chapter 10: personal qualities and professional skills for successobjectives●recognize personal qualities and skills that are important for health care providers●list professional attributes that benefit all health care workers●describe values and how they are developed●identify important values in health care●detect stress producers●use strategies to cope with stress●explain the role of nutrition, exercise and sleep in maintaining a healthy body●recognize the importance of good health behaviors, personal hygiene and grooming forthe health care professionalvocab:●altruism○Concern for the welfare and well-being of others●autonomy○The right of self-determination or personal independence●competence○The ability to perform specific functions accurately and in a timely manner●human dignity○The quality or state of acknowledging individuals’ worthiness; to value humandignity is to respect the inherent worth and uniqueness of individuals●initiative○The ability to act and make decisions without the help or advice of others●public service○Contributing to the good of society through one’s work with others●stress○Physical and emotional tension brought on by physical, chemical or emotionalfactors●time management○The ability to complete work in a timely fashion, while skillfully handling anytasks, concerns or issues that arise●value○A belief about the worth or importance of something that acts as a standard toguide one’s behavior●value system○A person’s ranked personal principles, which often lead to a personal code ofconductnotes:●PERSONAL ATTRIBUTES○enthusiasm■if enthusiastic abt career → shows in everything you do and
more likely to do a better job■take an active interest in their duties■strive to do the best job possible○optimism■shapes a person’s outlook on different situations and affects jobperformance■more likely to focus on + aspects of a given situation■contagious○self-esteem■causes self-confidence■make pts feel more secure■coworkers develop a greater respect for self-confident individuals○honesty■all HC workers need to be^ → establish trust in any relationship■student characteristics are predictors of traits of a future HC professional●always doing your own work●avoiding plagiarism●owning up when you’re unprepared or your work is not completed○patience■ability to maintain calm in the mist of difficulties■complex and stressful situations are a normal part of HC professional’sday■HC professionals need to demonstrate patience when interacting withboth patients and coworkers■HC workers need to take the time necessary to understand all aspects ofa patient’s situation■Helps patients feel that their well being is a top priority○cooperation■all team members should work together toward the same goal: a patient’swell-being and care are the most important objective■HC professionals can promote more effective and efficient methods ofhealth care■
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Term
Fall
Professor
N/A
Tags
Health care provider, hc