April 3 Groupthink

April 3 Groupthink - April 3 Groupthink Groupthink: the...

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April 3 Groupthink Groupthink : the type of thinking in a group where group harmony becomes so dominant that it overrides realistic appraisal of alternative courses of action o In 1986, the Challenger was launched from Kennedy Space Center and exploded 72 seconds later o Expert engineers warned against launch o Top decision makers polled their group and disregarded advice of engineers Groupthink and the Challenger Disaster The top 2 decision makers were strongly in favor of launch Decision making group had worked together for years and were close o Only polled the group, NOT the engineers o Lots of publicity – Teacher in Space program o NASA had 55 successful missions – illusion of invulnerability Symptoms of Groupthink Illusion of invulnerability Belief in group’s morality – whatever group is doing is the right thing to do Closed-minded: discount the challenges to their favored decision Pressure toward uniformity o Self-censorship and rebuffing those who raise doubts o Mindguards : those who protect group from information that disagrees with group stance o Illusion of unanimity Preventing Groupthink Be impartial – don’t begin with a particular position
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April 3 Groupthink - April 3 Groupthink Groupthink: the...

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