Benchmark - Motivation and Satisfaction in the Workplace.docx

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Benchmark - Motivation and Satisfaction in the WorkplaceBrandee HutchinsonCollege of Humanities and Social Sciences, Grand Canyon UniversityCourse Number: PSY-565Dr. Chuks AgadaJuly 7, 20211
Benchmark - Motivation and Satisfaction in the WorkplaceJob satisfaction is often defined as a pleasurable or positive emotional state that resultsfrom one’s appraisal of one’s job or job aspects and is one of the most researched variables inworkplace psychology.A person who perceives a feeling of contentment in their job theyexperience job satisfaction. These internal emotional states guide an individual's evaluativeresponses whether they are positive or negative. Employee job satisfaction is an importantconcept for organizations because it can lead to increased profits, higher productivity, lowerturnover, less absenteeism, higher customer service and loyalty (Bourne, 2020). Workperformance suffers when they don’t feel satisfied with their jobs.In a study, by ProfessorAndrew J. Oswald from the University of Warwick, showed that happiness at work can increaseproductivity by at least 12% (Pereira, 2020). A way to achieve productivity and increase profitswithin an organization is to increase employee engagement. Job satisfaction is the driving forcebehind employee engagement and the amount of effort individuals are likely to make in aworkplace (iEduNote.com, 2020).Maslow’s Needs HierarchyTheories about job satisfaction and employee motivation can identify what influencesemployees to be satisfied at their jobs and motivate them. These theories can also help anorganization increase that satisfaction and motivation. One of the most famous theory explainingjob satisfaction and employee motivation is Maslow’s needs hierarchy. Abraham Maslowbelieved that human needs form a five-level hierarchy of a human’s major types of needs(Aamodt, 2015). This theory was developed to explain human motivation in general, but its ideascan be applied to the work setting as a simple tool for understanding employees and their needs.Maslow’s needs hierarchy has five levels, and these are physiological needs, safety, social2
belongingness, esteem or ego, and self- actualization (Aamodt, 2015). Maslow’s needs hierarchyexplains how individuals must satisfy the lower level needs before moving on to the higher levelneeds (Mcleod, 2020). Physiological needs in this theory are the biological requirements forhumans such as food, air, water, and shelter (Aamodt, 2015). Without physiological needs beingmet the human body cannot function which makes this level the most relevant (Mcleod, 2020).

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