Seminar One Discussion Questions
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Seminar One Discussion Questions

Course Number: ECON 201, Spring 2012

College/University: Lansing

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Seminar One Discussion Questions Due: Friday Points Possible: 50 points Read the Chapter 1 "Information Systems @ Work" on page 19 of the text. Answer the discussion questions and critical thinking questions, and post your answers to the discussion board 1. Would you find an app such as Hiltons or Pricelines useful? Why or why not? Hiltons and Pricelines applications are useful and can be done...

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One Seminar Discussion Questions Due: Friday Points Possible: 50 points Read the Chapter 1 "Information Systems @ Work" on page 19 of the text. Answer the discussion questions and critical thinking questions, and post your answers to the discussion board 1. Would you find an app such as Hiltons or Pricelines useful? Why or why not? Hiltons and Pricelines applications are useful and can be done conveniently. The application of the Internet in the business has become a popular trend. This is a type of m-commerce application in which the service operations of online delivery is service customers order (Stair & Reynolds, 2012, p. 20). Using the application to book a room, purchase tickets, or a travel package is a great service to offer customers. The Priceline Negotiator lets travelers use the app to quickly find and book last-minute hotel service and allows you to save versus published rates. Allowing customers to inquire, check in, and order these fast and reliable services delivers high quality services to customers. (WC 112) 2. How does Hiltons iPhone app allow it to gain a competitive advantage over others in the industry? Hiltons iPhone app allows it to gain a competitive advantage over other by offering mobile commerce. When you use the iPhone app it automatically finds a Hilton hotel nearest to you and the availability (Stair & Reynolds, 2012, p. 19). When traveling to a different city its very easy to get lost and frustrated. I traveled to Chicago for the first time this past weekend and was completely lost. I was able to enjoy my vacation after learning how to use my recent purchase of the iPhone to direct which way to go. The geolocation capability of Hilton app gives you turn- by-turn directions from the phones current location. Hiltons strategic positioning of booking offers its own unique competitive advantage over their competitors. The Hilton app creates value-added user experiences that to deliver the needs of the traveler. (WC-138) Critical Thinking 1. Are you comfortable carrying out financial transactions over a smartphone? If not, what are you concerns? If so, why do you feel it is safe? I used to be comfortable carrying out financial transactions over a smartphone until someone got a hold of my information through the Internet. I am currently resolving an issue of someone purchasing airline tickets with my discover card. I think that security concerns are a major obstacle with apps. Giving out personal information such as financial information scares customers. There is a possibility of having a cell phone hacked. I still use my financial information on the Internet and my phone but still face some anxiety. My problem is being resolved and it shows how real businesses are built and alert to these types of attacks. (WC 106) 2. Should businesses be moving their IS investment from e-commerce (computers) to m-commerce (smartphone)? Will m-commerce eventually make e-commerce obsolete? Why or why not? I dont think businesses should completely move from e-commerce to m-commerce. To remain competitive, businesses should add the strengths of m-commerce. M-commerce builds on the advances made by e-commerce but makes interactions available to a wider audience in a faster way. Many more people have access to a mobile phone that do to computers which allows connecting to wide range of individuals and organizations. Ecommerce is usually associated with buying, selling, and transactions over the Internet through a computer network (Stair & Reynolds, 2012, p. 20). Many businesses are still going to use e-commerce to operate. Although m-commerce is growing standardization by smartphone its hard for me to believe that the advantages of e-commerce will be beat. (WC-117) Reference Stair, R., Reynolds, G. (2012) Principles of Information Systems Tenth Edition: Boston, MA: Course Technology/Cengage Learning.

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Lansing - ECON - 201
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