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chapter5solutions

Course: MGMT 408, Spring 2012
School: Buena Vista
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5 DISCUSSION CHAPTER QUESTIONS 5. CAD advantages include: n lower cost and better designs n feeding information forward to such departments as purchasing, manufacturing, and technical documentation n encouraging integration of information with all departments of a manufacturing organization 9. The four phases of the product life cycle are: (a) introduction (b) growth (c) maturity (d) decline END-OF-CHAPTER...

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5 DISCUSSION CHAPTER QUESTIONS 5. CAD advantages include: n lower cost and better designs n feeding information forward to such departments as purchasing, manufacturing, and technical documentation n encouraging integration of information with all departments of a manufacturing organization 9. The four phases of the product life cycle are: (a) introduction (b) growth (c) maturity (d) decline END-OF-CHAPTER PROBLEMS 5.11 4,000 deluxe (0.5) good 400 125 35,000 = 15,000 (0.5) not good elegant 1,000 200 90 35,000 = 17,000 (0.5) good 500 100 35,000 = 15,000 (0.5) not good 400 70 35,000 = 7,000 do nothing 0 Produce the deluxe version; EMV is highest. 5.12 Sales Revenue Study Cost (0.6) 100,000 550 = 55,000,000 (0.4) 75,000 550 = 41,250,000 (0.7) (75,000 750) 100,000 = 56,150,000 (0.3) (70,000 750) 100,000 = 52,400,000 Proceed 49,500,000 55,025,000 Do study The company should complete the value analysis for an expected payoff of $55,025,000. Chapter 5: Design of Goods and Services 1 5.13 Fixed Cost Variable Costs (0.2) 45,000 + (200,000 0.45) = 135,000 65,000 + (200,000 0.45) = 155,000 (0.2) 65,000 + (200,000 0.40) = 145,000 (0.1) 65,000 + (200,000 0.35) = 135,000 (0.9) (151,000) 45,000 + (200,000 0.50) = 145,000 (0.7) Sub-contract (0.5) (0.3) Low tech (144,000) 45,000 + (200,000 0.55) = 155,000 75,000 + (200,000 0.40) = 155,000 (0.1) 75,000 + (200,000 0.35) = 145,000 High-tech (154,000) The firm should utilize the low technology approach for a cost of $144,000. Good (0.4) 5.14 1,000,000 start-up Good (0.9) Make (1,690,000) (2,150,000) Try again Fail (0.1) Fail (0.6) Buy (2,500,000) Buy (1,500,000) (a) (b) (c) 1,000,000 start-up 1,000,000 re-design 2,000,000 1,000,000 1,000,000 1,000,000 500,000 3,500,000 start-up re-design vendor development purchase pieces 1,000,000 start-up 1,000,000 vendor development 500,000 purchase pieces 2,500,000 1,000,000 vendor development 500,000 purchase pieces 1,500,000 The best decision would be to buy the semiconductors. This decision has an expected payoff (cost) of $1,500,000. Expected value, monetary minimum cost. The worst that can happen is that Ritz fails at its attempt to make semiconductors, ends up buying them instead, and spends $3,500,000. The best that can happen is that they make the semiconductors and spend only $1,000,000. 5.15 The modified decision tree and the new payoffs are shown. We have made a second decision on those branches where the yield was only 59 per 100 and have modified the payoffs by adding the revenue and costs associated with the corrections of 5 units per 100. We then pruned those 2 Instructors Solutions Manual t/a Operations Management branches with the lowest payoff (which, in both cases, was the branch labeled Do not correct). Here are the EMV calculations: EMV (Design A) = (0.9)($850,000) + (0.1)($1,100,000) = $875,000 EMV (Design B) = (0.8)($750,000) + (0.2)($500,000) = $700,000 Using the high payoff branches, we conclude that the expected monetary values are $875,000 from Design A and $700,000 from Design B. Therefore, the decision when King Electronics has the option of correcting 5 units per 100 is to correct them and use Design A. Decision Tree for Problem 5.15 Correct 5 per 100 Yield 59 (0.9) EMV = $875,000 Do not correct (0.1) Yield 64 Yield 64 $8,850,000 Sales 59,000 at $150 + 750,000 Sales 5,000 at $150 $9,600,000 7,500,000 Mfg. cost 100,000 at $75 250,000 Correct 5 per 100 at $50 1,000,000 Design cost $8,750,000 $850,000 $8,850,000 Sales 59,000 at $150 7,500,000 Mfg. cost 100,000 at $75 1,000,000 Design cost $350,000 $9,600,000 Sales 64,000 at $150 7,500,000 Mfg. cost 100,000 at $75 1,000,000 Design cost $1,100,000 $9,600,000 Sales 64,000 at $150 7,500,000 Mfg. cost 100,000 at $75 1,350,000 Design cost $750,000 (0.8) Correct 5 per 100 EMV = $700,000 (0.2) $8,850,000 Sales 59,000 at $150 + 750,000 Sales 5,000 at $150 $9,600,000 $7,500,000 Mfg. cost 100,000 at $75 250,000 Correct 5 per 100 at $75 1,350,000 Design cost $9,100,000 $500,000 Yield 59 Do not correct Chapter 5: Design of Goods and Services $8,850,000 Sales 59,000 at $150 $7,500,000 Mfg. cost 100,000 at $75 1,350,000 Design cost 0 3
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Buena Vista - MGMT - 408
CHAPTER 6DISCUSSION QUESTIONS4.A university can seek to control the quality of its graduates by:Setting specific goals for its overall accomplishmentsEmploying quality facultySetting appropriate standards (prerequisites, GPA, required credit hours,
Buena Vista - MGMT - 408
SUPPLEMENT 6DISCUSSION QUESTIONS2.The ultimate goal of the X and R-charts is to ascertain, by a sampling procedure, that the relevantparameter is kept within specific upper and lower bounds. The X bar chart alone tells us only thatthe average or vari
Buena Vista - MGMT - 408
CHAPTER 7END-OF-CHAPTER PROBLEMS7.5utilization =actual5,000== 0.7143 71%design capacity 7,0007.6efficiency =actual4,500== 0.9 or 90%effective capacity 5,0007.7actual(planned) outputactual(planned) outputor 0.80 =.designed capacity7,0
Buena Vista - MGMT - 408
CHAPTER 8DISCUSSION QUESTIONS5.Service location decisions tend to focus on the revenue function, whereasmanufacturing/industrial location decisions tend to focus on costs. The service sector usestechniques such as:n Correlation analysisn Traffic co
Buena Vista - MGMT - 408
CHAPTER 9DISCUSSION QUESTIONS4.(a)(b)5.(a)(b)The advantages of a product layout are:nThe use of special purpose equipment can make the overall process more efficientnIndividual workloads can usually be made to be relatively equivalentnIt usu
Buena Vista - MGMT - 408
CHAPTER 11DISCUSSION QUESTIONS4.The adversarial relationship must be changed dramatically to one of trust and the establishment oflong-term relationships.6.An organization moving to JIT deliveries must ensure that the supplier is capable of deliveri
Buena Vista - MGMT - 408
CHAPTER 12DISCUSSION QUESTIONS1.The advent of low-cost computing should not be seen as obviating the need for the ABCinventory classification scheme. Although the cost of computing has decreased considerably, thecost of data acquisition has not decre
Buena Vista - MGMT - 408
CHAPTER 12SDISCUSSION QUESTIONS4.A pull system is a JIT system that moves material only as it is needed. A push system sendsmaterial to the next workstation at the convenience of the sender, not as it is needed. Thus theinventory level can get very l
Buena Vista - MGMT - 408
CHAPTER 15DISCUSSION QUESTIONS1.Five priority sequencing rules are:n First come, first served (FCFS); or First in, first out (FIFO): Jobs are sequenced in the order inwhich they arrive at the workstation.n Earliest due date (EDD): Jobs are sequenced
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. The phrase Six Sigma has two meanings. One is statistical, referring to an extremely high process capability; theother is a comprehensive system for achieving and sustaining business success.A) T
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. Technology, location, and layout decisions are all possible constraints on the human resource strategy.A) TrueB) FalsePoints Earned: 1.0/1.0Correct Answer(s): True2. Job rotation is an example
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. Developing long-term, "partnering" relationships with a few suppliers is a long-standing American purchasingstrategy.A) TrueB) FalsePoints Earned: 1.0/1.0Correct Answer(s): False2. The bullwh
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. The reorder point is the inventory level at which action is taken to replenish the stocked item.A) TrueB) FalsePoints Earned: 1.0/1.0Correct Answer(s): True2. The fixed-period inventory model
Buena Vista - MGMT - 408
CHAPTER 12: Example 8InventoryProduction Order Quantity ModelEnter the data in the shaded area. You may have to do some work to enter thedaily production rate.DataDemand rate, DSetup cost, SHolding cost, HDaily production rate, pDaily demand rat
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. The use of part-time workers as an aggregate planning option may be less costly than using full-time workers,but may also reduce quality levels.A) TrueB) FalsePoints Earned: 1.0/1.0Correct Ans
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. Lead times, inventory availability, and purchase orders outstanding are among the five things operationsmanagers must know for effective use of MRP.A) TrueB) FalsePoints Earned: 1.0/1.0Correct
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. Hidden problems are generally uncovered during the process of reducing inventory.A) TrueB) FalsePoints Earned: 1.0/1.0Correct Answer(s): True2. Level scheduling means producing at a constant r
Buena Vista - MGMT - 408
Points Awarded 100.00Points Missed 0.00Percentage 100%1. The expected activity time in PERT analysis is calculated asA) the simple average of the optimistic, pessimistic, and most likely timesB) the weighted average of a, m, and b, with m weighted 4
Buena Vista - MGMT - 408
Points Awarded 145.00Points Missed 5.00Points Ungraded 40.001. The impact of strategies on the general direction and basic character of a company isA) short rangeB) medium rangeC) long rangeD) temporalE) minimalPoints Earned: 5.0/5.0Correct Answ
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. A foundry produces circular utility access hatches (manhole covers). Currently, 120 covers are produced in a 10hour shift. If labor productivity can be increased by 20%, it would then beA) 14.4 co
Buena Vista - MGMT - 408
Points Awarded 10.00Points Missed 0.00Percentage 100%1. In PERT analysis, the identification of the critical path can be incorrect if a noncritical activity takessubstantially more than its expected time.A) TrueB) FalsePoints Earned: 1.0/1.0Correc
Buena Vista - MGMT - 408
Points Awarded 100.00Points Missed 0.00Percentage 100%1. Computer monitoring of tracking signals and self-adjustment if a signal passes a preset limit is characteristic ofA) exponential smoothing including trendB) adaptive smoothingC) trend projecti
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. FedEx chose Memphis, Tennessee, as its U.S. hub becauseA) the city is in the center of the U.S., geographicallyB) the airport has relatively few hours of bad weather closuresC) it needed a means
Buena Vista - MGMT - 408
Points Awarded 5.00Points Missed 0.00Percentage 100%1. One guideline for determining the arrangement and space allocation of a retail store is to place high-impulse andhigh-margin items such as housewares and beauty aids in prominent locations.A) Tru
Buena Vista - MGMT - 408
Points Awarded 100.00Points Missed 0.00Percentage 100%1. For most, if not all organizations, quality is a tactical rather than a strategic issue.A) TrueB) FalsePoints Earned: 5.0/5.0Correct Answer(s): False2. Of the several determinants of service
Buena Vista - MGMT - 408
Points Awarded 95.00Points Missed 5.00Percentage 95.0%1. Disaggregation is the process of breaking the aggregate plan into greater detail; one example of this detail is theMaster Production Schedule.A) TrueB) FalsePoints Earned: 5.0/5.0Correct Ans
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