| Terms |
Definitions |
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Speaker
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person speaking
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-Emotional appeals
-emotional language
-Includes Utopia and Wasteland
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PATHOS
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Chronological order
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follows time pattern
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accculturation
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Accepting borrowing and exchangin ideas from different cultures.
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Conectives
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personalized ideas to the audience
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Ambiguity
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context-dependent: the same linguistic item (be it a word, phrase, or sentence) may be ambiguous in one context and unambiguous in another context. - Can be interpreted in more than one way
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showing that you care=______
showing you do not care=______
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Empathy
Neatrality
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kinesics
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the study of body movement
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Ethnocentrism
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belief that personal culture, ideas, or values are better than anothers
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Meanings are in people...
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NOT in words.
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defensive climate
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characterized by threatening one another's interpersonal needs
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community
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the understanding with a group of people commited to coexisting
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Patchwork Plagerism
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Taking pieces from multiple sources and claiming as own
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3 Types of persuasive speech
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Fact; Value: Policy
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Audience capable of being influenced and act in the way that the speaker wants them to.
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Rhetorical Audience
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When you acknowledge a persons message but you take the conversation in another direction.
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Tangental
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Us Verse Them, EX: Santas naughty/nice list. NO in-between
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Polarization
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Process by whichrhetors adapt to an audience what they have determined to be tru in order to accomplish some goal.
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2Invention
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polarization
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the tendency to view issues, ideas, and the world around us in extremes
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ethical relativism
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there is not culture-free, universal morality, and therefore no way of ranking moral views and practices as more or less right. at least across cultures
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out-group
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any group that a person does not belong to or identify with
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Duality
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Marked by flexibility, can go back and forth between cultures
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We pay closer attention to people who are like us or relate to us in some way.
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Homophily
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field dependent person
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reliance on external frame of reference in processing information and they might be anzious and fearful about other's approval or diapporval of themselves. thrive in situations where decisions are made for them
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Intercultural Effectiveness
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Explore ways to interact with ones in a way that other people are receptive - we're approachable
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How are you doing? ... Other person walks away. Example of what?
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Impervious Response
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connotative meaning
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one that has meaning to an individual group and how that special meaning became common
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extrinsic motivation
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needing a prod to do something, ex. money grades, punishment, friendship
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The 3 guidelines for ethical listening
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-Be courteous and attentive-Avoid prejudging speaker-Maintain free and open expression of Ideas
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supportive climate
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focuses on the task or problem to be solved instead of the judgements of others
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stages of culture shock
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1. people enter a new cultural region
2. culture shock occurs from hostility and stereotypes
3. adaptation- how the person chooses to cope with the cultural changes
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action, culture shock
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if ou are not sure how to be sitting or eating in social situations, follow what everyone else is doing
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Metacommunication
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messages about messages
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Pretending to be weak
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Supplication
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Supporting materials
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Evidence for main points
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Monochronic Time
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time- schedules - prompt
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type of communication
-basic hellos
-you may ask a question, deliver a compliment
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Phatic Communication
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masking
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involves the substitution of appropriate nonverbal communication for nonverbal communication you may want to display
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Listener
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the audience who recieves the message
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Constructivist Theory
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(Interpretive) How internal processes construct intercultural realities; Cronen, Chen, Pierce
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Something that is not necessary
EX: this is my male nurse, asian nail person, mexican maid. hahahaah
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Marking
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ethics
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the justification of actions and practices in specific situations, or a discipling which distinguishes between right and wrong, good and evil, or virtue and vice
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power distance
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how a culture percieves and distributes power
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channel
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the means that the message is comunicated
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Cultural Awareness
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Social Values, Social Norms, Social Systmes
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This happens when you give into others.
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Accomidation
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denotative meaning
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the dictionary meaning, or common meaning that is generally agreed upon
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5 humanistic factors
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ethnicity, religion, education, age, sex, acculturation.
acculturation- the process of adopting the cultural traits or social patterns of another group.
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cultural imperialism
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Domination of one culture over another by a deliberate policy or by economic or technological superiority. (p. 894)
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Problem solution
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pivots two problems with solution as outcome
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4 Dimensions of Inturcultural Competentness
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Personality Attributes, Communication Skills, Phsychological Adaptation, Cultural Awareness
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This is when someone is always right, and doesnt allow any other.
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Certainty
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conflict object
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two people are fighting two different objects
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intrinsic motivation
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you will do something without anyone telling you to do it
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Transitions between mainpoints
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words or phrases signaling to next thought
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3 components of World Views
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Religion, Family, History of Government
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Using a single label to define that person, you see that person as nothing else. EX: An athlete is an athlete
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Totalizing Language
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misscommunication in healthcare: family roles
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children translating for parents at hospitals because of English proficiency
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4 tips to specific purpose statement
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-Express as statement not question-avoid figuritive launguage-limit to one idea-make sure not vauge or general
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Three Cups of Tea Authors
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Greg Mortenson & David Oliver Relin
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religion and health care: prevention
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prayer (thankful for good health), plessings, religious medals as protection from evil, avoiding pathogens
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four tactics used by Ghandi
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1. long march- Ghandi and his followers walked for 24 days to get to the ocean. this tactic helped gain media attention, which in turn created more support
2. ask government workers to quit- this made it difficult to run the country with less people, relate to "strike"
3. salt raid- Ghandi knew they would be met with force and this raid was used to portray the British as cruel and inhumane. this helped gain support from other countries
4. boycott British goods- this tactic made the British lose business and want to leave India
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five core concepts for mexican work life, estabilidad
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"stability" the family is the mexican culture's first priority and must remain so for the future sstability for our country. this reinforces the value of person relationships and permeated organizational behaviors
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