BBDM2153 - Operations ManagementTutorial 131)Discuss the factors which are the key determinants of service quality.
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2)What is the difference between independent demand and dependent demand inventories?
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The two inventory systems we discussed are used to determine order quantities for
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3)Explain the objectives of JIT (just-in-time)4)Explain some of the key dimension of quality.Dimension 1: PerformanceDoes the product or service do what it is supposed to do, within its defined tolerances?
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Dimension 2: FeaturesDoes the product or services possess all of the features specified, or required for its intended purpose?
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