CHAPTER 7 QUIZ - 5. Quincy almost always backs down from...

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CHAPTER 7 QUIZ INTERPERSONAL COMMUNICATION 1. Conversation takes place in five stages: a. Feedforward, turn-taking, business, feedback, follow-up b. Opening, business, feedback, turn-taking, closing c. Opening, feedforward, business, feedback, closing d. Feedforward, feedback, dialogue, turn-taking, follow- up 2. Statements such as, “I’m going to tell you something because I consider you a friend,” and “Please listen to everything I have to say before you respond” are most appropriately made in which stage of conversation a. Feedforward b. Business c. Opening d. Dialogue 3. The ability to adapt messages to the other person and to show attention and interest is referred to as: a. Openness b. Positiveness c. Other-orientation d. Interaction management 4. The ability to vary messages on the basis of uniqueness of situations refers to a. The general conversation skill of metacommunication b. The general conversation skill of flexibility c. The specific conversation skill of openness d. The specific conversation skill of empathy
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Unformatted text preview: 5. Quincy almost always backs down from any conflict. His friends call him a human doormat because he lets other people walk all over him. Quincys conflict style can best be described as: a. Accommodating b. Competing c. Collaborating d. Compromising 6. Physical flight, setting up physical barriers, or just mentally withdrawing are all examples of a. avoidance b. redefinition c. minimization d. gunnysacking 7. A person who stores up grievances against another person and unloads these during a situation is engaging in the unproductive conflict strategy known as a. glitterdoming b. gunnysacking c. silencing d. stonewalling 8. T/F Asking a stranger for the time is not considered interpersonal communication. 9. T/F According to the text, using appropriate variations in vocal rate, pitch, and volume is an effective way to show expressiveness. 10. T/F Interpersonal conflict can only lead to negative effects....
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This note was uploaded on 04/10/2008 for the course SPCH 1300 taught by Professor Glauser during the Spring '08 term at University of Central Arkansas.

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CHAPTER 7 QUIZ - 5. Quincy almost always backs down from...

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