1 Exam Study Guide MIS Chapters 1, 4, 12 and 13 FrontPage Units A-E Lectures August 25 September 22
File Management 1. Define: File named collection of bits that exists on a storage medium Folder named section of a storage medium used to group related files Storage Media File Management organizing files so that you can find and use them more efficiently 2. Identify the characteristics of files including: Filename and Extension Location including Parent and Subfolders Size Various Dates 3. What is the affect of executing each of the following file management functions on the original file and it's location? Cut Copy Delete Rename Security & Ethics 1. Malware What is a malware? Undesirable software on your computer Describe the various types of computer attacks and how they work: o Virus program instructions in a file that reproduces itself, and spreads to other files on the same computer o Trojan Horse a program that seems to be doing a good function while actually doing something bad o Worm a virus that can move itself from computer to computer by itself o Denial of Service Attack A program that controls infected machines and commands them to flood a
network with traffic by making numerous unnecessary requests
o Spyware software that gathers information about your online activities and sends it to someone else o Phishing an email that acts as a place that gets people to go to a website that poses to be another and o 2.
gets them to input their information Pharming similar to phishing but the DNS server is hacked and it's really a different website that you are visiting
Describe various security measures used to protect information systems including: Antivirus Spyware Detection Email Filters Operating Systems Firewalls- a filter that protects comp for harm on the internet Security Monitors Biometrics security that involves human biology such as fingerprints or eyeball Computer Failure Controls
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Fault Tolerant Systems-runs only when there is a failure Disaster Recovery- what people will do in event of a disaster. Why are backups important? How do you make a good backup? Describe the theories of corporate social responsibility including: Stockholder Theory- Only respon. is to increase profit. Social Contract Theory- has ethical respon to all mem. Of society. Stakeholder Theory- Managers have ethical respon to manage to the benefit of all stakeholders. Describe the principles of technology ethics including: Proportionality-Good from tech > bad from tech Informed Consent- people affected by tech should know the risks. Justice- Those who benefit should also bear the burden Minimized Risk- the tech must be used to minimize all risks
Web Design and Implementation 1. Describe the process of designing a website. 2. What is a domain name? Give several examples. Ebay.com 3. What is the protocol for displaying web pages? 4. What language does FrontPage create web pages in? HTML 5. What is the default name for a FrontPage home page? index 6. What is a FrontPage: Link Bar- links throughout the site Shared Border- same thru whole site (links) Theme7. What is a: Background Picture Hotspot- clickable pic Thumbnail- smaller version of pic GIF- type of pic JPG- type of pic Introduction to Information Systems 1. What is an open system? Interacts with other systems in environment What is a closed system? 2. What are the basic components of any information system and what are the purposes of each? Input raw materials, data, energy Processing changing input to output Output the finished products Storage Feedback data about the performance of the system Control monitoring feedback so that the system stays good 3. What are the four resources necessary to make any information system function? Provide examples of each. People specialists and the users Software programs, procedures
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Hardware the servers, media Data records, What files, is information literacy? Understanding the data What is the difference between data and information? Info is evaluated and analyzed data How do you assess the quality of information? Content Time Form What are the major types of information systems and what features are characteristic of each type? TPS Process data resulting from business transactions (ex. Sales, inventory) PCS monitor and control industrial processes (ex. Power generation) Collaboration support team, work group, and enterprise communications and collaboration MIS provide info in form of prespecified reports ( ex. Sales analysis) EIS provide info from MIS, DSS and other sources DSS provide interactive support for decision making processes of managers (ex. Product pricing) What is the difference between efficiency and effectiveness? Efficient minimizes time, cost, and use of info resources. Effective does it well. Provide examples of both of these information systems measures of success.
Software 1. What are the major classifications of application and system software? What is the purpose of each? Give examples of each. General Purpose one purpose, many uses (MS office, email) Application Specific narrow need (games) System Management control system (Windows) System Development used to make revisions (FrontPage) 2. What are the primary functions of an operating system? Hardware, task, file mgmt. 3. List the levels of programming languages. Describe major characteristics of each. What are the benefits and drawbacks of each? Machine Language all 0 and 1. Assembler Language High Level Languages z=x+y Fourth Generation Languages start of AI, starts w/ result ad comp figures out how Object Oriented Languages chunks of code, can be reused Scripts short tasks (usu. Animation) Markup Languages text, usu. On web 4. What is the binary number system? 0 an 1 to make letters/numbers What is a bit? Single digit (0 or 1) What is a byte? Group of 8 bits 5. How do you represent a given decimal number in binary? 6. What is ASCII character representation? Group of bits to make letters How does it differ from binary numbers? Its shorter
SDLC 1. What is the PIECES framework and how is it used? Performance, Info, Economics, Control, efficiency, Service 2. Describe the purpose and major tasks involved in each phase of the systems development lifecycle. How are the phases related? Investigation is project worth continuing Analysis what is cause of problem and what does solution need to do Design technical req. Implementation doing all the work Maintenance phase when its being used and it is developed. 3. What is prototyping? Making a rough copy and testing it out. What are the benefits of prototyping? You can test it 4. What is a feasibility study? A preliminary study where info need of possible users and resource req, costs, benefits, and feasibility of possible project are determined. What are the major feasibility categories? Give examples of each. Organizational how well system supports business priorities Technical hardware, software, reliability, capability, availability Economic cost savings, increased revenue, increased investment, increased profit Operational employee, customer, supplier acceptance 5. What are the hardware and software evaluation factors? Hardware: Performance, cost, reliability, compatibility, tech. Software: quality, efficiency, flexibility, security, connectivity, maintenance, documentation, hardware. 6. Describe the various conversion techniques. How do they differ? What are the benefits and drawbacks of each? Pilot one department or work site serves as a test site Plunge direct cutover to new system Parallel both new and old systems are operating until project development team and end user management agree to
switch completely over to new system Phased only parts of a new application or only a few departments at a time are converted