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Lecture 1 The Challenge of Business
Course: BUSINESS 100, Spring 2009School: University of Toronto
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EytanLasry 206Atkinson 4167362100ext.22878 eytan@yorku.ca Officehours:Tuesday9:3011:30amorby appointment 1 LECTURE1 THECHALLENGESOFBUSINESS Whatarethefundamentalinternalandexternal forceswhichallorg ADMS1000:IntrotoAdminStudies Instructor:anizationsmustalignin theirstruggletosurviveandprosper? Chapter1Karakowsky CaseStudy:SamtheRecordMan 2 INTERNAL&EXTERNALENVIRONMENTS 3 THEINTERNALCONTEXTOF...
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EytanLasry
206Atkinson
4167362100ext.22878
eytan@yorku.ca
Officehours:Tuesday9:3011:30amorby
appointment
1
LECTURE1
THECHALLENGESOFBUSINESS
Whatarethefundamentalinternalandexternal
forceswhichallorg ADMS1000:IntrotoAdminStudies
Instructor:anizationsmustalignin
theirstruggletosurviveandprosper?
Chapter1Karakowsky
CaseStudy:SamtheRecordMan
2
INTERNAL&EXTERNALENVIRONMENTS
3
THEINTERNALCONTEXTOF
ORGANIZATIONS
4
INTERNAL&EXTERNALENVIRONMENTS
1.EconomicForces
2.PoliticalForces
3.SocietalForces
4.CompetitiveForces
5.TechnologicalForces
6.GlobalForces
5
THEINTERNALCONTEXTOF
ORGANIZATIONS(Chap.3)
MANAGINGPEOPLE
Thenatureofmanagement
andmanagerialroles
Differentmanagerial
approachesinahistorical
context
Currentissuesinleadership
andworkplacediversityand
equity
6
THEINTERNALCONTEXTOFORGANIZATIONS
(Chap.4)
ORGANIZATIONALSTRUCTURE
Thestructuralelementsof
organizations
Theevolutionoforganizational
structures
Theoptimalstructure?
Currentissuesinorganization
restructuring
7
THEINTERNALCONTEXTOF
ORGANIZATIONS(Chap.5)
STRATEGICMANAGEMENT
Whatisit?
Thenatureofcompetitive
advantage
External[Industry]analysis
Internal[CoreCompetency]
analysis
Combiningthemand
implementingstrategies
8
SPECIFIC/TASKENVIRONMENT
STAKEHOLDERS
Parties/Groupsthathave
adirectinfluenceonthe
organizatione.g.:
Customers
Suppliers
Labourpool
Competitors
Unions
Distributors
LocalPublic
Government
Media
People
Structure
Strategy
9
INTERNAL&EXTERNALENVIRONMENTS
1.EconomicForces
2.PoliticalForces
3.SocietalForces
4.CompetitiveForces
5.TechnologicalForces
6.GlobalForces
10
GENERALENVIRONMENTSOCIETAL
FORCES(Chap.2)
Societalnorms,behaviors,values
andethicalbeliefs
ManagingStakeholders
CorporateSocialResponsibility
(CSR)
BusinessEthics
11
GENERALENVIRONMENTCOMPETITIVE
FORCES(Chap.6)
Howdoescompetitionwithinindustries
evolveovertime(thelifecyclemodel)?
Whatdrivesindustryevolutionalong
certainpaths?
Whatarethekeysuccessfactorsfor
firmsatdifferentstagesofthelifecycle?
12
GENERALENVIRONMENTTECHNOLOGICAL
FORCES(Chap.6)
Whatarethedifferenttypesofinnovationsand
howdotheyoccur?
Howdoestechnologyevolveovertimealonga
lifecycle?
Canwepredictthepathoftechnological
evolution?
13
GENERALENVIRONMENTGLOBAL
FORCES(Chap.7)
Internationaleventse.g.SARS,Hurricanes,
Tsunamis,terroristacts,politicalevents
MultinationalCorporations
Tradeblocsandagreements:NAFTA,EU
Tradeprotectionism,foreigntakeovers
14
GENERALENVIRONMENTPOLITICAL
FORCES(Chap.8)
Laws,tradeagreements,taxes,regulation,crown
corporations,businessincentivesandsubsidies,
tariffs,quotas
Recenttrendsofderegulationandprivatization
InCanada(andelsewhere)thereisageneraltrend
towardslessgovernmentintervention
15
GENERALENVIRONMENTECONOMIC
FORCES
Aneconomicrecessioncanmeandownsizing,
shutdowns,bankruptcies
Aneconomicboomcanmeanexpansion,hirings,
investmentsinR&D,
Exchangerates,interestrates,monetaryand
fiscalpolicies
16
ADAPTATIONANDORGANIZATIONAL
CHANGE(Chap.9)
Societal
Economic
Global
Political
Organizational
Structure
Strategy
People
Competitive
Technological
17
KEYLEARNINGPOINTS
Internal&externalforcesframeworkandtheir
influenceonorganizations
Connectivityofinternal&externalcontexts
CharacteristicsofCanadianbusinesscontext
18
NEXTSESSION
CSRandBusinessEthics
Karakowsky,Chapter2(p.3764)
Cases:
MaldenMills(Handoutfrom
Website)
CorporationsGiving(textbookp.
80)
19
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