SPCO-Quality-Conference-2018.pdf - S+P+C=O with...

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[email protected]@ELFT_QIS+P+C=OwithJames Innes,Associate Director of QIqi.elft.nhs.uk
Dr Avedis Donabedian1919-2000
A thought Leader…
A thought Leader…
Dr. Avedis Donabedian(19192000)S PO=+STRUCTUREPROCESSOUTCOMES
STRUCTUREAll the factors that affect the environment inwhich care is delivered:Physical facilitiesEquipmentStaffHow the organisation is organisedTraining
PROCESSSum of all actions that make up healthcareReferrals & AdmissionsDiagnosis, treatmentEducationHow we identify quality issues &improve
Dr. Avedis Donabedian(19192000)S P C O=++STRUCTUREPROCESSCULTUREOUTCOMES
CULTUREHugely important to quality of carethat is deliveredWide body of research that linksstaff engagement to clinicaloutcomes
STRUCTUREDirectorate Management MeetingsAcute Care ForumsTrust BoardQuality CommitteeService Delivery BoardCEO Quarterly Quality SessionsPeople Participation meetingsQI ForumsQI Coach Support SessionsQI Programme BoardHigh Priority QI Project BoardsHigh Priority QI Project Learning Sessions
STRUCTURE
STRUCTUREActive QI Coaches at ELFT
STRUCTUREQI Sponsors in the Organisation

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Term
Spring
Professor
N/A
Tags
Quality management system

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