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Recruitment ± Talent Training and0DevelopmentSession °°#& The Training and 0Development Process
5I:NTRO0DU/CT5IO:N•Value of T&D cannot be underestimated – critical function•Number of incidents attributable to lack of training, which cost lives and money•Success and competitiveness are highly dependentupon sound T&D – critical to organizational performance•T&D are key factors in creativity, innovation, and transfer of knowledge, and are part of the defining factors ofbest companies to work for•It is a sound investment with an ROI – not a cost!
The Role of T±0D in Performance 9Management Process
4HU9M-A:N R1ESOUR/C1ES 0D1EV1E8LOP9M1E:NT•4HR0D#&•Systematic and planned activities that are designed by an organization to provide:•Employees with an opportunity to learn necessary skills to meet current and future job demands
TR-A5I:N5I:N3G -A:N0D 0D1EV1E8LOP9M1E:NT•Training and 0Development•Formal and planned efforts that allow one to acquire KSAs:•Training#&To improve current job performance (short-term focus)•0Development#&To perform future job responsibilities (longer-term focus) – i.e., career goals and organizationalobjectives
T±0D .B1E:N1E2F5ITS• Increases effectiveness and productivity• Maintains competitive advantage• Improves recruitment and retention efforts• Provides an integrated structure/process toachieve organization’s business objectivesOrganizational
T±0D .B1E:N1E2F5ITS1Employees• Confidence• Self-efficacy• Higher earnings• Promotion/advancement• Positive attitude/behaviour• Seek out opportunities5Intrinsic and 1Extrinsic
T±0D .B1E:N1E2F5ITS• Skilled workforce• Increased standard of living• Increased global presenceSociety
5I:NV1EST9M1E:NT OR 1EXP1E:NS1E+Underinvestment may lead to a gap in essential skills toremain competitive in today’s global marketplaceMust increase spending – not look at it as an expense, butrather an investment
T±0D /CO:NT1EXT ² 4Human Resources 9Management System• Integration with all HR practices and policies• Integration with business strategyHigh-Performance Work System (HPWS)… 5Is 1EssentialInfluences T&D strategy, policy, and practice
/Case 5IncidentThe Maple Leaf Foods’ meat product recall in the summer of 2008 was a high-profilepublic relations issue for the organization. Consumer deaths and illnesses were directlylinked to bacteria in Maple Leaf Foods’ products. Increased focus on standard operatingprocedures and new training for staff were some of the solutions Maple Leaf Foods putinto practice to address the issue of tainted products.
Questionsa) Identify the external influences that lead to Maple Leaf Foods’ situation.b) Discuss the impact the product recall had on the organization and how elements ofthe organization are evident in Maple Leaf Foods’ reaction and response to thesituation.