ASSIGNMENT 1 BASICS OF MARKETING (Azbah Hussain).docx -...

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ASSIGNMENT 1 BASICS OF MARKETINGAZBAH HUSSAIN (PGDM)Q. PROS AND CONS OF CUSTOMER SATISTFACTION:(1) Customer feedback about recently bought products:Product Name: Original Charger of SamsungBought from: Online Site: Amazon.in Features mentioned online about the product: DurabilityReliabilityWarranty of 1 yearOriginal Brand ChargerUltra Fast ChargingExcellent QualityPrice: 449/-(A) MY REVIEW: (PROS)Product Quality: The product was perfect the way it was mentioned Warranty:Warranty card was attached to the productService:Service was fast and secured transaction(B) MY REVIEW: (CONS)Durability:The product turned out to be fake and not of an original brand that couldn’t be durable.Reliability:The charging chord was totally different as compared to the original charging chord.Ultra Fast Charging:Although it was mentioned that the product shall provide fast charging it took nearly 2 to 3 hours to charge the mobile.

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