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315- CED Mid-Term Formal and Informal Helpers Two Principal Goals of Helping 1. Help clients manage their problems in living more effectively and developing unused or underused resources and opportunities more fully. 2. Help clients become better at helping themselves in their everyday lives Challenges for the Helping Professions 1. Philosophical Challenges 2. The Science Challenge 3. Evidence-based practice challenge 4. economics and politics challenge 5. Does helping help challenge 6. common factors challenge 7. paraprofessional and education challenge 8. positive psychology challenge 9. Overextension challenge (for everyone?) Prochaska and Norcross- 5 stages 1. Pre-contemplation- un aware of problem 2. Contemplation- thinking about doing something 3. Preperation- on verge of doing something about it 4. Action- time and effort into changing 5. Maintenance- works to avoid relapse Stage one of helper model- WHAT IS GOING ON 1. Help client tell their stories 2. Help client develop new perspective that help them REFRAME their stories 3. help clients achieve leverage by working on issue that make a difference Stage 2- What do I want? 1. Help clients use their imagination to spell out possibilities for a better future 2. help clients choose realistic and challenging goals that are real solutions to the problems identified in stage 1 3. Help Clients find the incentives that will help them commit themselves to their change agendas Stage 3- How do I get what I need or want? 1. help clients review possible strategies to achieve goals 2. help clients choose the strategies that best fit their resources 3. help clients pull chosen strategies together with a viable plan How do I make it all happen- help client implement their plans and then how are we doing- evaluation of the helping process Clients start and proceed differently; it may not go in this order. Client may even go back in the process at times. Working Alliance- Collaboration between the client and the helper based on their agreement on the goals and tasks of counseling. GENUINENESS!!!! The importance of dialogueTake Turns Connecting- each others statements should be connect to the others Mutual influencing- influence what the other person says Co creating outcomes- good dialogue leads to outcomes that both benefit parties SOLERS-face the client SQUARELY O- adopt an OPEN posture L- LEAN toward the other E- maintain good EYE contact R- try to be relatively RELAXED Inadequate Listening Non-listening Partial Listening Tape recorder listening Rehearsing Clients tend to always blame when talking about their stories Three dimensions of responding skills- Perceptiveness, Know-How, and Assertiveness Perceptiveness- the Ability to accurately infer the specific content of another persons though and feelings Know-how- once you are aware of what kind of response is called for you need to know how to deliver it Assertiveness- accurate perceptions and excellent know how are meaningless if they remain locked up inside of you. BASIC FORMULA--- YOU FEEL ______ BECAUSE _______ Give yourself time to think- make sure your response is thought out Use short response- don't take up all the time no speeches Gear your response toward the client but remain yourself don't be happy if they arnt Never use Clich s Non Verbal Prompts - lean forward and wait - nod Verbal Prompts - yes - I see - Oh ok PROBES- help clients name, take notice of, explore, clarify, or further define any issue at any stage of the helping process Statements- often take the form of the helper's confessing they are in the dark in some way Requests- direct request for more info or clarity Single words or phrases- emphasis on one word that was said to bring light to it hate When to use summaries- at the beginning of a new session - during a session that is going nowhere - when a client needs a new perspective Self-limiting beliefs and assumptions - being liked and loved- must always be loved and approved - being competent- must always demonstrate competence - having one's way- must always have it my way - being hurt- I cant be hurt people who hurt me must be punished - being danger-free--don't do anything dangerous - being problemless- I have no problems - being a victim- other people are at fault for my misery - avoiding- easier to avoid than fix - tyranny of the past- the past determines how I feel today - passivity- happy by being passive BLIND SPOTS Simple Unawareness Failure to think things through Self Deception Choosing to stay in dark Knowing, not caring, failing to see the consequences
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