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Leadership portfolio 1.docx - 1 Leadership Portfolio – Part...

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1Leadership Portfolio – Part 1Hanna KhanSheridan CollegeEDU17198 Introduction to ECE LeadershipProfessor:Lorena Duaso-FernandezDate: 30thMay, 2021
2Personal ExperienceIn past I have not worked a lot in a leadership role, but the little I have I believe havemade me think I have some good qualities and some that I can work on. My best qualities arethat I good at communication and anticipation, decisiveness, and clarity. Whereas I feel I need towork on my delegation of power and creativity.As mentioned, I a very good with communication and anticipation, so once at myprevious job at a hotel industry, we were overbooked and there we had most the guests check-in,to avoid the issue, what I did was, I called a few guests which were left and explained them thesituation and offered them a stay at our sister property. This helped us because then we did nothave any angry guests at our front desk, and we were able to handle a situation before it arises.So an example of clarity was when once during Christmas time when some staff and my

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Term
Spring
Professor
AngelaRosati
Tags
Prime Minister Imran

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