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Terms Definitions
Which of the following is the first step in the ethical decision making process? Recognizing that an issue requires an individual or work group to make a choice that ultimately will be judged by stakeholders as right or wrong
Which of the following is not one of the six "spheres of influence" to which individuals are subject when confronted with an ethical issue? Educational attainment
The _____ leader demands instantaneous obedience and focuses on achievement, initiative, and self-control coercive
The perceived relevance or importance of an ethical issue to the individual, work group, or organization is ethical issue intensity.
Studies have found that more than a third of the unethical situations that lower and middle-level managers face come from _____. internal pressures and ambiguity surrounding internal organizational rules.
According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior opportunity
_____ have been found to decrease unethical practices and increase positive work behavior. Good personal values
_____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace Obedience to authority
Multiple elements work on individuals to affect their behavior. While an individual may intend to do the right thing, _____ can alter this intent. organizational or social forces
A coaching leader builds a positive climate by developing skills for success, delegating responsibility, and issuing challenging assignments
If management fails to identify and educate employees about ethical problem areas, ethical issues may not reach the critical awareness level
The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization corporate culture
Which of the following would not be considered a negative reinforcement of employee behavior? Ignoring the behavior
Codes, rules, and compliance are essential in organizations. However, an organization built on _____ is more likely to develop a high integrity corporate culture. informal relationships
Which of the following types of leaders attempts to create employee satisfaction through bartering or negotiating for desired behaviors or level of performance? Transactional leaders
Following the ethical directives of a superior relates to obedience to authority.
Which of the following is not a habit of ethical leaders? They are primarily concerned with themselves.
Which of the following leadership types has a strong influence on coworker support and building an ethical culture through increasing employee commitment and fostering motivation? Transformational leaders
Which of the following is not considered a significant other group in the workplace? Spouses
Studies have shown that _____ within the organization have more impact on a worker's decisions on a daily basis than any other factor. significant others
External and internal rewards relate to which part of the ethical decision-making framework? Opportunity
Which of the following is not a major trend in business today? More isolationist businesses
Which of the following is not an issue that helps in business ethics evaluations and decisions? Personal guilt
_____ is the first sign that an unethical decision has occurred. Guilt
People who believe in _____, go with the flow because they feel the events in their lives are uncontrollable. external locus of control
Which of the following is not an individual factor that affects business ethics? Significant others
_____ is an organizational factor that gives a company specific characteristics. Over time, stakeholders begin to see the company as like a living organism with a mind and will of its own. Organizational culture
Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking? Affiliative leadership
An ethical corporate culture needs _____ along with _____ to establish an ethics program and monitor the complex ethical decisions being made by employees shared values; proper oversight
Those who have influence in a work group are referred to as significant others and include peers, managers, coworkers, and subordinates.
Sherry's leadership style often creates a negative working climate because of the high standards she sets. Sherry is most likely a(n) _____ leader pacesetting
_____ are a primary influence on employee’s ethical behavior because they are role models for the organization’s values Leaders
As one of the seven habits of strong ethical leaders, _____ is “the glue that holds ethical concepts together.” This trait can be developed early in life or developed over time through experience the passion to do right
The _____ leader can create a negative climate because of the high standards that he or she sets. This style works best for attaining quick results from highly motivated individuals who value achievement and take initiative pacesetting
Research concerning nationality and the ability to make ethical decisions is hard to interpret in a business context because of cultural differences.
The relationship between business ethics and age is complex, although experience helps older employees make ethical decisions.
Employees that see themselves as going with the flow because that's all they can do have a(n) external locus of control.
The _____ of an organization can influence the acceptance of, adherence to, transmittal, and monitoring of organizational norms, values, and codes of ethics. leadership style
For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt? This is in keeping with my personal morals and the code of conduct, so it is okay.
Ethical leadership should be based on holistic thinking that embraces the complex issues facing firms every day.
A fundamental problem in traditional personal character development is that specific vales are used to teach about a philosophy, which may be inappropriate where cultural diversity and privacy must be respected. A solution is to teach individuals intellectual skills that address the complexities of ethical issues in business
Strong ethical leaders have a passion for all of the following except to satisfy shareholders before other stakeholder groups.
Leaders whose decisions and actions are contrary to the firm's values send a signal that the firm's values are trivial or irrelevant.
Which attribute of ethical leaders will not be effective unless the leader is personally involved in the organization’s key ethical decisions? Transparency
Which type of leader relies on participation and teamwork to reach collaborative decisions? Democratic
What is not a necessity for strong ethical leaders to make good decisions? The ability to coerce subordinates
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