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SITXMGT001 Monitor Work Operations Assessment 1 1. The process of monitoring work operations is often broken down into six stages. Name 3 of these.
Gurinder Singh DC5285
2. Monitoring the expected service provisions of your staf is an important part of a frontline supervisor’s job. How often should this be done?
3. Once workflows have been established, what should you do to determine whether the workflows you have implemented are in line achieving organisational goals?
4. List 3 ways to identify quality problems with your service.
6. How can encouraging a culture of open communication and innovative thinking help you improve efficiency and service levels?
may have diferent perspectives come from diverse backgrounds have passions you recognise as having capabilities 7. List 3 ways to identify current and emerging trends in your industry.
8. Sustainability is usually associated with the environment, however it can also refer to the operations of a business. Other than environment, what are the 2 other Ares of operational sustainability?
9. What is the purpose of having a logical, well defined workflow?
10. List 3 business benefits of having an efficient and efective workflow?

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