2204 BA and BAS 324
Human Resource Management
Training
Instructor: ar Topal
1
Training vs. development
Training
Focus on the current job
Scope as individual employees
Short-term horizon
Development
Focus on both the current job and future
jobs
Scope as the entire work group or
organization
Long-term horizon
2
Challenges
Is
training the solution?
Are training goals clear and realistic?
Is training a good investment?
Will training work?
3
Phases: assessment
Organizational
analysis
Task
analysis
Person analysis
Objectives development
4
Phases: conduct-1
Location
On-the-job
Off-the-job
Presentation
Slides and videotapes
Teletraining
Computer-based training (e-learning,
simulations, reality)
virtual Classroom instruction and role-plays
5
Phases: conduct-2
Type
Skills training
Cross-functional training
Team training
Creativity training
Literacy training
Crisis training
Ethics training
Customer service training
6
Phases: evaluation
Four-level
framework
Reaction of trainees
Leaarning level of trainees
Behavioral change
Return on investment
7
Orientation and socialization
Orientation:
a short-term formal program
of informing new employees about what is
expected of them and smoothing the
transition
Socialization: a long-term informal
process that integrates employees into
the organization
Anticipatory
Encounter
Settling in
8