Chapter 8 Notes GCOMM - -Reward: ability to reward or...

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Chapter 8 Notes GCOMM Express power in Persuasive speech 5 Indicators of Powerless Speaking -Hedges: “I think that MIGHT not work” or “I’m a LITTLE WORRIED it won’t work” -Hesitation: the umms -Tag Questions: need for confirmation, “That was funny…. Wasn’t it?” -Disclaimers: “You might not agree with me. . BUT” giving choice to disagree or belittle -Excessive Politeness: apologizing for things you have no control over Helps credibility to be a powerful speaker Non-Verbal Indicators -Dress to Impress: Power suit, power tie -Strong firm handshakes, power can touch powerless can’t - Eye Contact -Closer they get to you more power, control the space 5 Sources of Power -Expertise: power that stems from have knowledge and being able to use it
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Unformatted text preview: -Reward: ability to reward or punish, parents, judge-Legitimate: officer of law, president etc-Coerce: have power because you force people to do things-Referent: power because your charismatic Conflict: expressed struggle between interconnected parties that perceive their goals are incompatable Ways to deal with Conflict-Compromise: quick fix, no one really gets what they want-Collaborate: working together to find a solution that makes everyone happy (best way)-Accommodate: surrendering to others needs and desires (build up)-Avoid: withdraw or ignore the conflict (stonewall it) least effective-Compete:...
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This note was uploaded on 04/09/2008 for the course GCOMM 123 taught by Professor Smitherman during the Fall '07 term at James Madison University.

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Chapter 8 Notes GCOMM - -Reward: ability to reward or...

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