Week MG365 6 Homework Timothy Boyland 1. If you completed the LEAD self instrument, would you be able to assess your leader's style? why, or Why not? If I completed the LEAD self instrument, I would not be able to assess my leader's style of leadership. LEAD self instruct, "...measures self-perception of how an individual behaves as a leader (Hersey p. 213)." To assess your leader's style, LEAD other instrument would be appropriate.
2. Provide four examples of powerless verbal communication. 1. Hedges (I think it will work) 2. Gap filling sounds (ums, ers) 3. Tag filling question (We need your help, don't you think so?) 4. Disclaimers (I would do that, but I am not the boss) 3. What are the four basic functions of nonverbal cues? Provide examples of each. 1. They supplement the verbal by accenting or adding emphasis to certain words (ex. making powerful a gesture). 2. They can substitute for verbal cues (ex. smiles or frowns). 3. They can contradicted the verbal cues (saying "This will work" while sweating, twisting a foot back and forth, and looking for an emergency exit). 4. They regulate the verbal cues. Regulation occurs by increasing the pitch at the end of a sentence that forms a question, pausing and looking at someone to await a response, holding up a hand to stop verbal interaction, and leaving a room, which ends a verbal interaction. 4. What are the guidelines that Carl Rogers proposed to perfect the technique of active listening?
1. Listen for the content of the message 2. Listen for the feelings of the speaker 3. Respond to the feelings of the speaker 4. Note the speaker's cues, both verbal and nonverbal 5. Reflect back to the speaker what you think you are hearing