianetworks.
Organizationsareembeddedintomultiplecontexts(dynamic).
Organizationsarestructured
Structuresprovideinformationonroles,proceduresandexpectationsofmembers.
Hierarchy.
Elementofpredictability.
Interconnectednessofmembers
Formalandinformalnetworks.
Virtualnetworksareincreasing.
WheredoesOrganizationalCommunicationcomefrom?
1920s1980sModernEra
ClassicalManagement(MachineMetaphor).
HumanRelations/HumanResources(FamilyMetaphor).
1980sNaturalisticEra
SystemsTheory(OrganismMetaphor).
CulturalApproaches(CultureMetaphor).
1990sCriticalEra
Critical.Thisiswherepeoplewereinterestedinstudyinginequalitiesinthework
place.
OrganizationalCulture
Definition:Awayofthinking,acting,andviewingworksharedbymembersofan
organizationthatreflectstheorganizationsidentity.
Employeescreate,sustain,andchangeorganizationalculture.
Vocabularies.
Stories.
Rites&Rituals.
Structuralaspects.
Vocabulariesreflectandreproduceorganizationalcultures.
Hierarchicallanguage(Mr.SmiththeCEOandJanethesecretary).
Masculinelanguage(i.e.Letsgettheballrolling;planofattack.)
Sexistlanguage.
Normalizinglanguage.
Organizationalstoriesreflectandreproduceorganizationsidentitiesandmembers
roles.
Corporatestores
Personalstories
Collegialstories
Ritesandritualsarepracticesthatexpressandreproduceanorganizationsculture.
Rites:Dramaticplannedsetsofactivities.
Rituals:Regularcommunicationthatareroutinepartsoforganizationallife.
Personalritualsareritualsthatpeopledotohelpthemdefinethemselves.
Socialritualsareritualsthathelptoaffirmrelationships.
Taskritualsareritualsarerepeatedactivitiesthathelpmembersofanorganization
betterperformattheirjob.
Org.culturesarerepresentedthroughstructuralaspectsoforganizationallife.
Roles:Behaviors&responsibilitiesassociatedwithparticularpositions.
Rules:Patternedwaysofthinking.
Informalorformal.
Regulativerules.
Constitutiverules.
Policies:Formalstatementsofpractices.
Communicationnetworkslinkmembersofanorganizationinformalandinformal
formsofinteraction.
Grapevine:Freeflowingstyleofcommunication.
Challengesforcommunicatinginorganizations:
Diversesituations,individualsandneedsrequiresadaptation.
Requiresskillinworkingingroupsandteams.
Managingrelationshipscanbechallenging.
10/04/201222:37:00
10/04/201222:37:00
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