effectiveness describes how well your communication achieves its goals. No single communication strategy will be effective in all situations. You will often pursue more than one goal at a time, being an effective communicator means using behaviors that meet all the goals you have in the specific context in which you have them. appropriateness this means attending to the rules and expectations that apply in a social situation. A competent communicator takes the rules that communication is governed by into account when deciding how to act. Different rules of appropriate behavior apply in different cultures, which makes communicating appropriately somewhat challenging. characteristics of competent communicators self awareness adaptability empathy cognitive complexity ethics self awareness good communicators are aware of their behaviors and its effects on others. This awareness is also known as self-monitoring. adaptability be able to assess what is going to be appropriate and effective in a given context empathy the ability to be other-orientated and understand other people's thoughts and feelings cognitive complexity the ability to understand a given situation in multiple ways. Keeps you from jumping to the wrong conclusion and responding inappropriately. ethics a code of morality or a set of ideas about what is right. Competent communicators are ethical communicators. component model of competence 3 parts: * recognize what communication practice is appropriate (knowledge) * have the ability to preform that practice (skill) * want to communicate in an effective and appropriate manner (motivation) denotative meaning a word's literal meaning or dictionary definition connotative meaning a word's implied or secondary meaning, in a edition to its literal meaning semantic triangle and understand misunderstandings in verbal comm. Used to illustrate relationships between words and their denotative and connotative meanings. Three corners: *symbol: the word being communicated *referent: which is the word's denotative meaning *reference: the word's connotative meaning sapir-whorf hypothesis
the idea that language influences the ways that members of a culture see and think about the world and attitudes and behaviors of a culture are reflected in its language linguistic determinism the first principle of the sapir-whorf hypothesis that suggest that the structure of language determines how we think. We can conceive of something only if we have a term for it in our vocabulary linguistic relativity the second principle of the sapir-whorf hypothesis that suggests that because language determines our perceptions of reality, people who speak different languages will see the world differently forms of language that diminish credibility cliches dialects equivocation weasel words allness statements cliches phrases that were novel at one time but have lost their effect because of overuse. People may lose credibility because it makes the speaker sound uninformed or out-of-touch dialects can influence credibility. According to communication accommodation theory we may be
You've reached the end of your free preview.
Want to read all 9 pages?