If Course Hero does remove or disable access in response to a proper DMCA notice, Course Hero will promptly contact the content provider so that they may make a counter notification.
If the content provider believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider believes that it has the right to post and use such material from the copyright owner, the copyright owner’s agent, or pursuant to the law, the content provider may send Course Hero a counter notice as described below. Pursuant to Section 512(g) of the Digital Millennium Copyright Act, please use the following format (including section numbers):
17 U.S.C. § 512(g)(3)(B): Please identify each item you believe was mistakenly removed or disabled for access, and provide the location at which the material was previously located.
17 U.S.C. § 512(g)(3)(D): Please provide your name, address, and telephone number. Under the DMCA, you also need to provide a statement consenting to the jurisdiction of the Federal District Court for the judicial address of your address. If you do not reside in the United States, please provide a statement consenting to jurisdiction of the Federal District Court for the Northern District of California, and accepting service of process from the individual (or his or her agent) who placed the DMCA takedown request.
17 U.S.C. § 512(g)(3)(C): Please provide a statement under penalty of perjury that you have a good faith belief the material was mistakenly removed;
17 U.S.C. § 512(g)(3)(A): Please provide a physical or electronic signature with your written communication.
Course Hero, Inc.
Attn: Terry Park, DMCA Complaints/Agent
2000 Seaport Blvd, Floor 3
Redwood City, CA 94063
Fax: (650) 649-2319
Email: [email protected]
If Course Hero receives a counter notice, it may, in its discretion, send a copy of the counter notice to the original complaining party informing that person that Course Hero may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days after receipt of the counter notice.