Speech
55 Pages

Speech

Course: SPC 1017, Spring 2012

School: Miami Dade

Word Count: 7705

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1. (Refertothevideo)...Whattypeofpowerdidtheprofessorexertinthewayhepushedforthwiththequiz? A)Reward B)Coercive C)Legitimate Feedback: Correct! D)Referent Points 5.0/5.0 Earned: CorrectAnswer(s): C 2. (Refertothevideo)...Inthevideo,theprofessorisclaimingthatthestudentsaretryingtotrickhiminto believinghedidnotgivethemfairwarningofthequiztheyareabouttotake.Thisisanexampleofsubjective ethics. A)True B)False...

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C 2. (Refertothevideo)...Inthevideo,theprofessorisclaimingthatthestudentsaretryingtotrickhiminto 1. (Refertothevideo)...Whattypeofpowerdidtheprofessorexertinthewayhepushedforthwiththequiz? A)Reward B)Coercive C)Legitimate Feedback: Correct! D)Referent Points 5.0/5.0 Earned: CorrectAnswer(s): believinghedidnotgivethemfairwarningofthequiztheyareabouttotake.Thisisanexampleofsubjective ethics. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 3. (Refertothevideo)...Inthisvideoitisconceivablethatsomestudentsmayhavelegitimatelynotknownabout thequizduetophysicalnoise. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 5.0/5.0 Earned: CorrectAnswer(s): True 4. (Refertothevideo)...Thecommunicationchannelthroughwhichthemessageofanupcomingquizwassentto thestudentswas: A)Email B)Telephone C)Textmessage D)Facetoface Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 5. Smallgroupcommunicationservesboth_____needs(thoseforcompanionship,affection,andsupport)and _____needs(thosethatgetthingsdone). A)emotional;informative Feedback: Seepage3. B)personal,social C)relationship;task D)accommodating;ambiguous Points 0.0/5.0 Earned: CorrectAnswer(s): C 6. __________isconsideredaculturalvariablelargelybecauseculturesteachboysandgirlsdifferentattitudes, beliefs,values,andwaysofcommunicatingtooneanother. A)Gender Feedback: Correct! B)Personality C)Race D)Age Points 5.0/5.0 Earned: CorrectAnswer(s): A 7. Yourabilitytounderstand,analyze,evaluate,andproducemasscommunicationmessages(television,film, radio,newspapers,Websites,etc.)isreferredtoas: A)publiccommunication. B)massmedia. Feedback: Seepage4. C)criticalthinkingability. D)medialiteracy. Points 0.0/5.0 Earned: CorrectAnswer(s): D 8. ShawnmadeanextremelynegativeandinappropriatecommenttoaclassmateabouttheBostonRedSoxand hisinstructoroverheardit.Hequicklyrecantedbysaying,"I'msorry.Thatwasstupid.YouknowIdidn'tmeanit. BostonhasthebestteaminAmerica."Buthisinstructorstillfeltdisturbedbytheexchange.Thisexample demonstrateswhichofthefollowingprinciplesofhumancommunication? A)Communicationisambiguous. B)Communicationisirreversibleandunrepeatable. Feedback: Correct! C)Communicationispunctuated. D)Communicationispurposeful. Points 5.0/5.0 Earned: CorrectAnswer(s): B 9. SometimeswhenRachelspeaksinherpoliticalscienceclass,shegetsblankstaresfromthoselistening.She isexperiencing: A)messagecomplexity. B)messageoverload. C)phaticcommunication. Feedback: Seepage7. D)feedback. Points 0.0/5.0 Earned: CorrectAnswer(s): D 10. Acceptingthatmessageshavemultipleinterpretationsacknowledgeswhichofthefollowingprinciples? A)Communicationinvolvescontentandrelationshipdimensions. B)Communicationisapackageofmessages. C)Communicationisambiguous. Feedback: Correct! D)Communicationispurposeful. Points 5.0/5.0 Earned: CorrectAnswer(s): C 11. Janenehasnoticedthatinmostofherinteractions,individualsperformbothsenderandreceiverroles simultaneously.Onwhichofthefollowingcommunicationmodelsisshefocusing? A)linear B)procedural C)interactional D)transactional Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 12. Usuallyyouencodeanideaintoacodethatothersunderstand,suchasanethniclanguageorashared vocabulary.Butsometimesyoumaywanttoexcludeothers.Whichofthefollowingisanexampleofexcluding others? A)usingachannelthatisdamaged B)speakinginaparticularlanguageorusingjargon Feedback: Correct! C)incorporatingphysicalorphysiologicalnoise D)restrictingyourselftononverbalcommunication Points 5.0/5.0 Earned: CorrectAnswer(s): B 13. Grettawasinvitedtoshareherresearchfindingswiththeboardofdirectors.Theboardconsistedoftwelve memberswhoallarrivedspecificallytolistentoGretta'spresentation.Whichtypeofcommunicationwillbe occurringbetweenGrettaandtheboard? A)interpersonalcommunication B)publiccommunication Feedback: Correct! C)masscommunication D)intrapersonalcommunication Points 5.0/5.0 Earned: CorrectAnswer(s): B 14. Communication____________referstoyourknowledgeofhowcommunicationworksandyourabilitytouse communicationeffectively. A)prowess B)intuition C)competence Feedback: Correct! D)influence Points 5.0/5.0 Earned: CorrectAnswer(s): C 15. Individualshaveavarietyofmisconceptionsaboutthehumancommunicationprocesses.Whichofthe followingbestdescribesabasicmisconceptionthatindividualsstruggletorecognizeabouttheircommunication withothers? A)Communicationdoesnotalwayssolveallofourproblems. B)Meaningsareinpeople,notwords. C)Communicationisalearnedability. D)Communicationisreversible. Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 16. Xiuistryingtodistanceherselffromherfamily'sstrongChineseheritageandattachmenttoancienttradition. Thisindicatesthatsheistryingtoreducehercommitmenttothebeliefsandphilosophiesofherculture, referredtoas: A)culturalconnection. B)ethnicidentity. C)ethnicdistance. Feedback: Seepage20. D)socialcontext. Points 0.0/5.0 Earned: CorrectAnswer(s): B 17. KareemaccessesanumberofInternetblogsforbothentertainmentandresearchpurposes.Henoticesthat someblogscontainalotofusefulinformation,withinterestingfactsandopinions.Otherscontainuselessfluff orarefullofjunk.Thisdegreeofusefulnessofinformationrelatestotheconceptof: A)signaltonoiseratio. B)semanticnoise. C)communicationcompetence. Feedback: Seepage9. D)computermediatedcommunication. Points 0.0/5.0 Earned: CorrectAnswer(s): A 18. ____________isastateofawarenessinwhichyouareconsciousofyourreasonsforthinkingorbehaving. A)Intuition B)Mindfulness Feedback: Correct! C)Consciousness D)Thoughtfulness Points 5.0/5.0 Earned: CorrectAnswer(s): B 19. Speakersarereferredtoasencodersandlistenersorreadersarereferredtoasdecodersinwhich communicationmodel? A)accommodationmodel B)publiccommunicationmodel C)transactionalmodel Feedback: Correct! D)interactionalmodel Points 5.0/5.0 Earned: CorrectAnswer(s): C 20. Oneprincipleofcommunicationisthatitispurposeful.Thefivebasicpurposesofcommunicationare: A)toinform,toentertain,toenlighten,toinfluence,topersuade. B)tolearn,torelate,tohelp,toinfluence,toplay. Feedback: Correct! C)toteach,toinform,tolearn,toconnect,todemonstrate. D)tointeract,toeducate,toassist,toplay,toempower. Points 5.0/5.0 Earned: CorrectAnswer(s): B 5. _________consistsofthebeliefs,waysofbehavingandartifactsofagroup. A)demographics B)families C)society D)culture Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 6. KareemaccessesanumberofInternetblogsforbothentertainmentandresearchpurposes.Henoticesthat someblogscontainalotofusefulinformation,withinterestingfactsandopinions.Otherscontainuselessfluff orarefullofjunk.Thisdegreeofusefulnessofinformationrelatestotheconceptof: A)signaltonoiseratio. Feedback: Correct! B)semanticnoise. C)communicationcompetence. D)computermediatedcommunication. Points 5.0/5.0 Earned: CorrectAnswer(s): A 7. Xiuistryingtodistanceherselffromherfamily'sstrongChineseheritageandattachmenttoancienttradition. Thisindicatesthatsheistryingtoreducehercommitmenttothebeliefsandphilosophiesofherculture, referredtoas: A)culturalconnection. B)ethnicidentity. Feedback: Correct! C)ethnicdistance. D)socialcontext. Points 5.0/5.0 Earned: CorrectAnswer(s): B 8. Whichofthefollowingistrueregardingethnocentrism? A)Ethnocentrismisaformofperceptioninwhichweselectandchoosetobelieveonlycertaintraitsor attributesaboutagroupofpeople. B)Ethnocentrismisatoolforimprovingyourabilitytoperceivepeopleandcommunities. C)Ethnocentrisminvolvesassumingthatourviewofourowncultureissuperiortotheviewofanyother cultures. Feedback: Correct! D)Ethnocentricpeopleexpressagreatdealofprideintheirheritage. Points 5.0/5.0 Earned: CorrectAnswer(s): C 9. Amessagethatmakesreferencetoanothermessageisreferredtoasa: A)channel. B)signal. C)metamessage. Feedback: Correct! D)message. Points 5.0/5.0 Earned: CorrectAnswer(s): C 10. Oneprincipleofcommunicationisthatitispurposeful.Thefivebasicpurposesofcommunicationare: A)toinform,toentertain,toenlighten,toinfluence,topersuade. B)tolearn,torelate,tohelp,toinfluence,toplay. Feedback: Correct! C)toteach,toinform,tolearn,toconnect,todemonstrate. D)tointeract,toeducate,toassist,toplay,toempower. Points 5.0/5.0 Earned: CorrectAnswer(s): B 11. ShawnmadeanextremelynegativeandinappropriatecommenttoaclassmateabouttheBostonRedSoxand hisinstructoroverheardit.Hequicklyrecantedbysaying,"I'msorry.Thatwasstupid.YouknowIdidn'tmeanit. BostonhasthebestteaminAmerica."Buthisinstructorstillfeltdisturbedbytheexchange.Thisexample demonstrateswhichofthefollowingprinciplesofhumancommunication? A)Communicationisambiguous. B)Communicationisirreversibleandunrepeatable. Feedback: Correct! C)Communicationispunctuated. D)Communicationispurposeful. Points 5.0/5.0 Earned: CorrectAnswer(s): B 12. Sidneyhasaveryparticularviewaboutorganization.Hevaluespredictabilityandneedstobesurroundedby order,andhedoesn'tlikeambiguityorsurprises.Whichdimensionofcultureisinvolvedhere? A)highandlowcontext B)individualismandcollectivism Feedback: Seepage19. C)powerdistance D)uncertaintyavoidance Points 0.0/5.0 Earned: CorrectAnswer(s): D 13. Yourabilitytounderstand,analyze,evaluate,andproducemasscommunicationmessages(television,film, radio,newspapers,Websites,etc.)isreferredtoas: A)publiccommunication. B)massmedia. C)criticalthinkingability. D)medialiteracy. Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 14. Individualshaveavarietyofmisconceptionsaboutthehumancommunicationprocesses.Whichofthe followingbestdescribesabasicmisconceptionthatindividualsstruggletorecognizeabouttheircommunication withothers? A)Communicationdoesnotalwayssolveallofourproblems. B)Meaningsareinpeople,notwords. C)Communicationisalearnedability. D)Communicationisreversible. Feedback: Correct! Points 5.0/5.0 Earned: CorrectAnswer(s): D 15. Usuallyyouencodeanideaintoacodethatothersunderstand,suchasanethniclanguageorashared vocabulary.Butsometimesyoumaywanttoexcludeothers.Whichofthefollowingisanexampleofexcluding others? A)usingachannelthatisdamaged B)speakinginaparticularlanguageorusingjargon Feedback: Correct! C)incorporatingphysicalorphysiologicalnoise D)restrictingyourselftononverbalcommunication Points 5.0/5.0 Earned: CorrectAnswer(s): B 16. Speakersarereferredtoasencodersandlistenersorreadersarereferredtoasdecodersinwhich communicationmodel? A)accommodationmodel B)publiccommunicationmodel C)transactionalmodel Feedback: Correct! D)interactionalmodel Points 5.0/5.0 Earned: CorrectAnswer(s): C 17. Smallgroupcommunicationservesboth_____needs(thoseforcompanionship,affection,andsupport)and _____needs(thosethatgetthingsdone). A)emotional;informative B)personal,social C)relationship;task Feedback: Correct! D)accommodating;ambiguous Points Earned: 5.0/5.0 CorrectAnswer(s): C 18. Grettawasinvitedtoshareherresearchfindingswiththeboardofdirectors.Theboardconsistedoftwelve memberswhoallarrivedspecificallytolistentoGretta'spresentation.Whichtypeofcommunicationwillbe occurringbetweenGrettaandtheboard? A)interpersonalcommunication B)publiccommunication Feedback: Correct! C)masscommunication D)intrapersonalcommunication Points 5.0/5.0 Earned: CorrectAnswer(s): B 19. Thefivedimensionsofcultureincludeallofthefollowing,except: A)individualismcollectivism B)culturalambiguity Feedback: Correct! C)uncertaintyavoidance D)powerdistance Points 5.0/5.0 Earned: CorrectAnswer(s): B 20. __________isconsideredaculturalvariablelargelybecauseculturesteachboysandgirlsdifferentattitudes, beliefs,values,andwaysofcommunicatingtooneanother. A)Gender Feedback: Correct! B)Personality C)Race D)Age Points 5.0/5.0 Earned: CorrectAnswer(s): A Chapter 2 1. (Refertothevideo)...OfthefourselvesrepresentedbytheJohariWindow,whichrepresentsmostofthe informationSarahsharedintheblog? A)Unknown B)Open C)Hidden D)Blind Points 0.0/5.0 Earned: CorrectAnswer(s): B 2. (Refertothevideo)...TheconceptofselfdisclosureisthebesttermtodescribetheprocessofwhatSarah sharedinherblog. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): True 3. (Refertothevideo)...Sarah'sselfconceptisthemeasureofhowvaluableshethinkssheisforallofyour activitiesandaccomplishments. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 4. (Refertothevideo)...Ofthefourareaspertainingtoselfconcept,whichdoesSarahemphasizethemostinher blog: A)Howothersseeher. B)Howshecompareswithothers. C)Howsheseesherself. D)Howshefitsinwithherculture. Points 0.0/5.0 Earned: CorrectAnswer(s): C 5. Ericisdevelopingtheselfknowledgethatcomesfromunderstandinghowhemightappeartoothersaswellas himself.Thisiscalled: A)selfreflection. B)selfunderstanding. C)selfawareness. D)selfconcept. Points 0.0/5.0 Earned: CorrectAnswer(s): C 6. Marlawantstobetteranalyzeherperceptionstofurtherincreasetheaccuracyinvolvedintheperception process.Whatadvicemighthelpher? A)Recognizetherolethatothersplayinthedevelopmentofyourperceptions. B)Avoidmakingearlyassessmentsuntilallinformationisavailable. C)Recognizetherolethatthemediaplayinyourperceptionsofothers. D)Makeearlyassessmentsofthebehaviorsofothers. Points 0.0/5.0 Earned: CorrectAnswer(s): B 7. Zacharyleansbackandlistenstothejazzstationhehasfoundontheradio.Whichperceptionstageinvolves individualsactivelychoosinganeventtoperceive? A)interpretation B)stimulation C)organization D)evaluation Points 0.0/5.0 Earned: CorrectAnswer(s): B 8. Webuildaselfconceptthatreflectsthewaywebelieveothersseeus.Thisdescribeswhichconcept? A)lookingglassself B)selfdisclosure C)selfesteem D)selfawareness Points 0.0/5.0 Earned: CorrectAnswer(s): A 9. Afteralongtalkwithhiswife,Daviddisclosedhisfeelingsaboutwherehewouldliketheirrelationshiptobein thenextfewyears.Asaresult,David'swifefeltobligatedtoindicatehowshealsofeltabouttheirrelationship andwhereitwasgoing.WhichofthefollowingisthemainreasonDavid'swifedisclosedinformationinthe abovesituation? A)keepingdisclosuresconfidential B)beingwillingtoreciprocate C)usingdisclosuresagainsttheotherperson D)supportingandreinforcingthediscloser Points 0.0/5.0 Earned: CorrectAnswer(s): B 10. Whichofthefollowingsuggestionsisthebestadviceforselfdisclosinginanambiguoussituation? A)Waitbeforedoinganyselfdisclosingatall. B)Itisbesttorevealahighdegreeofselfdisclosure. C)Doitcautiously. D)Doitquicklyandsmoothly. Points 0.0/5.0 Earned: CorrectAnswer(s): C 11. Charleshasadifficulttimerememberingthedetailedinformationthathischemistryprofessorprovidesduring lectures.Hedecidestotaketheformulasheisrequiredtolearnfortheexamandconnectthevarioussignsand symbolstohisownpersonalexperiences.WhichofthefollowingmethodsisCharlesusingtohelpwithrecall? A)contrast B)similarity C)proximity D)stereotyping Points 0.0/5.0 Earned: CorrectAnswer(s): B 12. Kenwantstoreduceuncertaintyandincreasetheaccuracyofhisperceptions.Whichtechniquewouldhelp him? A)perceptionchecking B)perceptionevaluation C)perceptionanalysis D)perceptualdetection Points 0.0/5.0 Earned: CorrectAnswer(s): A 13. JacobisonlyabletorememberthelastfewideasthatShaneshareswithhimeverytimetheymeetforastudy session.Whenthisoccurs,Jacobisexperiencinga: A)primacyeffect. B)Pygmalioneffect. C)recencyeffect. D)haloeffect. Points 0.0/5.0 Earned: CorrectAnswer(s): C 14. Kendallfeelsmoreopenandismorewillingtorevealherselfwhencommunicatingonlinethaninafacetoface situation.Thisphenomenoniscalled: A)selectiveattention. B)selfdisclosurereward. C)disinhibitioneffect. D)dyadiceffect. Points 0.0/5.0 Earned: CorrectAnswer(s): C 15. TonyfelttheywereatapointintheirrelationshipinwhichheshouldtellTiffanyhelovedher.Hefeltitwas importanttodisclosethisinformationbecausehewashopingthatshewouldalsodisclosesimilarfeelings abouthim.WhichofthefollowingreasonsisTonyfulfillingwithhisselfdisclosuretoTiffany? A)catharsis B)selfpresentation C)relationshiptermination D)relationshipdevelopment Points 0.0/5.0 Earned: CorrectAnswer(s): D 16. Theprocessbywhichindividualsgrouptwoormorestimulithatareclosetogetherisdefinedbywhichofthe followingterms? A)similarity B)figureground C)proximity D)contrast Points Earned: 0.0/5.0 CorrectAnswer(s): C 17. Theselffulfillingprophecysuggestswhichofthefollowingideas? A)Individualsuseasystemoffixedrulesthathelpconnectdifferentcharacteristicstogether. B)Individualsmakepredictionsthatcometruebecausetheyactasiftheseweretrue. C)Individualsoperateunderaculturallyestablishedsetofrulesforassessingthequalitiesofothers. D)Individualsusedifferentrulestructurestoassessthequalitiesofothers. Points 0.0/5.0 Earned: CorrectAnswer(s): B 18. RalphovervaluesthecontributionsofMaria'spersonality,suchasherwittysenseofhumorandundervalues thefactthatsheisveryinfluencedbytheexpectationsofothers.Ralphisexperiencingthe __________________. A)fundamentalattributionerror. B)culturalbias. C)recencyeffect. D)haloeffect. Points 0.0/5.0 Earned: CorrectAnswer(s): A 19. Jacksonhasalwaysbelievedthatwomencouldnotbemedicaldoctorsandhisexperiencewithdoctorshas supportedthisnotion.So,whenhewasintroducedtohisnewfemalephysician,hewasunabletoacceptheras hisdoctor.WhichofthefollowingtermsdescribesthisperceptualproblemthatJacksonisexperiencing? A)labeling B)stereotyping C)attribution D)compartmentalizing Points 0.0/5.0 Earned: CorrectAnswer(s): B 20. Whichofthefollowingbestdescribestheconceptofselfdisclosure? A)selfassessmentsmadepublictoothers B)informationrevealednonverballytoothers C)informationuncoveredaboutothers D)informationvoluntarilysharedwithothers Points 0.0/5.0 Earned: CorrectAnswer(s): D Chapter 3 1. (Refertothevideo)...WhichofthefollowingbarrierstolisteningwasmostevidentinBrian'smotherasshe attemptedtocommunicatewithhim? A)Physicaldistractions B)Prematurejudgment C)Lackofappropriatefocus D)Biases Points 0.0/5.0 Earned: CorrectAnswer(s): C 2. (Refertothevideo)...AtwhatstageoflisteningdidthecommunicationbetweenBrianandhismotherbreak down? A)Receiving B)Remembering C)Understanding D)Responding Points 0.0/5.0 Earned: CorrectAnswer(s): C 3. (Refertothevideo)...Brian'smother'sprimarylisteningstylewasempathiclistening. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 4. (Refertothevideo)...Brian'smotherseemedtunedintoBrian'snonverbalcommunicationandresponded appropriatelytothosesignals. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 5. Whichofthefollowingwouldbeincludedintheskillsneededtolistenwithempathy? A)Attempttooffercriticism. B)Payparticularattentiontothecontent. C)Attempttoofferadvice. D)Attempttofeelwhattheotherpersonisfeeling. Points 0.0/5.0 Earned: CorrectAnswer(s): D 6. Howmanystagesarethereinthelisteningprocess? A)5 B)6 C)4 D)3 Points 0.0/5.0 Earned: CorrectAnswer(s): A 7. Whichofthefollowingbestreflectswhatresearchsuggestsaboutthelisteningstylesofwomenandmen? A)Womenlistenprimarilytoestablishrelationships. B)Menplaydowntheirexpertise. C)Menusemorelisteningcues. D)Womeninterruptmore. Points 0.0/5.0 Earned: CorrectAnswer(s): A 8. Allofthefollowingaredisclaimers,except: A)Appealsforsuspensionofjudgment B)Hedging C)Modifying D)Credentialling Points 0.0/5.0 Earned: CorrectAnswer(s): C 9. Whenthespeakerandthelistenercomefromdifferent_____orareofdifferent_____,theinevitable differencesincommunicationarenaturallymuchgreater. A)cultures;genders B)families;ethnicgroups C)neighborhoods;nationalities D)socioeconomiclevels;statuslevels Points 0.0/5.0 Earned: CorrectAnswer(s): A 10. JacksaysthattheAIDSepidemicinAfricais"anunhelpfultrend."Jackisusingwhichlanguagefallacy? A)Weaselwords B)Euphemism C)Gobbledygook D)Jargon Points 0.0/5.0 Earned: CorrectAnswer(s): B 11. Whichofthefollowinglisteningbehaviorsismoretypicalformales? A)listeningtocontrolinformationandtheconversation B)listeningtoengageinatopictheyknowlittleabout C)listeningtobuildrapport D)listeningtoestablishrelationships Points 0.0/5.0 Earned: CorrectAnswer(s): A 12. Inrecentyears,medicaleducatorshaveintroducedaconceptcalled"narrativemedicine"toteachdoctorshow to: A)discusshighlytechnicalterminologywithpatients. B)betterexplainconditionsandsurgicalprocedures. C)understandtheirpatients'emotionsandmentalstates. D)listentotheirpatientsandunderstandtheimpactoftheirownperceptions. Points 0.0/5.0 Earned: CorrectAnswer(s): D 13. Thomasistoldthatheshouldbeamoreactivelistener.Thismeansheshould: A)rememberthespeaker'scommunicationwordforword. B)appearanimated,makefacialexpressions,andlookinterestedasthepersonisspeaking. C)expressunderstandingofthespeaker'sfeelings. D)avoidparaphrasingthespeaker'sthoughts,asthiscanleadtomisperceptionsandmisunderstandings. Points 0.0/5.0 Earned: CorrectAnswer(s): C 14. Theprocessoflisteningis___________. A)linear. B)convoluted. C)circular. D)haphazard. Points 0.0/5.0 Earned: CorrectAnswer(s): C 15. _________asksthatyou(thelistener)separatethemessagefromthespeaker. A)Hedging B)Appealing C)Disclaiming D)Credentialling Points 0.0/5.0 Earned: CorrectAnswer(s): A 16. Thetendencytointegrateandadaptwhatyouhearorthinkyouheartoyourownbiases,prejudices,and expectations,iscalled: A)amplification. B)assimilation. C)association. D)adaptation. Points 0.0/5.0 Earned: CorrectAnswer(s): B 17. Itiseasiertorememberifyouapplyallofthefollowing,except: A)summarizethemessageinacondensedform B)undergohypnosistraining C)identifythecentralideas D)repeatnamesorkeyconceptsaloud Points 0.0/5.0 Earned: CorrectAnswer(s): B 18. Kevinislisteningtothelectureprovidedbyhisinstructorduringhisphysicsclass.Heismostlikelylisteningfor whichofthefollowingreasons? A)depthinformation B)appreciation C)surfaceinformation D)empathy Points 0.0/5.0 Earned: CorrectAnswer(s): C 19. Aliceispracticingnonjudgmentallisteningasawaytomoreeffectivelyevaluatetheinformationshereceives fromothers.WhichofthefollowingisawaythatAlicecanimproveherabilitytobecomeanonjudgmental listener? A)Recognizeyourownbiases. B)Focusonthetendencytosharpen. C)Filteroutcomplexinformation. D)Avoidcriticallistening. Points 0.0/5.0 Earned: CorrectAnswer(s): A 20. Samwashearinghisbosssayhebothvaluedhiscontributionsandthoughthecouldgetalongfinewithouthis opinions.Sam'sbosswassending___________. A)complementarymessages. B)confluentmessages. C)congruentmessages. D)mixedmessages. Points Earned: 0.0/5.0 CorrectAnswer(s): D Chapter 5 1. (Refertothevideo)...Theemployeeinthisvideoexpressedhimselfmostlythroughemblems. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 2. (Refertothevideo)...Thefacialfeedbackgivenbytheemployeeinvitedthebusinessownertocontinuetalking andaskingquestions. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 3. (Refertothevideo)...Theproxemicdistancebetweenthetwocharacterswasbestmeasuredas: A)Persona B)Intimate C)Social D)Public Points 0.0/5.0 Earned: CorrectAnswer(s): A 4. (Refertothevideo)...Whichofthefollowingwastheprimarywaytheemployeecommunicatedwiththe D 5. Thestudyofsmellcommunicationiscalled: A)Olfactics B)Olfactory C)Nasalotics D)Sensoritics Points 0.0/5.0 Earned: CorrectAnswer(s): businessowner? A)Illustrators B)Regulators C)Adaptors D)Affectdisplays Points 0.0/5.0 Earned: CorrectAnswer(s): A 6. Comparedtomen,womentendto_____whilespeakingandinlistening,andwhilecommunicatingwithboth menandwomen. A)maintainacloserdistancetotheotherperson B)makeeyecontactmoreandmaintainitlonger C)refrainfromshowingtheiremotions D)useterritorialmarkers Points 0.0/5.0 Earned: CorrectAnswer(s): B 7. Touchcommunication,alsocalled__________communication,isthemostprimitiveformofnonverbal communication. A)sensory B)tactile C)temperament D)textile Points 0.0/5.0 Earned: CorrectAnswer(s): B 8. Robertistalkingquicklyandexcitedly,barelytakingabreath.Ashegoesonandon,Sarinaholdsupherhand toindicate"STOP."Sarina'snonverbalgestureisanexampleofa(n): A)affectdisplay. B)regulator. C)adaptor. D)illustrator. Points 0.0/5.0 Earned: CorrectAnswer(s): B 9. Duringalongconversation,younoticedthatyouwererunninglateforanupcomingclass.Tostopthe conversationyoupointedtoyourwatchandsaid,"IneedtogetgoingorI'llbelate."Whichofthefollowinguses isyournonverbalbehaviorservinginthissituation? A)deceiving B)regulating C)paralinguistic D)repeating Points 0.0/5.0 Earned: CorrectAnswer(s): B 10. Stevenisaveryquietpersonwhowouldprefertoutilizenothingbuthisnonverbalbehaviorstocommunicate withothers,ifthatwerepossible.Helimitshisverbalcommunicationandoftensimplyshakeshishead"yes" and"no"whenpeopleaskhimquestions.WhichofthefollowingmethodsisStevenusingtoeliminatetheuse ofverbalcommunication? A)contradict B)substitute C)repeat D)accent Points 0.0/5.0 Earned: CorrectAnswer(s): B 11. Individualsnormallyremovethemselvesphysicallyfrominteractionwhenaddressinglargegroups.Which proxemicdistancedoesthisinvolve? A)intimatedistance B)publicdistance C)socialdistance D)personaldistance Points 0.0/5.0 Earned: CorrectAnswer(s): B 12. Afterwatchingthepresident'sspeechwithhisfriends,Glenstartsalivelyconversationandhopestohearother people'sopinionsaboutit.Hewantstopositionhimselfatthedistanceconsideredtobethemostcomfortable forthefreeexchangeoffeedback.Inthiscase,hewouldmaintaina(n): A)intimatedistance. B)publicdistance. C)personaldistance. D)socialdistance. Points 0.0/5.0 Earned: CorrectAnswer(s): C 13. InChina,thecolor__________signifieswealthandauthority. A)green B)red C)blue D)yellow Points 0.0/5.0 Earned: CorrectAnswer(s): D 14. Whichofthefollowingtendstobetrueconcerningpeoplewhooperateonpolychronictime? A)Theyconsiderajobtobethemostimportantpartofaperson'slife. B)Theyconsiderprivacytobeextremelyimportant. C)Theydoonethingatatime. D)Theytreattimeschedulesandplansasuseful,notsacred. Points 0.0/5.0 Earned: CorrectAnswer(s): D 15. IntheUS,thecolor____________signifiescapitalism,goaheadandenvy. A)red B)blue C)green D)yellow Points 0.0/5.0 Earned: CorrectAnswer(s): C 16. InsideAmanda'scubicleatwork,ahugeletter"A"hangsonthewallandastickerthatsays"Amanda'splace" isonthecomputermonitor.Toclaimherspace,Amandahasused: A)territorialmarkers. B)earmarkers. C)boundarymarkers. D)centralmarkers. Points 0.0/5.0 Earned: CorrectAnswer(s): B 17. Brendastaysoutallnightduringaheavysnowstormanddoesn'tgethometillthefollowingevening.Her mothersays,"Itwouldhavebeenpolitetocall,sinceitwastheworstblizzardofthedecade."Brendapointsout thatsheistwentythreeyearsoldandnotachildanymore.Shegivesanumberofexamplesofher independenceandmaturity.Hermotherremainssilent.Whatfunctiondoeshermother'ssilencefulfill? A)touseasaweapontohurtBrenda B)todealwithpersonalanxietyorshyness C)topreventcommunicationwithBrenda D)togiveBrendatimetothinkanddigesttheinformationpresented Points 0.0/5.0 Earned: CorrectAnswer(s): D 18. Themembersofa_____tendtominimizethelevelofclosenessandamountoftouchtheydisplayduring conversationswithothers. A)noncontactculture B)proxemicculture C)localizedculture D)contactculture Points 0.0/5.0 Earned: CorrectAnswer(s): A 19. _____________messagesareconveyedthroughobjectsorarrangementsmadebyhumanhands. A)Artifactual B)Gestures C)Facialexpressions D)Body Points 0.0/5.0 Earned: CorrectAnswer(s): A 20. Afterdatingfortenyears,ChristopherandLaurenwereforcedtospendthesummerapartfromoneanother.At theairport,ChristopherturnedtoLaurenandsaid,"Iwillalwaysloveyou"andbegantocry.Thiseventbest illustrateswhichuseofnonverbalcommunication? A)substitution B)paralanguage C)complementation D)repetition Points 0.0/5.0 Earned: CorrectAnswer(s): C Chapter 4 (Refertothevideo)...Whattypeofsexistspeechisthemaleactorguiltyofusing? A)Individual B)Institutional C)Heterosexist D)Corporate Points 0.0/5.0 Earned: CorrectAnswer(s): A 2. (Refertothevideo)...Thetypesofnameschosenbythemalecharacterforhismessagearegoodexamplesof sexistspeech. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): True 3. (Refertothevideo)...Theinterpretationofthesexualnamesinthespeechbythefemalecharacterwouldbe considereddenotativeinnature. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 4. (Refertothevideo)...Thetypesofnameschosenbythemalecharacterforhismessagearegoodexamplesof heterosexistspeech. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 5. Rebeccahadaproblemwithherlevelofdirectnesswhencommunicatingwithothers.Accordingtoresearchon maleandfemaledifferencesforcommunicatingdirectness,whichofthefollowingistrue? A)Womentendtobemoredirect. B)Womentendtobemorebluntorrudewiththeirspeech. C)Womentendtocommunicatepowerlessnessanddiscomfortwiththeirownauthority. D)Mentendtobemoreindirectwhenmakingrequestsofothers. Points 0.0/5.0 Earned: CorrectAnswer(s): C 6. Allofthefollowingareconcretewords,except: A)tree B)film C)bicycle D)concept Points 0.0/5.0 Earned: CorrectAnswer(s): D 7. ___________isthesubjectiveoremotionalmeaningthatspecificspeakersorlistenersgivetoaword. A)Connotation B)Denotation C)Communication D)Separation Points 0.0/5.0 Earned: CorrectAnswer(s): A 8. Languagethatdisparagessomeonebecauseofhisorhergenderisconsidered_______language. A)sexist B)ageist C)gendered D)heterosexist Points 0.0/5.0 Earned: CorrectAnswer(s): A 9. Anthonyoftendisplaysanumberofdisconfirmationbehaviorsduringhisinteractionswithothers.Whatadvice mightyouofferAnthonytobecomebetteratconfirmingratherthandisconfirmingwhenspeakingwithothers? A)Focusonyouraccomplishmentsandachievements. B)Demonstrateunderstandingofwhattheotherpersonsaysandmeans. C)Reducenonverbalcontactincludingtouchingandhugging. D)Avoidaskingquestionsorpryingintotheotherperson'sthoughtsandfeelings. Points 0.0/5.0 Earned: CorrectAnswer(s): B 10. Thistermisusedtodescribethefallacyofthe"either/or"andexplainstheworldinextremes. A)Assimilation B)Polarization C)Accommodation D)Bifurcation Points 0.0/5.0 Earned: CorrectAnswer(s): B 11. Whenyouretainjudgmentofaperson,despitetheinevitablechangesinthatperson,youareengagingin ________evaluation. A)stereotyped B)system C)static D)fluid Points 0.0/5.0 Earned: CorrectAnswer(s): C 12. Gabriellafoundherselfjumpingtoconclusionsaboutpeoplebythetimeshehearsonlyhalfofthestoryorthe event.WhichofthefollowingtermsreflectstheassumptionsthatGabriellaismakingregardingotherpeople? A)inferences B)interpretations C)beliefs D)conclusions Points 0.0/5.0 Earned: CorrectAnswer(s): A 13. Wordsthatarehighlypositive,suchas"She'sarealsweetheart,"aresometimescalled: A)realwords B)snarlwords C)comfywords D)purrwords Points 0.0/5.0 Earned: CorrectAnswer(s): D 14. Thoughtheychangeovertime,whichofthefollowingtermsiscurrentlyanacceptedandpreferredcultural identifier? A)"olderperson" B)"elderlyperson" C)"seniorcitizen" D)"retiree" Points 0.0/5.0 Earned: CorrectAnswer(s): A 15. SabrinainvitedherfriendsfromtheelementaryschoolfacultyforSundaybrunch.Herhusband,Lee,rolledhis eyesandsaid,"Ohboy,aroomfullofschoolteachers,whatablastthiswillbe."Lee'sfailuretodistinguish betweensimilar,butdifferentpeopleiscalled: A)visualization. B)staticevaluation. C)polarization. D)indiscrimination. Points 0.0/5.0 Earned: CorrectAnswer(s): D 16. Generalwordsortermsarecalled: A)equivocalterms. B)purrwords. C)abstractions. D)jargon. Points 0.0/5.0 Earned: CorrectAnswer(s): C 17. A_____dictatesthewaysthatpeopleproperlyinteractandfunctionwithinaculture. A)culturalrule B)principleofdirectness C)conversationalmaxim D)confirmation Points 0.0/5.0 Earned: CorrectAnswer(s): A 18. "Gaybashing"andtheuseofcertainlanguagethatcanbeconstruedasdisparagingtogaymenorlesbiansis aformof: A)individualheterosexism. B)sexism. C)institutionalheterosexism. D)sexualharassment. Points 0.0/5.0 Earned: CorrectAnswer(s): A 19. Theprincipleofcooperationhasfoursubprinciples,or_____.Theseelaborateontheculturallyaccepted assumptionthatinanyinteraction,bothpartieswillmakeanefforttounderstandoneanother. A)extensionaldevices B)culturalrules C)conversationalmaxims D)intensionalorientations Points 0.0/5.0 Earned: CorrectAnswer(s): C 20. AftertalkingwithWilliamforthefirsttime,Daniellesaidtoherself,"Idoubtifhelikesme.Butthenagainit's hardtotell.Itwasourfirstdate.Itwasloudintherestaurantsowecouldn'ttalkmuch,andwedidn'thavealot oftimetonight,etcetera."ThisstatementaboutWilliam'sinterestinDaniellewouldbeclassifiedasa(n): A)extensionalorientation. B)inferentialstatement. C)observationalstatement. D)factualstatement. Points 0.0/5.0 Earned: CorrectAnswer(s): A Chapter 6 1. (Refertothevideo)...Themalecharacterwasprimarilytryingtoregulatetheconversationthroughwhichofthe followingcues? A)Backchanneling B)Turndenying C)Interruptions D)Turnrequesting Points 0.0/5.0 Earned: CorrectAnswer(s): B 2. (Refertothevideo)...Thisconversationwasvoidofanyphaticmessages. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 3. (Refertothevideo)...Phaticmessagestypicallyoccurinwhichstageoftheinterpersonalcommunication process? A)Feedforward B)Business C)Opening D)Feeback Points 0.0/5.0 Earned: CorrectAnswer(s): A 4. (Refertothevideo)...Thefeedbackthemalecharacterwasgivingwaslargelynegative. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): True 5. ______________cuesareusedtocommunicatevarioustypesofinformationbacktothespeakerwithout assumingtheroleofspeaker. A)turnrequesting B)backchanneling C)turndenying D)turnyielding Points 0.0/5.0 Earned: CorrectAnswer(s): B 6. A__________messageisonewhichsignalsthatcommunicationwilltakeplace. A)elastic B)phatic C)erratic D)personal Points 0.0/5.0 Earned: CorrectAnswer(s): B 7. Thepurposeof__________________cuesistocommunicatethatyouaslistenerwouldliketosaysomething andtakeaturnasspeaker. A)turnchanneling B)turnrequesting C)turndenying D)turnmaintaining Points 0.0/5.0 Earned: CorrectAnswer(s): B 8. Thesecondstepintheinterpersonalcommunicationprocessis____________. A)feedforward B)closing C)business Points 0.0/5.0 Earned: CorrectAnswer(s): A 9. Whichstagesofcommunicationwouldyoubemostlikelytohearsomeonesay,"Howareyou?" A)feedback B)feedforward C)opening D)closing Points 0.0/5.0 Earned: CorrectAnswer(s): C 10. In_________eachpersonisbothspeakerandlistener,senderandreceiver. A)monologue B)interruptions C)immediacy D)dialogue Points 0.0/5.0 Earned: CorrectAnswer(s): D 11. WhenBrianisdonetalkingandwantstheotherpersontorespond,heliftshisarms,openshispalms,shrugs, andsays,"AmIright?"Brianisusing: A)turnrequestingcues. B)turntakingcues. C)turnyieldingcues. D)turndenyingcues. Points 0.0/5.0 Earned: CorrectAnswer(s): C 12. Allofthefollowingareconsideredpersonalformsofcommunication,except: A)brotherstalkingwithsisters B)Doctortalkingwithpatient C)parentscommunicatingwithchildren D)husbandstalkingwithwives Points 0.0/5.0 Earned: CorrectAnswer(s): B 13. ___________areattemptsonthepartofthelistenertotakeovertheroleofspeaker. A)rudeness B)interruptions C)monologue D)hostility Points 0.0/5.0 Earned: CorrectAnswer(s): B 14. Allofthefollowingaregeneralpurposesofinterpersonalcommunication,except: A)learn B)dominate C)play D)influence Points 0.0/5.0 Earned: CorrectAnswer(s): B 15. Inthefeedforwardstageofinterpersonalcommunication,youareattemptingtoopenthe_________of communication. A)disclosure B)emotions C)rapport D)channels Points 0.0/5.0 Earned: CorrectAnswer(s): D 16. Conversationtakesplacein____steps____________________. A)4 B)2 C)5 D)3 Points 0.0/5.0 Earned: CorrectAnswer(s): C 17. Ezraapproachedhismanagerandbegandiscussingafewideashehadfororganizingthedepartment'sdaily workflow.HismanagerbegantointerruptbutEzratookabreath,helduphishand,avoidedeyecontact,and continuedspeaking.Ezraisusing: A)altercasting. B)turnyieldingcues. C)turnmaintainingcues. D)dialogiccommunication. Points 0.0/5.0 Earned: CorrectAnswer(s): C 18. Thepurposeof__________________cuesistocommunicatethatyouareasspeakerarefinishedandwant toturntheroleofspeakerovertotheonelistening. A)turnyielding B)turnrequesting C)turnchanneling D)turnmaintaining Points 0.0/5.0 Earned: CorrectAnswer(s): A 19. ____________communicationisthatwhichoccursbetweentwopeoplewhohavearelationshipandwhoare influencedbyeachother'smessages. A)Public B)Intrapersonal C)Social D)Interpersonal Points 0.0/5.0 Earned: CorrectAnswer(s): D 20. Inordertocreateimmediacy,Maureendecidestofocusontheremarksofothers,letthemknowtheywere heard,andgiveappropriatefeedback.WhichtechniqueforcommunicatingimmediacyisMaureenusinghere? A)focusingonculturalsensitivity B)communicatingexpressiveness C)expressingpsychologicalcloseness D)orientingtheconversationtotheotherperson Points 0.0/5.0 Earned: CorrectAnswer(s): D Chapter 7 1. (Refertothevideo)...AtfirstglanceitwouldappearthatJimandJackweredrawntoafriendshipbasedupon similarityandnotcomplementary. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 2. (Refertothevideo)...IfJimandJackwantedtoresolvethisconflicttheywouldneedtoenterthe_________ phaserelationship. A)Contact B)Dissolution C)Involvement D)Repair Points 0.0/5.0 Earned: CorrectAnswer(s): D 3. (Refertothevideo)...ItappearsthatJimandJack'srelationshipisinthedeteriorationstagebecausetheyare unabletoresolvearelativelysimpleconflict. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): True 4. (Refertothevideo)...TherelationshipbetweenJimandJackcouldbecorrectlyclassifiedasaprimary relationship. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 5. Thetwomostcommonfeelingstheaccompanytheendingofarelationshiparelonelinessand_________. A)fear. B)excitement. C)depression. D)anger. Points 0.0/5.0 Earned: CorrectAnswer(s): C 6. Forthosewhocommunicatewithothersinanonlineformat,whichofthefollowingbenefitsoradvantages wouldtheymostlikelyexperience? A)decreasedanonymity B)achanceforgenuineandsincererelationships C)increasedphysicalsafety D)moreemphasisonnonverbalcues Points 0.0/5.0 Earned: CorrectAnswer(s): C 7. SteveispushinghardonBarbtogetengagedbutBarb'sresponseisthatshedoesn'twanttomakethat commitmentrightnow.BarbissendingStevea__________message. A)repair B)maintenance C)dissolution D)distancing. Points 0.0/5.0 Earned: CorrectAnswer(s): B 8. CarlandWandalivenexttoeachotherintheapartmentbuilding.Theyseeeachotheralmosteverydayand arefriendlybuthavenointerestinaromanticorevenasocialrelationship.Whatkindoffriendshipdothey have? A)Receptive B)Redundant C)Reciprocity D)Association Points 0.0/5.0 Earned: CorrectAnswer(s): D 9. JoannaandGeofflivetogethersotheycansharetherent,food,andutilities.Theygetalong,butthey're togethermoreasamatterofconveniencethanduetoanyrealinterestinoneanother.Whichtypeoffriendship doJoannaandGeoffhave? A)association B)equitable C)reciprocity D)receptivity Points 0.0/5.0 Earned: CorrectAnswer(s): A 10. Alovethatispeacefulandtranquiliscalled______________love. A)eros B)pragma C)storge D)ludic Points 0.0/5.0 Earned: CorrectAnswer(s): C 11. Inthecontactstageofrelationships,_________contactistypicallysuperficialandimpersonal. A)introductory B)interactional C)intermediary D)interpersonal Points 0.0/5.0 Earned: CorrectAnswer(s): B 12. ClaratoldJames,"Ithinkweshouldspendafewweeksaparttothinkaboutourrelationship."Claraissending a__________messagetoJames. A)distancing B)closeness C)maintenance Points 0.0/5.0 Earned: CorrectAnswer(s): A 13. Theprincipleofcomplementaritysaysthatweareattractedtothosewhoare: A)similar B)opposite C)stronger D)weaker Points 0.0/5.0 Earned: CorrectAnswer(s): B 14. The__________ofarelationshiphastodowiththenumberoftopicsyouandyourpartnertalkabout. A)breadth B)substance C)depth D)similarity Points 0.0/5.0 Earned: CorrectAnswer(s): A 15. JamesandHieuliveinapartmentsfacingoneanother.Theyarefriendlyandcordial,sharingpolitebanterand jokingaround,buttheydon'thaveatruecommitment.WhichtypeoffriendshipdoJamesandHieuhave? A)friendshipofacquaintance B)friendshipofreceptivity C)friendshipofreciprocity D)friendshipofassociation Points 0.0/5.0 Earned: CorrectAnswer(s): D 16. Duringthe_____partofarelationship,couplesoftenexperienceashiftinfocusfromthepastandpresent towardthefuturebyhintingaboutasharedfuturetogether. A)contact B)interpersonalcommitment C)socialbonding D)involvement Points 0.0/5.0 Earned: CorrectAnswer(s): B 17. Atwhatstageoftheinterpersonalrelationshipprocessdopartnerbegintosharesocialnetworks? A)Involvement B)Intimacy C)Contact D)Repair Points 0.0/5.0 Earned: CorrectAnswer(s): B 18. Asarelationshipdeteriorates,thereislessofallthefollowing,except: A)mistrust B)selfdisclosure C)touching D)eyecontact Points 0.0/5.0 Earned: CorrectAnswer(s): A 19. Arelationshipbetweentwopeoplewhoaredatingwouldbeconsidereda_________relationship. A)tertiary B)secondary C)primary D)meaningful Points 0.0/5.0 Earned: CorrectAnswer(s): C 20. Inafriendshipof______________,onepersoniftheprimarygiverandtheotherpersontheprimaryreceiver. A)association B)reciprocity C)redundancy D)receptivity Points 0.0/5.0 Earned: CorrectAnswer(s): D Chapter 8 1. (Refertothevideo)...Theconflictbetweenthethreemembersofthisgroupseemstorevolvearoundthefact thateachhavedifferentgoalsforAnnie. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): True 2. (Refertothevideo)...Theconflictstyleofthedoctorappearstobe: A)Collaborating B)Accommodating C)Competing D)Avoiding Points 0.0/5.0 Earned: CorrectAnswer(s): C 3. (Refertothevideo)...Thedoctorwasusingwhichdefensivestrategy? A)Neutrality B)Control C)Superiority D)Evaluation Points 0.0/5.0 Earned: CorrectAnswer(s): C 4. (Refertothevideo)...Thisconflictisbestcharacterizedasarelationshipconflictversusacontentconflict. A)True B)False Feedback: CorrectFeedback: Correct! IncorrectFeedback: Incorrect! Points 0.0/5.0 Earned: CorrectAnswer(s): False 5. Whichofthefollowingistrueregardingconflict? A)Conflictoccursbetweenpeoplewhoareconnected. B)Eachperson'spositionisunaffectedbytheotherperson'sposition. C)Ifconflictdoesn'texistinarelationship,thentherelationshipisprobablyveryhealthy. D)Conflictisanegativephenomenon. Points 0.0/5.0 Earned: CorrectAnswer(s): A 6. Thephrase:"Iearnthemoney,therefore,Igettochoosethetypeofcarwebuy,"isrepresentativeofthe ____________conflictstyle. A)accommodating B)collaborating C)avoiding D)competing Points 0.0/5.0 Earned: CorrectAnswer(s): D 7. WhenKarinagetsmadatJavier,shegoesintothebedroom,turnsontheradio,anddoesn'tcomeoutallnight. Karina'sbehaviorisaformof: A)beltlining. B)personalrejection. C)nonassertiveness. D)avoidance. Points 0.0/5.0 Earned: CorrectAnswer(s): D 8. Interpersonalconflictispartof: A)everyinterpersonalrelationship. B)unbalancedandunhealthyinterpersonalrelationships. C)primarilyintimateorextremelycloseinterpersonalrelationships. D)newlyformedinterpersonalrelationships. Points 0.0/5.0 Earned: CorrectAnswer(s): A 9. ________________isaspecialkindofavoidancewhereapersonrefusestodiscussorlistentotheother person'sargument. A)Neonegotiation B)Nonnegotiation C)Retronegotiation D)Negotiation Points 0.0/5.0 Earned: CorrectAnswer(s): B 10. Elisetendstogiveinwheneverherfriendsorcoworkersdisagreewithher.Shedoesn'tlikeconflictandwould rather"gowiththeflow"thanfightforheropinion.Whatisherconflictstyle? A)avoiding B)compromising C)accommodating D)collaborating Points 0.0/5.0 Earned: CorrectAnswer(s): C 11. Qiutendstoattackotherpeople'sselfconcepts.Inthisway,Qiushowsherselftobe: A)argumentative. B)superior. C)assertive. D)aggressive. Points 0.0/5.0 Earned: CorrectAnswer(s): D 12. Felicitytendstogetherwaybyusingextremeemotionalism,powertactics,andcrying.Theseareallexamples of: A)manipulation. B)silencers. C)beltlining. D)provisionalism. Points 0.0/5.0 Earned: CorrectAnswer(s): B 13. Thereare_______basicstylesforengaginginconflictasitrelatestointerpersonalrelationships. A)3 B)2 C)5 D)4 Points 0.0/5.0 Earned: CorrectAnswer(s): C 14. MindyandMavisalwaysseemtohavedirtydishesinthesink.Onedaytheystartarguingaboutthecontinual messandwhoisresponsibleforit.MindyproposesthatshewilldoallthedishesthisweekifMaviswilldo themnextweek,andsoon.WhatstyleofconflictisMindyusing? A)competition B)avoidance C)compromise D)accommodation Points 0.0/5.0 Earned: CorrectAnswer(s): C 15. Thephrase,"Let'sexplorethisissuetogetherandtrytofindasolution"isanexampleoftheattitudeof: A)Provincialism B)Closemindedness C)Neutrality D)Culturalism Points 0.0/5.0 Earned: CorrectAnswer(s): A 16. Luisactsasifhedoesn'tcarewhenCecilegetsupsetaboutsomething.Hegoesabouthisbusiness,smiling andsingingtohimself.Luisisdemonstrating: A)nonnegotiation. B)neutrality. C)closedmindedness. D)passivity. Points 0.0/5.0 Earned: CorrectAnswer(s): B 17. Ursulausuallyblamesherbosswhenanykindofproblemoccursintheoffice.Sherarelyseemstorecognize whatshedoeswrong,butregularlyexpectsherbosstoadmitbeingwrong.Whatkindofconflictstyledoes Ursulause? A)competition B)avoidance C)compromise D)collaboration Points 0.0/5.0 Earned: CorrectAnswer(s): A 18. ________aggressivenessisamethodofwinninganargumentbyinflictingpsychologicalpain. A)Interpersonal B)Subliminal C)Verbal D)Social Points 0.0/5.0 Earned: CorrectAnswer(s): C 19. Whenconfrontedwithconflict,manypeopleprefernottodealwiththeissuesbutratherbecome_________in theirpositioninanefforttodominate. A)assertive B)remorseful C)empathic D)forceful Points 0.0/5.0 Earned: CorrectAnswer(s): D 20. Whenyouevaluateorjudgeanotherpersonorwhatthatpersonhasdone,thatpersonislikelytobecome ____________. A)avoidant. B)hesitant. C)docile. D)defensive. Points 0.0/5.0 Earned: CorrectAnswer(s): D Chapter 5
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