He then noticed that Certkiller -WS272 cannot locate a driver for the scanner. He then contacts the vendor thatsaid that a driver is not yet available. The Marketing department needs the scanner to complete urgent work.What should you tell Rory Allen to do on Certkiller -WS272?A.Use an adapter and connect the scanner to a USB 2.0 port.B.Install, the Windows 2000 driver for the scanner.C.Use the Windows Update and download the Windows XP Professional driver.D.Connect the scanner via an IEEE 1394 printer and install the print driver.Correct Answer:BSection: (none)ExplanationExplanation/Reference:Explanation:You should install the Windows 2000 Professional scanner driver because it worked on that operating system.Incorrect Answers:A: You cannot use the USB 2.0 port; it is incompatible with IEEE 1394.C: The scenario states that the driver is not available yet.D: A printer driver will not work. You should install the Windows 2000 Professional scanner driver because itworked on that operating system.QUESTION 28You work as a desktop technician at Certkiller .com. The Certkiller .com network consists of a single ActiveDirectory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003and all client computers run Windows 2000 Professional.Certkiller .com consists of a Desktop support team which you are part of. A Certkiller .com customer namedMia Hamm has called for assistance in installing her printer. Mia Hamm did connect the printer to the parallelport, but windows XP Professional does not recognize the printer. The printer is an old type and Mia does nothave the installation CD ROM of the printer but has downloaded the drivers.You then tell her to use the Add Printer Wizard and tell Mia Hamm to clear the "Automatically detect and installmy Plug and Play printer" checkbox. When Mia Hamm did that, there was an error that displays that the printdriver was not installed.What could be the problem?A.The printer is not compatible with Windows XP Professional.
B.Mia Hamm did not turn on the printer.C.Mia Hamm downloaded a Windows 95, 98 or ME driver.D.Mia Hamm does not have sufficient permission to install a local printer.Correct Answer:CSection: (none)ExplanationExplanation/Reference:Explanation:The scenario state that the print driver is not installed. It can be that the user downloaded the wrong print driver.Incorrect Answers:A: If there is a print driver available on Windows XP Professional it will work.B: Mia Hamm was trying to install the printer from the Add Printer Wizard, this means that the printer was on.D: If Mia Hamm did not have sufficient permissions then the Add Printer Wizard would not have been available.QUESTION 29You work as a desktop technician at Certkiller .com. The Certkiller .com network consists of a single ActiveDirectory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Serverand all client computers run Windows XP Professional.
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