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Learner InformationEach Learner Assessment Pack is made up of threeparts:Assessment DeliveryLearnerInformationSteps forLearnersCeilia/Gordon/Mary5... 4... 3... 2... 1...GordonThat's it! It is exactly one week since The White Elephant opened and still notone…Peter...customer!CeiliaWhat? A customer! Are you sure?PeterYes. He's in there sitting down.GordonWell, what does he want?PeterI don't know. I didn't ask him.MaryChill out!I think it would be a really good idea to go and ask him.PeterRight. OK. Wait there.PeterRight, he says he wants the duck eggs and polenta fries but with a smallchange…GordonYes?PeterHe wants a hen's egg instead of a duck's and… potato fries instead of polentafries.GordonWhat?! So he wants egg 'n' chips. I have not worked in some of the world's toprestaurants to end up cooking egg and chips!.
CeiliaGordon, Gordonkeep your hair on! Customer's is always right – and thankgoodness we've got one. So, let's try to keep him happy and - who knows - hemight bring his friends next time.

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Term
Fall
Professor
Ho
Tags
Marketing, Salted duck egg

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