Motivation can’t be directly observed in another’s behavior
Motivation must be a goal directed and inferred from one’s behavior
According to Maslow a person who is deprived in both belongingness and esteem
will satisfy her esteem needs first. _FALSE
According to Herzberg’s Two Factor Theory, the physical working conditions
under which an employee works do not act as a strong motivator.
Expectancy theory suggests that people are motivated by how much they want
something and how likely they think they are to get it
Roberto has decided tat upon graduation from college; he will accept the job offer
that pays the most money. To Roberto, money has high expectancy. _ FALSE
Equity Theory focuses on how fairly we think we are being treated compared to
To be most motivating, goals should be set to be specific and challenging, just out
of the reach of workers, so that they have to “stretch” to reach them. _FALSE
The traditional way to design jobs is to fit people to jobs; the modern way is to fit
jobs to people. _
10. According to Job Characteristics Theory, workers will be more motivated and
perform better when they experience their work as meaningful, feel responsible
for results, and know how well they are doing
Maria is writing a paper for her management class. She already has a strong ‘A’ in
the class, and only needs to get a C on the paper to keep her A.
As she prepares
the final version of the paper, she takes special care that the paper is well written,
insightful, and error-free, something that she can be proud of. Maria is
experiencing an intrinsic reward
A manager wants to improve how her employee’s belongingness needs are met.
To do so, she could: redesign individual jobs into teams
According to Herzberg, motivators make people satisfies, and hygiene make
Janet prefers work that involves talking to many people and being very social.
Janet probably has a high need for affiliation
Last year, Chris’s boss promised her a big bonus if she met her goals. At the end
of the year, after Chris has exceeded her goals, she found her bonus was very
small. In the future Chris’s Instrumentality will probably be low.
In equity theory, a person compares his inputs and outputs for: co-workers, and
people in similar jobs
Which of the following is the best statement of a goal? - Increase sales by 10%
The application of negative consequences to stop or change undesirable behavior
is called punishment.
Job simplification is the opposite of job enlargement
10. Of the following, which is NOT, a core job characteristic? Task variety